[Resolved] Aircel Karnataka — Deduction of amount for VAS without authorisation | |||
Respected Sir/Madam, My name is J.M.Praveen switched over to aircel no. [protected] hoping better service. But the nightmare began from the day of activation with 40 to 50 marketting calls, i registered start DND and got reply stating 45 days time to stop them.Then without my consent Dialer tunes service got activated amount deducted.I fired at customer care to get it deactivated, then again it got activated amount gone.Now since last week 14rs is being deducted every 3 days without my consent, i got reply that is for internet which i never asked.They gave irrelevent reasons and did not deactivate it even after several requests.I tried *234*140# but got no response. What kind of network Aircel is operating? This is absolutely robbery being done without fear of law.Now im hesitating to recharge fearing the loot being done.Can anyone stop this and make them to refund whatever deductions they made by cheating this way.Whom should we blame TRAI or Aircel like many mobile operators ? Are we so helpless to let it happen with every user ? Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
2 Comments | |||
Comments
DND is a regulatory service and need some time to be processed, keep patience for at least 45 days and check the results .
Reply
Aircel karnataka — Aircel - automatic activation of non stop music pack on my sim
i didn't subscribe for any music pack and it automatically activated ([protected]) .i can't reach customer care please unsubscribe it as fast as possible. I cant recharge it every time.its from 3months ..please give me my money back if possible56%
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