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Aircel

Aircel Ltd. — DEDUCTION OF EXTRA CHARGE

Address:5th Floor, Spencer Plaza, 769 Anna Salai, Chennai – 600002., West Bengal
Website:www.aircel.com

sir,
my aircel mobile no is [protected].i made a call from this no on 20th may to [protected](customer care) for below 3 mins but balance deducted of rs. 4.5.why??
on 21st may i called to 121 for below 3mins but deduction was of around rs.6.why??
pls solve it as soon as possible.coz m not getting any help from customer care service even after registering my complaint for thrice.
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Comments

Dear Sedan,

Thanks for writing in to us. We apologize for the inconvenience caused to you.
This is to inform you, we have forwarded your complaint to the concerned department. We will get back to you shortly.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.


You can also get in touch with us at https://twitter.com/Aircel


Warm regards,
Thanks!
Team Aircel India .
Reply
Dear Aircelite,

We acknowledge the receipt of your mail. We take this opportunity to thank you and it is our pleasure to serve you.

Kindly allow us to respond to your concern within next two working days.

We assure you timely response and resolution. Thank you for choosing Aircel.

Truly

Team Aircel

Website: www.aircel.com
Reply
Dear Sedan,

As per the CDR details no calls were made by the customer’s end in the span 20th May to 23rd May.
You can also get in touch with us at https://twitter.com/Aircel or you can write to [protected]@aircel.co.in

Warm regards,

Team Aircel India
Reply
i made the the calls to [protected] on 20th may & to 121 on 21st may.
pls check for 20th & 21st april also
Reply
Dear Mr.Sedan,

Hope your issue has been addressed by our Member Relation Executive. Please let us know in case of further of queries.
You can also get in touch with us at https://twitter.com/Aircel or you can write to [protected]@aircel.co.in

Warm regards,

Team Aircel India
Reply
pls check that calls were made on 20th april to [protected] & to 121 on 21st april.
Reply

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    +91 97 3819 9010
    +91 12 4476 5000 [Head Office]
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