Aircel Complaints & Reviews

Please Fast Action My Comlaint And Judging My Report.

"Dear Customer,

We regret the inconvenience caused.Kindly share your 10 digit Aircel no and its registered details(Name, Add) for us to be able to assist you better.

We assure you that we are committed towards resolving your concern. For any further assistance please write to us at [protected]@aircel.co.in

Regards
Aircel Customer Service Team"

"Dear Customer,

We regret the inconvenience caused to you. Your concern has been noted and escalated for a resolution. Please do get back to us at [protected]@aircel.co.in for any other assistance.

We assure you that we are committed towards resolving your concern.

Regards
Aircel Customer Service Team"

Dear Customer

Our Team tried to contact you.However there is no response.Request you to tell us a suitable time to contact you.Please do get back to us at [protected]@aircel.co.in for any other assistance.

Regards
Aircel Customer Service Team

Dear Customer,

We regret the inconvenience caused to you. Your concern has been noted and escalated for a resolution. We shall get back to you on the same.

We assure you that we are committed towards resolving your concern. For any further assistance you can write to us at [protected]@aircel.co.in.

Regards
Aircel Customer Service Team

"Dear Customer,

We regret the inconvenience caused to you. Your concern has been noted and escalated for a resolution. Please do get back to us at [protected]@aircel.co.in for any other assistance.

We assure you that we are committed towards resolving your concern.

Regards
Aircel Customer Service Team"

"Dear Customer

We hope you have been provide with a satisfactory resolution from our team.Pls get back to us at [protected]@aircel.co.in for any further concern.


Thanks
Aircel Customer Service Team"

my name is pankaj verma. my mobile no. is [protected].
i am surfing through laptop and browse youtube video than i get a sms :"thanks for using aircel services" and my 55 rupees deducted on my aircel mobile.
customer care say "you download wallpaper" but i use only youtube . please help me

Dear Customer,

We regret the inconvenience caused to you. Your concern has been noted and escalated for a resolution. We shall get back to you on the same shortly. You can also write to us at [protected]@aircel.co.in for any further clarifications.

We assure you that we are committed towards resolving your concern.

Regards
Aircel Customer Service Team

Dear Sir/ Madam,

I just use an internet for very less time and the company deduct Rs. 78 & when i talked to their customer care, they didn't talk good at all and it was like worst Communication ever.
Please do the needful. My number is [protected]

Thanks

I have a complain against AIRCEL service provider. They deducted my RS-68 from my account.I called them but no resolution done as usual they refuse to refund the money.I need my money back..
My no is-[protected]

9Few minutes ago I complaint against AIRCEL .After complaining they deducted 10 Rs more.. I don't know whats happening with me..I don't even try to call the customer care as because I will not get any justice from their side. Total Rs- 78 deducted from my account.I want my money back.I need your support to sort out my problem. Thanks

My NO-[protected]

i ve sent mail twice ti aircel network... but no response from them... am really very upset becas of their servic... they auto renewing the power play video club which i din subscribe... i got msg from aircel that it was unsubscribed but still they charging 5 rs for every four days... i need to change to anoter nw.

my mobile no is [protected]...i ve sent mail twice ti aircel network... but no response from them... am really very upset becas of their servic... they auto renewing the power play video club which i din subscribe... i got msg from aircel that it was unsubscribed but still they charging 5 rs for every four days... i need to change to anoter nw.

Dear Sir/Ma'am,

This is to bring to your notice that i have been subjected to unfair deductions of my prepaid balance.

I got a recharge of Rs.30/- Some days back. Rs.23 /- was deducted towards the activation of ONE MONTH SONG PACK.

It’s not a 1st time, I got recharged many time and always deducted from my account without any information or permission. They activated tags self.

I spoke to the customer care but they were not able to provide any convincing answer.I request many time at customer care to activate DND but they didn’t activate till now.

I request you to please look into this matter and revert my balance.


Regards,
Sadaf Khanam

Fake service provider Aircel connection

hii am sangeeta i don't subscribe any
type of service but my money is
deducted how i don't know please
refund my money within two days.

my no. Is[protected]

hii am sangeeta my mobile no. Is 973807
5535

I am surfing through mobile browsing some video I got a messege thanks for using this service but I don't know. Which
Service activated by me my balance

has been deducted 70 within 10 days

so please refund my money.

Without any reason aircel deduct money from aircel account.they show activation of any service but really i was not activate any service.
Please take into the matter

Thanking you

Solve my problem
[protected]

"Dear Customer,

We regret the inconvenience caused to you. Your concern has been noted and escalated for a resolution. Please do get back to us at [protected]@aircel.co.in for any other assistance.

We assure you that we are committed towards resolving your concern.

Regards
Aircel Customer Service Team"

Dear Customer,

Our team is trying to contact you.However unable to do so.Request you to please share your alternate contact number for us to be able to assist you better.For any further assistance please write to us at [protected]@aircel.co.in

We assure you that we are committed towards resolving your concern.

Regards
Aircel Customer Service Team

You aircel people should remove unlimited plans or enforce some sort of fair usage policy to heavy downloaders in Kolkata circle

thanks my problem is solved.

Often some services are activated on my mobile no. [protected] without my permission & money is deducted on that account.

I am aircel user.My mobile no:[protected].they deducted my balance for aircel pocket intenet.I never send message requesting pocket internet.they did like this twice.when I call them they are telling something nonsence

I am aircel user.My mobile no:[protected].they deducted my balance for
aircel pocket intenet.I never send message requesting pocket
internet.they did like this twice.when I call them they are telling once money is deducted it will not be credited

Dear sir,
I activated PI148, its 3G pack 1GB data for 1month, it was activated on 3rd sep 2014 On 12th sep 2014

I was deducted around rs200, immediately I called custome care they told my accnt wil b credited the amnt within 24hrs.

But it did not happen, I called again customer care on 13th sep 7o clk, one person says " u hav used more than the limit so u have been deducted" but if I check balance by dialling *121# it shows PI148 balance is 56MB exp on 2nd oct 2014.

They say balance should not b checked by 121, it has to b checked by *133#.

If its wrong y they allowed that information there?

Onemore lady says ur 150MB 3G (rs37)data over that''s y u r deducted, actually I was not deducted after Rs37 recharge.

They dont give the 3g data balance in the intimation msg. I lost somuch of money due to their unfair system.

Kindly take the required action to stop cheating.
Muthuvel K
[protected]

My no is [protected] I recharged my no 155 on 4th and I dont know why i was deducted of all balance .. I want it back no [censored]in lame excuse you better give it back soon else i am going to police

"Dear Customer,

We regret the inconvenience caused to you. Your concern has been noted and escalated for a resolution. Please do get back to us at [protected]@aircel.co.in for any other assistance.

We assure you that we are committed towards resolving your concern.

Regards
Aircel Customer Service Team"

Dear Customer,

We regret the inconvenience caused to you. Your concern has been noted and escalated for a resolution. Please do get back to us at [protected]@aircel.co.in for any other assistance.

We assure you that we are committed towards resolving your concern.

Regards
Aircel Customer Service Team

"Dear Customer,

We regret the inconvenience caused to you. Your concern has been noted and escalated for a resolution. Please do get back to us at [protected]@aircel.co.in for any other assistance.

We assure you that we are committed towards resolving your concern.

Regards
Aircel Customer Service Team"

"Dear Customer,

We regret the inconvenience caused.Kindly share your 10 digit Aircel no and its registered details(Name, Add) for us to be able to assist you better.

We assure you that we are committed towards resolving your concern. For any further assistance please write to us at [protected]@aircel.co.in

Regards
Aircel Customer Service Team"

Dear Customer,

We regret the inconvenience caused to you. Your concern has been noted and escalated for a resolution. Please do get back to us at [protected]@aircel.co.in for any other assistance.

We assure you that we are committed towards resolving your concern.

Regards
Aircel Customer Service Team

hi my name is Santhosh my mobile no.. is [protected] am using 3 years .. i received pocket internet settings through message & it has been activated automatically and my current month (May-12) outstanding is 3, 425. so please deactivate my pocket internet account as earlier as possible.

My name is Abha n no. is [protected].
M highly disappointed with aircel and the negligence of its customer care executives.i activated pocket internet games of Rs 43, 3 or 4 weeks ago.i activated the VAS 4 a week only...as it was an autorenewal service so they deducted the same money in the next week too for which i complained.they agreed 2 deactivate the service but refused to refund me 43 Rs in lieu of it.i was ok with.but subsequent 2 that week...they again deducted the same amount inspite of them assuring me to remove the service .i complained again & i was promised the same...without refunding me this time 2.this time i thought that they would do something for me but just a few minutes ago i checked the balance and they ditched me again.m so disappointed now that m feeling like changing my network.

I am too really very very very angry wid dem...first of all they dont respond ..even if we call dem daily..and they dont deactivate the packs and auto renew it ..
every 3 days they are deducting my money. ..nw der is nt much bal for their auto renewel...but daily I get msg dat they will auto renew my net pack as soon as I recharge..I don now wat to do nw

"Dear Customer,

We regret the inconvenience caused.Kindly share your 10 digit Aircel no and its registered details(Name, Add) for us to be able to assist you better.

We assure you that we are committed towards resolving your concern. For any further assistance please write to us at [protected]@aircel.co.in

Regards
Aircel Customer Service Team"

Hello sir,
on[protected] i was recharging my aircel prepaid mobile by the topup of rs.25, before recharging my current bal was-2 paise.
First i dilled 123(which is written on recharge card).
And i recharged successfully.

But problem is here that i have n't get my balance, then i called Customer care for 4 or 5 times,all of them are telling me that this coupan has been recharge but not on your no. Then i asked how is it possible,
For your kindly imformation
my handset is n70 and i have a call recording software and all the process what i have done for recharging thats all have been RECORDED.
so plz. help me for a F.I.R. ON AIRCEL COMPANY.

Hello Aircel,
on[protected] date my balence id dedected and we have no inquesies about this loss of balance. Your customer center not help me, So help me..
This is problem we face in january month and that time we 4-5 time round of south Ex. customer center and they do not help me.
now 24--2-11 balance is again loss... We very disturb, then we type this write...
Give me complete information..And help

My Aircel Number : [protected]
Name : Sarvesh Kumar

Respected Sir, I am Usinf Aircel Belong 7 Years,
This is my No:[protected], This No Iill Give to my father. He have 70years, Sir every time We recharge in Mobile. Automatically they Cutting a amont in Mobile. We are asking Customer Service They didn't give any explanation. We didnt any activate service, But they are telling like this. So pls take this action to aircel.

Dear Customer,

We regret the inconvenience.Kindly share the registered name and contact details for the given number. We wish to escalate it and resolve it at the earliest.Please do write to us at [protected]@aircel.co.in.

Regards
Aircel Customer Service Team.

"Dear Customer,

We regret the inconvenience caused to you. Your concern has been noted and escalated for a resolution. Please do get back to us at [protected]@aircel.co.in for any other assistance.

We assure you that we are committed towards resolving your concern.

Regards
Aircel Customer Service Team"

I recharge 255rps on mobiwik online recharge it shows sucessful and money also transfered but recharge was not done mobile no;[protected] recharge time;9.42pm 27th feb 2014 i got money transfered messages on bank and mobile

I have recharged by Rs.15. As per Acknowledgement via SMS, the amt was credit to PF and not the TT???
What is PF??

Nokia — Unauthorised Debit

Dear sir, On the 29th of August, an unauthroised amount of Rs.31 was debit with my prepaid account. Ineither take any scheme nor put any button of my mobile.I never get this type of schemes.

U, re requested to Pl. take immediate action and credit the said amount in my account.

Thanks!

internet connections — unauthorised digging and connectons

sir,

with deep regret I would like to bring the following: 3 years bask on our request Bharathi airtel provided a few broadband lines to our members at Shalimar Apartment, 3rd Cross, 2nd Main, Dinnur, RT Nagara, Bangalore 32 by installing 2 junction boxes in A and B Blocks which can take the load of 40 connections. Without permission of our Association officials, All of a sudden today evening I saw that the entire apartment was dug and put the cables which is supposed to cater to other buildings from our apartment which we refused a long back. Kindly see that no other lines passes out from our building. Our association highly objects to this. We request you to instruct the officials to repair the entire area by re-cementing etc. Also kindly remove the extra lines which caters outside our building and disconnection from our box. A separate box may be installed and the cables may kindly be taken to other buildings from outside. Thanking you, with regards, P.N. VISHWESHWARA - SECRETARY - SHALIMAR APARTMENT OWNERS ASSOCIATION

Aircel — My services getting barred for no reason. Not solving complaints filed by me.

Hi

Am Ragavendiran My number [protected], Am using the aircel service for past 8 months, I never got proper explanation for the complaints i have filed. Customer care doesn`t have proper information about my number.

Recently 2 nd February my line got disconnected, i raised a complaint, Customer care person said, " Line Barred for NO REASON".

Again on 4th of February my line got disconnected, i asked to transfer my line to Team Leader " Anbarasi" Spoke with me and she said, LINE HAS BARRED FOR NO REASON"

And again 12th February my line suspended nearly for 11 hours both incoming and outgoing.

I raised a complaint stating i will not pay my bill until my complaint gets solved.

Till now my complaint not resolved. And today 16th February my line got suspended, They said my unbilled amount as 3000+,

I ll submit all my complaint number and i want to file a case claiming 1 lakh rupees as compensation,
As am working in a corporate, i have applied for many jobs i cant get my call at right time i have lost so many opportunities because of the worst service of aircel.

1-[protected] –nirmala 8:11 Am on 2nd February

1-[protected] – 8:27 taken by Anbarasi on 4th February.

1-[protected] Complaint taken by Iyaar 16 th Feb


I want to take a legal and strong action against this network.

I wish to take whatever step that needs to be taken,

Ragav

For any queries please mail to ragav.[protected]@gmail.com

It seems like you have recently started having this problem since beginning of Feb. Have you checked if there is a physical problem with the phone or the SIM? You may also want to check with call centre once the technical reason behind why your line is getting barred for " No Reason"

AirCell — unauthorized changes

Sir,
I am a coustmer of Aircell pre paid cellphone services. My mobile no. is [protected].On 6th Aug. I had recharged my cell of rs.50 & after that I had mad only two calls of few minitues.after this I got a message informing me that the "love pack" is activated, which I had not made for sure and they deducted charges from my account .and in a few days I find least a/c of rs. 1.24& today my bal. is rs.0.14 only without making any call.

Before today I also gave a complaint,but I got no response.
Please kindly do favour to me,I will be always thankful to you.

Nokia — DEBIT AMOUNT

can you please tell me why you are debit amount of 1.50 paise per day from my prepaid account .MY MOBILE NO.[protected] when i never activited the services of your are love tips & all useless things which i dont required.its humble request please stop those services which i dont need or you dont want a loyal customer of airtel.keep away my number from this services.
its happened a second time with me or i use other way to resolve the this issue.

do the needful

"Dear Customer,

We regret the inconvenience caused.Kindly share your 10 digit Aircel no and its registered details(Name, Add) for us to be able to assist you better.

We assure you that we are committed towards resolving your concern. For any further assistance please write to us at [protected]@aircel.co.in

Regards
Aircel Customer Service Team"

dear sir/madam

my cell no is..[protected].name rajesh khosla.

i face a problem from 1 week in using gprs.Unauthorized Request.Subscriber/Request have been barred.please resolve mr problem as soon as possible.

i am using Aircel GPRS Rs. 98 monthly Pack and I can connect to the internet Using GPRS, but none of the Page is opening, i am Getting the Error
"Unauthorized Request.Subscriber/Request have been barred.", in all browsers (Chrome, Firefox, IE).

my no is [protected]
from haldwani uttarakhand
e mail [protected]@yahoo.com

please resolve the problem ASAP and do inform me

hey frndz i also had same problem Unauthorized Request.Subscriber/Request have been barred on my android mobile but now i can open any web page

now hr is the solution for samsung galaxy android mobile

1 remove any kies software version if it is installed immediately and restart ur laptop
2 nw that u have removed kies..just open ur handset settings
3 then tab wireless and network
4 then tab tethering and portable hotspot
5 then turn mobile AP on in AP settings
6 then connect mobile 2 pc through USB and then turn the first usb tethering option on in >>>tethering and portable hotspot<<< option
7 ...go in mobile networks and then access point names in which u hv recieved settings nw change the APN to aircelgprs tht is it
8 there is no need for any dial up connection...jst open any web page njoy..
remember to turn on the use packet data option

i am using Aircel GPRS Rs. 98 monthly Pack and I can connect to the internet Using GPRS, but none of the Page is opening, i am Getting the Error
"Unauthorized Request.Subscriber/Request have been barred.", in all browsers (Chrome, Firefox, IE). ;plz make the error corrected as soon as possible...

mobile no.- [protected]
address- delhi
email id.- [protected]@rediffmail.com

I have Laptop connected from Internet to Laptop by using Mozilla Firefox and Internet Explorer

Unauthorized barred Subscription error has came

Please tell me the solution for this

i am using Aircel GPRS Rs. 98 monthly Pack and I can connect to the internet Using GPRS, but none of the Page is opening, i am Getting the Error
"Unauthorized Request.Subscriber/Request have been barred.", in all browsers (Chrome, Firefox, IE). ;plz make the error corrected as soon as possible...

plz, , , , , , help me

mobile no.- [protected]
address- lucknow
email id.- [protected]@gmail.com

Aircel GPRS Rs. 98 monthly Pack

I am using ie in Lumia 710 also getting below error msg:

Unauthorized Request.Subscriber/Request have been barred.

i am using aircel intenet but could not able to connect with my laptop.every time browser gives a error

Unauthorized Request.Subscriber/Request have been barred.

i am using nokia c2-00 mobile and nokia pc-suite

I have similar problem and i got message "Unauthorized Request.Subscriber/Request have been barred." and about few days i dont able to connect my net then after one week i checked that my default connection was changed to bsnl and aircel settings wipe out automatically . Then i made aircel profile and default connection to aircel and it started working. I am using mmx353g micromax

For HTC Hot spot WiFi / usb tethering For this error (Unauthorized Request.Subscriber/Request have been barred ) Please Check your VPN settings Then Check APNs..It should be Name = aircel
APN= aircelgprs ( Note ) some people type aircell.

have this same error for months...
I'm using aircel internet for more then 2yrs and i don't want to switch to any other network...


I really don't know that error was on the side of aircel networks...so i formatted my laptop and changed the window...

Help me as soon as it'll be posible for you guys...

Regards
Amit Gosain
Phone no. [protected]

Dear sir/madam

Name -Pramod Ranjan Arora
my cell no is...[protected]

facingr internet problem(Unauthorized Request.Subscriber/Request have been barred.).Please resolve my problem as soon as possible.

Dear sir/madam

Name -Pradeep Kumar Beniwal
address- Jaipur
email id.- [protected]@gmail.com
my cell no is...[protected]

facingr internet problem(Unauthorized Request.Subscriber/Request have been barred.).Please resolve my problem as soon as possible.

I have Laptop connected from Internet to Laptop by using Mozilla Firefox and Internet Explorer

Unauthorized barred Subscription error has came

Please tell me the solution for this

Hello sir, i am vikash and i face a problem from 2 months in using gprs."Unauthorized Request.Subscriber/Request have been barred".please resolve my problem as soon as possible.
i am using IE and FIREFOX on window 7 32 bits
network provider: aircel
mobile no.:[protected]
mobile modal no.: samsung sgh j7oo
Email id : vikash.[protected]@gmail.com
so please help me and reply me soon.
thanks.

Dear Sir/Madam,
My name is naim,
I'm also having this problem of aircel 3G with micromax modem telling "Unauthorized Request.Subscriber/Request have been barred."
My Aircel number is [protected]. My business number is [protected].
My E-mail address is [protected]@gmail.com.
Please help me to solve this problem.

Dear sir/madam i also have this problem please solve my problem my number is [protected] name:suresh

my dongle is micromax mmx .I am start internet but does not start computer says unotherised sub.
i want solution please i am use aircel my email id =[protected]@gmail.com

"Dear Customer,

We regret the inconvenience caused.Kindly share your 10 digit Aircel no and its registered details(Name, Add) for us to be able to assist you better.

We assure you that we are committed towards resolving your concern. For any further assistance please write to us at [protected]@aircel.co.in

Regards
Aircel Customer Service Team"

passcode ex49ia

i cant open my mms through my mobile

I have receive a sms which contains following contents
&quot;you have an mms message waiting for you.--&gt; passcode xxxxxx http://mmcp.mms.aircel.in:8080/mmcp/C?url=mmc1&amp;p=xxxxxx&quot;
please help me to get back my mms... I&#039;m using aircel sim card

please help me...
contact:
e-mail: [protected]@gmail.com

"Dear Customer,

We regret the inconvenience caused.Kindly share your 10 digit Aircel no and its registered details(Name, Add) for us to be able to assist you better.

We assure you that we are committed towards resolving your concern. For any further assistance please write to us at [protected]@aircel.co.in

Regards
Aircel Customer Service Team"

Dear Customer,

We regret the inconvenience caused to you. Your concern has been noted and escalated for a resolution. Pls share your alternate number for our team to get back.

Please do get back to us at [protected]@aircel.co.in for any other assistance.

We assure you that we are committed towards resolving your concern.

Regards
Aircel Customer Service Team

Dear Customer,

We regret the inconvenience caused to you. Your concern has been noted and escalated for a resolution. Please do get back to us at [protected]@aircel.co.in for any other assistance.

We assure you that we are committed towards resolving your concern.

Regards
Aircel Customer Service Team

Dear Customer,

Our team is trying to get in touch with you, however are unable to do the same on the number shared by you. Kindly share an alternate contact number and a suitable time for us to call you regarding your concern.

Regards
Aircel Customer Service Team

AirCell — not recieving signal

respected sir,

WE ARE AIR CELL CUSTOMERS FROM ( THANDALAM ), THESE PLACES ARE NEAR BY PORUR.AND WE ARE FACING SIGNAL PROBLEM FROM PAST 4 MONTHS, WE HAVE COMPLAINED IN AIRCEL OFFICE IN CHENNAI AND LODJED OUR COMPLAINTS . BUT THERE IS NO RESPONSE, SO I REQUEST YOU TO TAKE NECESSARY STEPS TO SOLVE ALL THESE PROBLEMS

COMPLAINT NUMBER: 14643632
THESE ARE THE CONNECTIONS FROM THE PLACES LISTED ABOVE FACING THE SIGNAL PROBLEM .
I AM AWAITING FOR YOUR POSITIVE RESPONSE, THANKS IN ADVANCE PRAKASH [protected], [protected], [protected]

Aircel — nework problem

Dear Sir,
I am using net on no:-[protected] at my pc.But your network get lost so many time ,i can't
explain.Plz do needful

It is essential to know the network zone you stay in. Network availability is based on the tower presence in the respective area, it is quite possible that the place you are residing is a low network area. So you should try calling the customer care to sort it out. Don’t forget to note down the complain number- it always helps in following up….

My name is shine babu thomas.[protected] My handset model Nokia E63 Software Upgraded latest version
[protected]
I am from cochin.kerala.i tooked the sim after 2 days after the launch in cochin..and Aircel had tie up in Idea towers... Here 2 towers are working between my home.(Thevara and Thevara ferry)..PROBLEM .... I am not getting incoming calls properly. because of range fluctuation ....it shows full range here... But....when others are calling.. I am in out of coverge area ...
i have lodged first Complaint in FEBRUARY of 2009.
Customer care executives have tooken the complaint .... But they told me that they transfered the complaint to technical team but technical team will took their time..... To solve...the complaint..THEY are not ready to increase BANDWIDTH..
I request my BROTHERS to be careful of this worst network.....aircel..........
And I REQUEST ALL CUSTOMERS TO MAKE A REQUEST request TRAI AUTHORITY to ensure the quality of A SERVICE PROVIDER.... I have found out following.....issues regarding aircel.......
1.low bandwidth(WEAK RANGE)
2.voice break
3.low speed gprs...2.75 to 3 at most towers in a district... recharged for 3 months..over 10 compaints lodged latest Complaint number...[protected]..

its strange that even after having two towers around your house you have network problems. I would suggest you to just visit the nearest Aircel store and speak to the nodal officer and I am sure you would get a genuine solution immediately…

DEAR SIR,
I HAVE A NETWORK PROBLEM IN SHANGHUMUGHAM, TRIVANDRUM, PIN CODE = 695007, LAND MARK = NEAR ARCHANA HOSPITAL.

I HAVE RECIEVING NO SIGNALS INSIDE THE HOME, SO IT IS IMPOSSSIBLE TO USE THE AIRCEL POCKET INTERNET, WITHOUT MORE SIGNALS THE AIRCEL POCKET INTERNET IS NOT ACCESSING. WE HAD THE SIGNAL BOOSTERS 2KM AWAY FROM THE HOME, BUT THE PLACE WHERE SIGNAL BOOSTERS IS SITUATED IS NEAR THE SEA SHORE AND SO WE ARE NOT AT ALL RECIEVING ANY SIGNALS FROM THERE, SO WE KINDLY REQUEST YOU TO BRING A NEW SIGNAL BOOSTERS OR TOWER NEAR ARCHANA HOSPITAL.

I can understand your problem, but so far as Kerala is concerned, Aircel has a great connectivity throughout the state. You can therefore report the issue to the nearest Aircel store, I am sure they will consider this issue with utmost priority.

I HAVE TAKEN YOUR AIRCEL CONNCETION FOR POCKET INTERNET AND I AM LIVING IN GHATI BUT THERE IS NO PROPER RANGE IN HOSTEL RANGE IS SOME WHAT IN OUT OF THE WINDOW BUT NOT IN ROOM SO I FULLY REQUIST TO YOU PLEASE GIVE AN ONE AIRCEL TOWER TO GHATI HOSPITAL AURANGABAD

"Dear Customer,

We regret the inconvenience caused.Kindly share your 10 digit Aircel no and its registered details(Name, Add) for us to be able to assist you better.

We assure you that we are committed towards resolving your concern. For any further assistance please write to us at [protected]@aircel.co.in

Regards
Aircel Customer Service Team"

I generally connect internet through my Aircel SIM. There is no problem when I connect to 2G. But when I try to connect 3G through my USB Dongle, always get the poor Network or no Network.

Every time when I contact to the Customer Care, they assured me the network problem will be resolve after 4 hour. Because there is a work on "Aircel Server Maintenance".

By the way I used 'Vodafone' with same location, dongle & computer, I always get tremendous high speed internet.

Dear Customer,

We regret the inconvenience caused to you. Please share with us your 10 digit Aircel number with an alternate contact number for us to be able to get in touch with you at [protected]@aircel.co.in.We shall get back to you with assistance on the same.

We assure you that we are committed towards resolving your concern.
Regards
Aircel Customer Service Team

I already mail the full details to [protected]@aircel.co.in. The Aircel Customer Care executive call me several time. Even I got massage from customer care saying that "My problem has been resolved".


BUT HERE IS NO IMPROVEMENT. THE 3G SIGNAL STRENGTH AS POOR AS IT WAS BEFORE.

I am Mahendran from, Chennai.

Am using aircel network, POSTPAY Connection and in my home we are using 4 aircel numbers, all are having the same problems.

I dont have network coverage inside my home, i need to come out of my home for signal, so once i enter into my home the signal is not there, it makes me to come outside for signal.

I spoke so many times to customer care they are simply saying the repeated statement we are taking your feedback and processing later our people will call you. and i walkin to to the 4 aircel show room even the HO (Spencer Plaza) of chennai, they are telling that we cant provide any signal booster for a single home, we have to discuss with finance team or technical team, and it may take 2 to 3 months for resolving this.
And the customer care executive said go to aircel showroom and they will solve your issue but the showroom people said call to customer care and they will process your complaints. They make me to go here and there. I need a correct solution for this.

Its really disgusting.

Dear All I am Ramesh From Airtel if your facing problem in Aircel we will port the same number Airtel pls call us to service you fo the better network [protected]

Dear Team,

I&#039;m using aircel network for more than 5-6 Years . I&#039;m facing network issue more then a Year . I have complained to a customer executive, as well as nodel officers but no response from their side till now . I&#039;m fed with this network . sometimes they taking money without my knowledge . Please do the needful

HIi,

This is my previous compliant number- Tower problem( ERN-958993-TXRRWF ) - Still exists

I am Asiq Raja from dharapuram, i have been using aircel network more then 6 years, and in my family we have around 6 connections. We are planning to change the network due to the poor network in Aircel. I have already made complaint about this issue and after long follow through i got some help from the aircel people but its only for the few hours after they left the place the problem raises again? Can you fix this issue or not? i really get fed-up with these thinks, we can&#039;t able to talk to continuously more than a minute. Its frequently disconnecting. I am really get much disappointment with your POOR NETWORK SERVICE. I have given my previous compliant details.

Subject : - Tower problem(ERN-958993-TXRRWF)
This is my complaint reference number -&quot; Your reference number for the concern is 1-[protected].&quot;

Details : -

· Landmark: Dharapuram

· Duration of problem: more than 3 month

· Address with Landmark: 365, big bazzar street, dharapuram

· Type of handsets: Samsung &amp;amp; Nokia c1 (more than 4 mobiles)

· Number of signals (0, 1, 2, 3, 4) : UN predictable (some time shows full when calling
get 0 then again raising).

· Voice quality (Good, Average, Poor): Poor

· Area (Indoor, Outdoor): Both (some time outside is little bit better, but again goes
worst)

· Alternate Number : no

Note : ( this is what responce i got from them last mail)

Dear Sir,

Thank you for writing to AIRCEL.
This is in reference to your e-mail dated 17/3/2014

With reference to the below mail, we would like to inform you that we will not be in a position to provide the details for the mentioned number, however the same can be proceeded legally.

It is our privilege to have you as our valued customer and we look forward to a long and fruitful association with you.

Thanking you and assuring you of our best services always.

Warm Regards
Deepa.M

CUSTOMER CARE-AIRCEL

PS: In case you require any further assistance, please

Ø Call the toll free number 121 available only from your local Aircel mobile.

Ø Call at [protected] in case you are not using an Aircel number (not a toll free number)

Ø Mail us at care.[protected]@aircel.co.in

Ø In case you are not satisfied with the resolution, you may raise an appeal within 30 days of SR resolution.

Empower yourself and manage your Aircel prepaid or postpaid account online by visiting us at www.aircel.com

ü View, Pay your Postpaid bills

ü Recharge your Prepaid number avail exciting offers

ü Activate and deactivate services

ü Request for a duplicate bill/e-bill

ü Change your bill plan

ü Track your enquiries/requests/complaints

ü Activate your favorite dialer tune.

* Can you provide good solution or i ll take this issue to media and Consumer case against the aircel Company through court.

Thanks &amp;amp; Regards
M.Asiq Raja

DEAR SIR,
AM NISHA SHIROWA D/O TARACHAND SHIROWA, AM REGULAR USER OF AIRCEL, BUT NOW THESE DAYS AM EXPIERCING NETWORK PROBLEM IN MY AIRCEL NO.-[protected], PLEASE RESOLVE THE NETWORK PROBLEM...!


YOURS SINCEARLY...
NISHA SHIROWA

Sir, my complaint against aircel company that my mobile no. [protected] and
issued sim no.[protected] is showing sim card
registration failed while its validity was 2022A.D. and the sim card
was in regular use &amp; was in switch on condition nokia handset. Now On
calling on this no. The response from aircel service provider is the no. You
are calling does not exist. I also tried many handsets of different
company but the issue remained same. Why this thing is happened with me? For any action taken in against of customer he must be informed about the matter otherwise conscent of customer should be taken before deactivation of account and should be informed about action taken against him. Where as i am responsible
citizen of democratic INDIA and there is no case against me regarding
any matter under IPC which is punishable under CRPC, and there is even not a single complaint on any issue. Then why aircel company had stopped my service? It means it was either planning of
company to close my account and after 30days reissue to some other
customer in order to get more benefit or it is became costly to bear
me as a customer. Regarding this I filed a complaint with no. 1759
2851 739 to aircel company. For the same I need suitable excuse and action according to
law. The
statement I am mentioning here shall be treated as evidence under
section 3 of evidence act, if asked by a competent court. I will wait
for your quick and favourable action.

Hi socc,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks &amp; Regards

Customer Service Officer | Social CareTeam

Email us @[protected]@aircel.co.in

Dear socc,

Kindly share the following information to confirm your identity:

Last recharge amount:
Date of Birth:

Regards
Aircel Social Care Team

Dear Sir,
Yesterday i had made a recharge of Rs.155 for the Internet plan in [protected]. The Internet worked well but all off a sudden the network went off. Please look into this matter.

when i am calling someone then my voice is not going clearly. and not coming clearly so please resolve this problem.

worst network never get signal wher ever i go

never get signal near my work place planning to change my network operator

Aircel network??? The worst network provider i have ever come across. I have to call minimum 10 times to a number to get connected and after connecting to that person within 1 minute the call will automatically gets disconnected And sometimes i get different different message after dialing a number eg: number you have called is not reachable, number is busy, please check the number you have dialed.As we the users of the network are fool that we dont know whats happening. Although the other person is waiting for a call from you, you cant call them because of this &quot;stupid&quot; network.If someone is trying to call you they will not be able to connect. My other family members are using different networks and they are working amazing. Since you are already irritated by dialling a number several times and when you call customer care regarding the same, they will just say &quot;complaint has been taken and within 24hrs the issue will be resolve and also you will get a call from Aircel which you will never receive.Coming to internet, if the network is only not good then there is no point of talking about Aircel internet.
JUST 1 THING TO EVERYONE NEVER EVER THINK O[censored]SING AIRCEL NETWORK.
I am telling you this from a vry bad experience from the aircel.