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Hi,
Thanks for writing in to us. We apologize for the inconvenience caused to you.
This is to inform you, we have forwarded your complaint to the concerned department. We will get back to you shortly.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.
You can also get in touch with us at https://twitter.com/Aircel or you can write to [protected]@aircel.co.in
Warm regards,
Team Aircel India
Thanks for writing in to us. We apologize for the inconvenience caused to you.
This is to inform you, we have forwarded your complaint to the concerned department. We will get back to you shortly.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.
You can also get in touch with us at https://twitter.com/Aircel or you can write to [protected]@aircel.co.in
Warm regards,
Team Aircel India
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Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
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I had made a purchase of an aircel prepaid sim card a few weeks back and it was registerd on a different name - After having a check with the company it was found that there are 8 different connections on my name where as i had only made a purchase on one sim card..
Sim Card number:[protected]
When i requested the remaining the numbers to be invistigated/cancelled, i was promised callbacks on 2 different occasions by a Senior manager (Miss XYZ Vora at the Customer Care (198) but these were never received...I have been going through all types on inconviniences for no mistake of mine...The company declines to provide me with the other numbers that are registered on my name or who had registered them...Who knows tomorrow these numbers may be misued in many ways....Below a few questions for Aircel Management..
1> How can a Senior Manager (Miss Vora) make false promises???Where are your standards??
2> Why cant you provide me with the details for all the accounts if they are registered on My Name???
3> Why is no verifacation done when activating multiple accounts??
4> Are the dealers and Activation team Hand in Hand to make some extra money???
5> Finally Who is to be held responsible for any misues of my personal details??
Amol Parab,Mumbai