[Resolved] Aircel — Misbehave by customer service | |||
My name is manish kumar i am using aircel since 2009 but on 12th feb 2013 a spoke to your customer service officer and he did not try to resolve my problem that time and disconnect my phone after say that system not working after 30 min i got massage caller tune activated on my phone which i never want to do after that i try to talk service team but all the time they replied same thing after 2 or 3 days a officer said i can discontinuous this service but can not reverse this money this is my money if i never put a request to get this service so how can company do that after that i have done so many mail to your nodal officer and service team but no one try to talk to me it is really bad to create hassle for customer. Please help me out i hope after put a compliant here i will get solution. Manish [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Hi,
We regret for the inconvenience caused.
Please share the email ID as we are unable to contact you & checked the waiver of Rs 30/- has been already given on dated 27/2/2013 for DT. The Call center issue shared with concerned team for required action against CCE.
Please let us know in case you have further queries.You can also get in touch with us via our Twitter handle @Aircel
Warm regards,
Thanks!
Team Aircel India
We regret for the inconvenience caused.
Please share the email ID as we are unable to contact you & checked the waiver of Rs 30/- has been already given on dated 27/2/2013 for DT. The Call center issue shared with concerned team for required action against CCE.
Please let us know in case you have further queries.You can also get in touch with us via our Twitter handle @Aircel
Warm regards,
Thanks!
Team Aircel India
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Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
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Thanks for writing in to us. We apologize for the inconvenience caused to you.
This is to inform you, we have forwarded your complaint to the concerned circle. We will get back to you shortly.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.
You can also get in touch with us via our Twitter handle @Aircel
Warm regards,
Thanks!
Team Aircel India