[Resolved]  Aircel Mobile Connection — wrong deducuion of amount from accunt balance

I ,Viswanathan pillai, who is having aircel phone connection number
[protected] left his balnce amount from Rs .80 to Rs 0/- on 30 th
January 2010 without calling/messaging or any other reasons. Then many
time I tried to contact their mobile customare care, but I only heared
some readymade voice from their customer care while pressing numbers
after their instructions. but I couldn't got contacted with aircel
customer care. Being my account was blank, I online recharged Rs 125/-
on 31 January 2010 along with recharged Rs 98/- Pocket internet,
therafter I made only approximate 8 rupees call for others from my
phone, but when I see the balance account in the night of 01` Februay
2010, I found only Rs. 17/- are remaining as balnce in my account. As
said earlier ,I tried to contact customer care operator many time to
get assistance dialing 121 and [protected], but I was put me in fix
with a lot of voices record to follow instructions dialing numbers so
as not to get in touch with customer care operator.After recharging
Pocket internet on 31 January 2010 I continued browsing on net in the
night of 31 January 2010, which stuck with my Pocket Internet Rs 98/-
plan . After browsing net, no amount was deducted from my account which
reveals my PI was re charged. This aircel company by offering a lot of
flexible schmes for subscribers deducting amount from their charged
amount without any reasons and there are no ways to find out for what
reasons they deducted amount because their customer care operator are
sitting farthest as you could not get him due to mountains of voice
instructions . However, It is my request to the receiver of my
complaint that I want to get judicial approach and readdress to my
grievances