Aircel Mobile — Unnecessary Charges

Address:

South West Delhi, Delhi

I use Aircel mobile number [protected] to surf internet. But whenever I use the GPRS service Aircel use to deduct an unnecessary amount from my account. When I checked for the description of charges I get a response that I downloaded a game on my mobile phone hence the charges has been deducted. I asked for the details so Aircel customer care shared a link with me where I could see that a link was sent as "Free Push" to my mobile and charges were deducted whereas I never downloaded any game. This happened many times with me. In recent incident when this happened with me again I reached to Appellate authority of Aircel thinking that they will help me in getting the issue resolved. However, Appellate team in return try to fool me by providing me with an incorrect/incomplete link details. This clearly states that Aircel is unnecessary charging from customer by sending free push links and in return providing with misleading information to its customer.