[Resolved] Aircel — Activation o[censored]nsolicited services and deductions by Aircel | |||
I have been charged with services that I didn't activate. When I ask for a refund customer care isn't providing it. I lost Rs.10 for some power play service. If I don't get a refund I will file a case against aircel in the district consumer court. I demand a refund because this type of problems only happen if you have balance above Rs.10 Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
5 Comments | |||
Comments
My Mobile number is [protected] and registered Name is Sahadevan V.K
I haven't received any refund. Plz look into the matter.
I purchased a Aircel Postpaid No. on the date 17 December 2011 and its bill date is start with 19 to 18 of every month which is given me by the aircel delivery Agent. At the time of purchase the No. your employee said to me that i am giving you a plan of Rs. 499/- In this plan your incoming calls will be free either it is in roaming or local. And for outgoing calls you have 1000 minutes that can be used in roaming also. but only 10 days after the purchase of this no. my bill amt reached above Rs.1000/- and They close my outgoing calls on that i talk to the Aircel Customer care representative but they did't do any thing about this matter. Due to this problem i face many problems . So plz light on this matter and do needful thing other wise i will file a case against this company. my mobile no is [protected]
All such kinds of deductions are common and they will do it without fail, and they dont answer my calls now
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Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
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We regret the inconvenience caused.Kindly share your 10 digit Aircel no and its registered details(Name, Add) for us to be able to assist you better.
We assure you that we are committed towards resolving your concern. For any further assistance please write to us at [protected]@aircel.co.in
Regards
Aircel Customer Service Team