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Dear Customer,
We regret the inconvenience caused to you. Your concern has been noted and escalated for a resolution. We shall get back to you on the same shortly. You can also write to us at [protected]@aircel.co.in for any further clarifications.
We assure you that we are committed towards resolving your concern.
Regards
Aircel Customer Service Team
We regret the inconvenience caused to you. Your concern has been noted and escalated for a resolution. We shall get back to you on the same shortly. You can also write to us at [protected]@aircel.co.in for any further clarifications.
We assure you that we are committed towards resolving your concern.
Regards
Aircel Customer Service Team
Dear Sir/Mam,
Even I have not subscribed for the Music Connect and right now I am in Chandigarh. I have been charged three times 30 Rs- for the Music Connect in the Month of May, June and July 2012. I have disabled it by talking to a Customer Care Person. But reaching a Customer Care Person is difficult and they don't respond to us(Customers) in a very good manner. There way of speaking is unbearable and if they are not able to answer the customers question. They disconnect the call the next second. I have reached thrice to disable my Music Connect previously. Today in the Morning when I got up with out my prior knowledge the Music Connect got activated and Aircel has deducted 30 Rs- from my prepaid Mobile Account and my Mobile No. is [protected]. Please disable this feature and also refund all those funds which have been taken out from my account. Please do the needful as soon as possible.
Thanks & Regards
Muthukumaran K
Even I have not subscribed for the Music Connect and right now I am in Chandigarh. I have been charged three times 30 Rs- for the Music Connect in the Month of May, June and July 2012. I have disabled it by talking to a Customer Care Person. But reaching a Customer Care Person is difficult and they don't respond to us(Customers) in a very good manner. There way of speaking is unbearable and if they are not able to answer the customers question. They disconnect the call the next second. I have reached thrice to disable my Music Connect previously. Today in the Morning when I got up with out my prior knowledge the Music Connect got activated and Aircel has deducted 30 Rs- from my prepaid Mobile Account and my Mobile No. is [protected]. Please disable this feature and also refund all those funds which have been taken out from my account. Please do the needful as soon as possible.
Thanks & Regards
Muthukumaran K
Hi I'm a customer of Aircel, i didn't subscribe Aircel music Connect but it automatically activated . Every day i get sms that " please recharch your account and enjoy Aircel music connection " . I have treid to contact with Aircel customer executive but every time i failed to connect with them . How can i solve this problem otherwise i have to change this company . I'm also suprised How its happened ?
Hi
I'm a customer of Aircel, i didn't subscribe Aircel music Connect but it automatically activated . Every day i get sms that " please recharch your account and enjoy Aircel music connection " . I have treid to contact with Aircel customer executive but every time i failed to connect with them . How can i solve this problem otherwise i have to change this company . I'm also suprised How its happened ?
I'm a customer of Aircel, i didn't subscribe Aircel music Connect but it automatically activated . Every day i get sms that " please recharch your account and enjoy Aircel music connection " . I have treid to contact with Aircel customer executive but every time i failed to connect with them . How can i solve this problem otherwise i have to change this company . I'm also suprised How its happened ?
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Aircel — regarding aircel music connect
Aircel has deducted rupees 30 for Music Connect on my prepaid connection ([protected]). The Surprising thing about this whole thing is that I have NOT subscribed to this service. I want to stop this but, strangely, Aircel offers no information on how to unsubscribe from a subscription service anywhere on their site. I would like the company to take immediate action and terminate this subscription service on my number - I don't want another deduction next month!