Aircel — Charged Wrongly

Address:Mumbai Suburban, Maharashtra

Aircel Has charged me rupees 5 for voice mail activation and then they sms saying this series is not supported for voice mail service when I emailed aircel for refund they are yet to respond in these days of 3G aircel does not have voice mail for a circle as huge as mumbai what do you expect from them in terms for service and their customer care does not even speak proper english and they keep passing the buck.
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Aircel — wrongly charged

dear sir
my aircel number is [protected] . yesterday they cut my balance of around Rs 45 - 50. for some services, which i have not activated, they activated own without my permission . Regarding that i am trying to call aircel complaint center 198 from yesterday , i have call them around 5 times , every i call they say ,system is under up gradation try to call after some time . i am totally fed up. plz return my balance , otherwise i have to complaint against aircel in consumer forum .
These are automated value added services and can such activations can happen when you respond to marketing calls and messages. You can resolve this by getting the DND service registered
Hi,

We regret the inconvenience caused.
Please help us with your Aircel Mobile number so that we can forward your details to the concerned department and get your issue resolved.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

You can also get in touch with us at https://twitter.com/Aircel or you can write to [protected]@aircel.co.in



Thanks!
Team Aircel India

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