[Resolved]  Aircel — Not able to unsubscribe from DD-Aircel

I think there is no body to take care of my complaint. Again today I have been charged 1 rs for SA vs NZ match score update. If there is anybody plz take some appropriate action against aircel. I have taken a new aircel simcard but initial experience is very bad. I will not suggest anybody to buy aircel simcard.

A service named "UPEDD 1" HAS BEEN ACTIVATED ON MY Aircel MOBILE NUMBER (up east) FOR LAST 5DAYS...I'm trying to deactivate this service by "Aircel VAS 155223", but I could not succeed.. Every morning I receive a message from DD-Aircel and after that I lose my one rupee, this is a daily schedule..My another grievance is... your customer care executive barred us.If our calls to customer care more than 3 times a day...while your customer care works only 8A.M. To 12P.M & if you barred us to say then this message comes that there is nobody to take care of our complaint..

KINDLY, deactivate UPEDD 1 service from my number and also work on your customer care complaining system also the behavior of your customer care executives who irritates shortly..

Hi,
This is Ashwini. Today I got msg from DD-AECSTT stated that Rs.4 Has been deducted for Credit Service Taken. But I have not taken any Credit Service. I called Aircel Customer care but not getting proper answer. Even I have sent an mail to care.[protected]@aircel.co.in, but not got any reply from them.

My family members are using this card, I told them to through out this sim card. Service is not good and not getting proper communication channel.

Aircel Services are Baddddddd...

Hi,
This is Ashwini. Today I got msg from DD-AECSTT stated that Rs.4 Has been deducted for Credit Service Taken. But I have not taken any Credit Service. I called Aircel Customer care but not getting proper answer. Even I have sent an mail to care.[protected]@aircel.co.in, but not got any reply from them.

My family members are using this card, I told them to through out this sim card. Service is not good and not getting proper communication channel.

Aircel Services are Baddddddd...

Hi k_ashwini,

We are sorry for the experience you had. Please share your concern with your Aircel mobile number at [protected]@aircel.co.in to help you.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in

Hi k_ashwini,

We hope your issue has been resolved. Let us know if there is anything else we can help you with. Have a nice day.

Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in

Hi this is sidhant my aircel number is [protected]
Recently I have been getting cricket score in the address of DD-cricalrt even though I have not remotely subscribed it. I have already tried all the numbers and methods to subscribe if but failed to do so.
It is quite frustrating and illegal to activate any subscription without customer consent. Now I think I will change my network and recommend others even to do the same

Dear Sidhant Samantray,

We regret for the inconvenience caused. Kindly share the following detail in order to look into your issue:

Date of last message received:

Warm Regards,
Aircel Social Care Team

This is krishnendu my aircel kolkata numebr is [protected]
Since last one month dd-cricalrt dd-soccalrt and dd-5in1alrt service is activated on my number without my consent.
Everyday rs 5 is getting deducted i have called aircel complain helpline number more than 20 times
Everytime they assured me that the service will be deactivated within 24 hours, but it has never been deactivated.
Even its not enlisted in my vas services so that i can deactivate it by myself
I and completely pissed off with aircel
I guess its a trick of aircel to rob the customer
I have to port the number to some other operator.
Even today at 3.54 pm i got the last message from this dd-cricalrt
I shall put this information to all social media to warn people to be aware from the aircel

Dear Krishnendu,

Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.


Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in

i have mailed to your email several times, still the dd-cricalrt dd-soccalrt and dd-5in1alrt servie is activated,
even today again i called the customer care they assured me again deactivated the service,
but still i am getting these messages
i need your urgent concern regarding this harassment
my number is [protected]

Dear Krishnendu,

We are working upon your issue and will get back to you with an appropriate resolution.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.


Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in

Hi krishnendu shaw,

We'd like to inform you that data cricket daily pack has been deactivated from our end .

Warm Regards,
Aircel Social Care Team

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Yes b4 my number [protected] in aircel but not now I was potting another company but daily I have 3/4 sms from aircel !! And sometimes my current location displayed Delhi Chennai. I'm from Hyderabad.(stop) this