Aircel — Not getting assured service

Address:

Dibrugarh, Assam

Sir

I purshased a AIRCEL device with a 3G SIM costing Rs 1800.00 on and got the connection from 1st Feb 2012. Nos are ICCID:[protected],IMSL:[protected] , MSISDN:[protected], PIN1:0000 , PUC1: 60007410, PIN2:0000, PUC2:20957360 .
I first recharged with Rs307.00. Assured sevice was 1GB download with one month validity and 1GB per month for next two months on recharge of any denomination in these two months. But nothing such has happened. Instead on recharge I got 3G data volume mixed with 2G. Not to speak of 1GB data volume as assured. Further the company does not provide proper information on message alert of recharge.

Right from the beginning of application submission I was denied proper service by the agent concernd and then the COMPANY itself. I am utterly disappointed.