Aircel — not giving facilities

0001Arunsharma

from Noida, Uttar Pradesh

Address:

Patna, Bihar

Hi sir myself Arun sharma kumar and i am right now in patna and i am using Aircel Prepaid Mob num. Aircel publish Wrong Advertisement in market about 198 3g recharge.
In Adv. Aircel giving 3.6 mb Speed upto 1 Gb Data and after 1 gb 128 Kbps But at the time aircel costumer care saying 1 gb 3g and 250 mb 128 kbps and after that 32 kbps but in adv. aircel giving unlimited 128 kbps .plz do something about this adv.
My mob num is [protected]

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Comments

Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Hi,

Thanks for writing in to us. We apologize for the inconvenience caused to you.
This is to inform you, we have forwarded your complaint to the concerned circle. We will get back to you shortly.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.
You can also get in touch with us via our Twitter handle @Aircel

Warm regards,
Thanks!
Team Aircel India

Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Hi,

We checked our records and found that you recharged with 3G pack 198 and completed high speed data limit 1 Gb, According to plan after data throttle you will get speed from 0 to 128 kbps. Your total uses (1.58 Gb).Unable to contact you as you might be using your number in dongle.
Please let us know in case you have further queries.You can also get in touch with us via our Twitter handle @Aircel
Warm regards,
Thanks!
Team Aircel India