[Resolved] Aircel — Not refunding my money | |||
I get a phone call on approx. date[protected] from aircel company to change of number to postpaid conection. I allowed him to do so , for this i Have paid Rs.250 and photo copy of my documents or id proof and 2 photos to a field executive name RAVI of aircel on 19.01.13 After veryfying my documents they said that your docoment is not eligible for this connection. then i said them to refund my Rs.250 which i paid them. Then they tell me that there is a chance of refunding your money only when u will come to office situated in SANJAY NAGAR, ROHINI ,DELHI . Why they dnt sending my money through field executive i have not time to go there . I have a recipt of Rs.250 which i paid them. . I attached the recipt with this complaint . There address is mentioned in that recipt. . Even they are not receiving my phone now when i call on number mentioned on recipt and customer care representative does not allowing me to talk to there senior. . .my name is Savitesh. ph. no. [protected] Was this information helpful? | |||
Sep 13, 2017 Complaint marked as Resolved | |||
 1 Comment | |||
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+91 97 3819 9010
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Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
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iam naresh amarnadh aravalapalli. i taken message offer for 30 days with the aircel company. on november 20th night i given messages to my friend, at the time i dont know that they are charging one rupee per sms. so i sent 20 msgs and i charged 20 rs for sms. as the same way my friend also gets charged 20rs. next day i called to their customer service and i asked that why you deducted my amount, even though iam having message offer. they told from yesterday after 100 sms we are charging amount as per new rules. i asked them first of all you have to intimate us that we are charging after 100 sms. but the customer care executive given rash reply and told if you want to complaint, you can complaint. we wont give you refund. as a customer iam having the right to ask them, but they didnt given formal reply and also deducted my amount.