[Resolved]  Aircel — Outgoing Disconnected

Address:

Chennai, Tamil Nadu

With regards to enabling outgoing facility for both of my numbers, I have been holding Aircel account for more than 6 years and the bill amounts have been paid regularly. Though, there is credit limit of 1500, all of a sudden; outgoing facility has been disconnected. I understand there is an outstanding payment of 207 Rupees. I am not sure about this one time payment, when I checked with all your customer services associates; they are not able to find out the why it has been charged hence requested us to lodge a complaint. The complaint has been lodged more than 2 times and there is no single response any of the teams.I am deeply concerned and worried about the service that you guys provide. I have been trying for the past 4 hours for enabling the numbers. The worst part, aircel having to as pay absolutely nothing in the form manners or even a gesture of apology for their inefficiency and incompetency.