[Resolved] Aircel Postpaid — not well customer care | |
My Cell no : [protected], Now am in Bangalore city, Still not working in Aircel Network, So many Inform that Miss.Maheswari , but Still Not Responses in Roaming facility, pl correct it. pl do need full Thank you. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 7 Comments | |
Comments
Aircel works pretty good in roaming as well, try to find a Aircel store nearby I am sure you can easily find one in Bangalore, they will help you out
Reply
hi this is bhavani from ambattur. my postpayed bill properly not coming my address.
Dear Mr. Stephen,
Thank you for writing to AIRCEL.
We regret the inconvenience caused to you.
With reference to your feedback updated in website, we tried reaching you on your Aircel number.
We request you to provide us your alternate contact number for further assistance.
However, these details have been forwarded to the relevant department.
You can also get in touch with us on [protected] for more information.
Thanking you and assuring you of our best services always.
Warm Regards
Gayathri
AIRCEL
Customer Service
In case you require any further assistance, please
Ø Call the toll free number 121, available only from your local Aircel mobile.
Ø Call at [protected], in case you are not using an Aircel Connection (not a toll free number).
Ø Mail us at care.[protected]@aircel.co.in
Thank you for writing to AIRCEL.
We regret the inconvenience caused to you.
With reference to your feedback updated in website, we tried reaching you on your Aircel number.
We request you to provide us your alternate contact number for further assistance.
However, these details have been forwarded to the relevant department.
You can also get in touch with us on [protected] for more information.
Thanking you and assuring you of our best services always.
Warm Regards
Gayathri
AIRCEL
Customer Service
In case you require any further assistance, please
Ø Call the toll free number 121, available only from your local Aircel mobile.
Ø Call at [protected], in case you are not using an Aircel Connection (not a toll free number).
Ø Mail us at care.[protected]@aircel.co.in
Where else in this world you can see a customer care executive arguing with customer and disconnecting the call, yes that happens only in Aircel, and we will not be able to reach their customer care no most of the time!!!, Also when you visit relationship centres they treat you like worm and insult to the core, Based on these experience, i say aircel is best in worst customer care services, added they keep on updating their software which they use as reason for months...
customer care is very poor response
The most pathetical call center ever i had seen in my life. For collection of bill i have requested more than 10 time to diffeent people but unfortunatly no person is came so far. and my number is de activated from sunday onwards on account of expiry of credit limit. but even after repeted requested from the call center nothing has happened.
My number is [protected] and it is deactivated sincw sunday and even after repeted request to call center no body is comming to collect the payment. and they have given ine number, most of the time that number is not working and even if they respond they dont come to collect thw same
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