[Resolved]  Aircel - Postpaid Connection — AIRCEL Network Problem

Address:

Mumbai City, Maharashtra

Dear Sir

I am writing a mail to you after got panic from AIRCELservices.

Please find below details

Name : Rupesh Jha
Mob No : [protected]
Network : Aircel, Mumbai
Relationship No :1-[protected]

I would like to tell you that I was not able to make any call from AIRCEL network when I was in Haldia (West Bengal) in January 2012. However, it has very strong network in that region and I had not faced any problem earlier in August 2011.

When I checked, I found there were many shops who were selling the Aircel card but when I asked about Aircel gallery, nobody had told me.

One of my collegaue who were there with me that time for very short period has got Aircel local prepaid no was able to make a call. When I informed to Aircel, thay had asked me for alternate no then I asked I didn't have as my friend and me both are staying some distance but used to go in the same company. I also had no clue that when they will call us and mobile was also not allowed inside the IOCL plant for safety reason.

When I started communicating with aircel, they replying without understanding my problem.

I am a small service person earning my bread and butter by doing job and obey all the TRAI rule & regulation.

If such a big companies like AIRCEL will do unfair with their customer then they will manipulate the business ethics and small customer like me will be always in trouble.
I request you with folded hands to take some strong action against these companies where the interest of small customer like me can be saved and fair business practices can be promoted.

For any more details, please contact me but resolve my problem at earliest.

Regards
Rupesh Jha
[protected]