[Resolved]  Aircel Postpaid Corporate Connection — wrong billing for download of applications and wallpapers

Address:Chennai, Tamil Nadu

I have 3 post paid connections with aircel as a CUG corporate connection.

Continuous wrong billing has been done by aircel for usage of pocket internet and download of games/ wallpaper/ subscriptions to the tune of Rs 1000 every month....

request for clarifications/ usage/ monitoring has resulted in bad responses/ no communication/ and cutting of connection by Aircel.

Bill payment reminders are sent thrice a day but a complaint is not respended to even for 15 days!!!!
Pathetic attitude/ bad customer servie.

At this rate, no wonder new poviders are preferred.
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

I guess you need to sit and discuss on your issue. I would suggest you should visit the nearest Aircel store and clarify your problems.

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