[Resolved]  Aircel Postpaid Service — Pathetic Aircel login for bill payment [Aircel Login]

Address:Chennai, Tamil Nadu

Hello everyone,

Am an Aircel Post Paid customer from the last month. Tried to pay my bill using the link https://auth.aircel.com/aircel/jsp/LoginSelfcare.jsp. I can enter my credentials, but can't see my account. Just throwing an error as "Unable to process/retrieve your request now.Please try again". Am seeing this error from the last month end.

Meanwhile, while created an account & tried login, i got an error as Username/Password does not matches. Tried bulk times to short the issue by using forget password options. But, no use. After few days, suddenly my credentials started to work. Is the Aircel working on the complaints in monthly basis? Instant payment option helped me to pay my bill.

Dear Aircel, please short the issue soon.

Thanks.
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Customer,

We regret the inconvenience caused to you. Please share with us your 10 digit Aircel number with an alternate contact number for us to be able to get in touch with you at [protected]@aircel.co.in.We shall get back to you with assistance on the same.

We assure you that we are committed towards resolving your concern.

Regards
Aircel Customer Service Team

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