[Resolved] Aircel Prepaid — Changing call rates without any information | |
I am using an aircel prepaid card. I used RC135 ( rate cutter) but suddenly i found one day that the call rates were increased. When i aske the same to customer care they said in a cool fashion that they have incresed the rates for all Rate Cutters... but no prior intimation.. Atlast the customer is fool as per all mobile operators Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
6 Comments | |
Comments
In fact, mobile operators are fools. They never know what they are doing and what they are supposed to do.
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AIRCEL SIM — icreased call rates
sir, i have got one new Aircel sim recently, while buying the dealer told it is for lifetime sim and your call charges willbe 1paisa per 1sec, but after one week i am gettind reduced 2paisa per 1sec while i am making std calls without any notification and information sms. Buddy you could check the exact details of your plan from the customer care or I am sure when the dealer would have sold you the plan he would have provided you with some reading material. You just need to recheck the details of the plan and if not satisfied you could just visit the nearest Aircel store and understand the details clearly…. I am sure they would be a helpful lot
I totally agree with Mr.Vinod Kumar.even I am using an Aircel prepaid connection for the last 2years in Kolkata.Initially the call charges for local & national was 1p/sec.But for the last few days I noticed the national call charges are deducted on 2p/sec basis.I spoke to the customer care & inquired about the problem.Instead of checking the information and helping to resolve the issue the customer care executives started behaving abrupt.The customer care executives said the plan that I am using call charges for national for the first 30000 secs will be 1p/sec after which the charges will change to 2p/sec plan.This is really a fraud and hidden information.Action should be taken regarding this.
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