Aircel Prepaid Connection — activation

i had bought 2 aircel sims 8 th august and and gave address proof by my driving license as usual .
Sims were activated but later from 12th evening outgoing facilities have been barred from both the sims .
on callin costumer care, was asked to give address proof again and went to the retailer who talked to the pffice and clarified the situation.He was told that sims will be functional by next day evening, which were not .Now for the past 5 days both sims r not working that is outgoing has been barred and on talkion to costumer care was told to wait for 4 days .What am i supposed to do for 4days without a functional mobile ? Why cant the costumer complaints be solved faster ?