[Resolved]  Aircel Prepaid — poor customer service

Address:

Delhi

I was facing a problem of non applicability of call rates as per the tariff plan. I called the customer helpline no. 198 and asked the same to the customer care officer. i was told that this time we are not ready with our applications and cant help you ,plz call after half an hour.
After half an hour , i was told to plz call after one hour.
After more than one hour when i called and explained the whole incident to the person on line,
that person being on line with me, messaged me from his personal no. [protected], " madam ji phone kaat do" .