[Resolved] Aircel Prepaid — Activation of Caller Tunes | |||
I am using Aircel my phone no is [protected]. Firstly in this July a phone come from custmer care regading dialer tune services. i never said them to active this service yet they active it and charged Rs 30. then i call them but they did not return money. then i deactive this service and also activated Do not Disturb service after this there phone does not come.But today ( 3 Augest 2010 ) i received a message from them saying that ur Dialer Tune will be activated in 24 hr. and they charged Rs 30 again. When I called the Custmare care service (two times) they said it is actived around 7.30 pm today, But i has not recieved any call . When i ask the reason they just end my call in between the conversion (two times) , Although they were Charging me for the Call. Now I want my money back. They Just made this a business to loot the Peoples. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
2 Comments | |||
Comments
There must be some technical error. Try to catch up with any Aircel outlet, they can guide you better.
Reply
Activation of Dialer Tunes
I am using Aircel my phone no is [protected]. Firstly in this AUGUST phone come from custmer care regading dialer tune services. i never said them to active this service yet they active it and charged Rs 30. then i call them but they did not return money. then i deactive this service and also activated Do not Disturb service after this there phone does not come.But today ( 30 OCTOBER 2010 ) i received a message from them saying that ur Dialer Tune will be activated in 24 hr. and they charged Rs 30 again. When I called the Custmare care service (two times) they said it is actived around 5.59 pm today, But i has not recieved any call . When i ask the reason they just end my call in between the conversion (two times), Although they were Charging me for the Call. Now I want my money back. They Just made this a business to loot the Peoples. Otherwise I will take this to legal one, and suit you damages in Law of Court, It is very unhealthy procedure looting money from people, also I will take complaint to TRAI & media, reply & reverse the amount within 2 days, otherwise I will take this matter seriously - MOHAN KUMAR M, CHENNAI 31.10.2010
Read
I am using Aircel my phone no is [protected]. Firstly in this AUGUST phone come from custmer care regading dialer tune services. i never said them to active this service yet they active it and charged Rs 30. then i call them but they did not return money. then i deactive this service and also activated Do not Disturb service after this there phone does not come.But today ( 30 OCTOBER 2010 ) i received a message from them saying that ur Dialer Tune will be activated in 24 hr. and they charged Rs 30 again. When I called the Custmare care service (two times) they said it is actived around 5.59 pm today, But i has not recieved any call . When i ask the reason they just end my call in between the conversion (two times), Although they were Charging me for the Call. Now I want my money back. They Just made this a business to loot the Peoples. Otherwise I will take this to legal one, and suit you damages in Law of Court, It is very unhealthy procedure looting money from people, also I will take complaint to TRAI & media, reply & reverse the amount within 2 days, otherwise I will take this matter seriously - MOHAN KUMAR M, CHENNAI 31.10.2010
Read
56%
Complaints
10591
Pending
1906
Resolved
5247
View all 10591 Aircel reviews & complaints
+91 97 3819 9010
+91 12 4476 5000 [Head Office]
+91 88 9204 1111
Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
View all Aircel contact information