[Resolved]  Aircel — recharge failure

Address:Shimoga, Karnataka

i'm facing the same problem in shimoga. i'm trying to do 3g pi recharges of 128 or 17 etc but everytime the recharge is unsuccessful. the cc call centre people say 3g is not activated on my mobile even though. i was calling them on 3g network (what a shame) seriously i'm very frustrated with aircel and would advise anyone not to choose aircel
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Customer,

We regret the inconvenience caused to you. Please share with us your 10 digit Aircel number with an alternate contact number for us to be able to get in touch with you at [protected]@aircel.co.in.We shall get back to you with assistance on the same.

We assure you that we are committed towards resolving your concern.
Regards
Aircel Customer Service Team
I DID TWO RECHARGES 0F Rs155 & Rs 60 on 02 nd april 2015. But the recharge was not done. I did not recieve any sms. When I called to the customer care they simply refused that such recharge was ever done. The lady I spoke to was very rude and the disconnected the phone. My mobile no is [protected].

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