Aircel — Recharge Value Zero.

"Hey,
Did you change your plan or anything?
"

Aircel — bonus value

I have a postpaid connection for which i have been credited with a "bonus value" of Rs.25 for the past two years.but from the last month this value is not being provided in my bill.so, i request you to give me a explanation regarding the bonus value cancellation.
my cell number is :[protected]

You should try and get in touch with customer care in your area as they can give you the exact details regarding the bonus value, I am sure there is an explanation. Try this link, http://www.aircel.com/FooterLinks/customer_care_tn.asp

Hi,

Thanks for writing in to us. We apologize for the inconvenience caused to you.
This is to inform you, we have forwarded your complaint to the concerned circle. We will get back to you shortly.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.
You can also get in touch with us via our Twitter handle @Aircel_India.

Warm regards,
Thanks!
Team Aircel India

We regret for the inconvenience caused.

Hope your issue has been resolved by our Member Relation Executive.
Please let us know in case you have further queries.You can also get in touch with us via our Twitter handle @Aircel
Warm regards,  
Thanks! 
Team Aircel India

Recharge Value Zero.
Hi,

I am using mobile number [protected] in Aircel karnataka circle. I have
done an online topup recharge of Rs.135 expecting a talktime of Rs.
150 but to my dismay, i got a sms saying" TXN no.[protected]
recharge MRP 135 is sussessfull. TT=0 INR..."

My money got deducted from credit card without any talktime given to
me. I felt cheated that instead of giving me Rs 150 talktime you have
given me zero ( 0) talk time and looted my Rs. 135.

I have written mails to care.[protected]@aircel.co.in but no response as well as tried reaching customer care multiple times and unable to contact customer care.

Please clarify.


Abdul Majeed