[Resolved] Aircel — reg unwanted services

CHANDRA MOULI H

from Bengaluru, Karnataka

Address:

Mandya, Karnataka

My mobile No is [protected]. I have today recd a message that states "thanks for subscribing Aircel FriendZone at rs30/-"

The fact is I have not subscribed for any of Aircel:s stupid and unwanted services. They keep on sending messages and deduct my prepaid balance.

Please stop them from harassing and pestering me. I am a retired person and a pensioner.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

CHANDRA MOULI H

from Bengaluru, Karnataka

My mobile no is [protected]. I have today recd from your 58000531 message that I have subscribed for your so called jokes. Infact I have not. Please unsub me from this unwanted service. In future do not send any messages about your unwanted services.

Aircel Customer Care

from New Delhi, Delhi

Verified Support

Dear Customer,

We regret the inconvenience caused to you. Your concern has been noted and escalated for a resolution. We shall get back to you on the same shortly. You can also write to us at [protected]@aircel.co.in for any further clarifications.

We assure you that we are committed towards resolving your concern.

Regards
Aircel Customer Service Team

Aircel Customer Care

from New Delhi, Delhi

Verified Support

Dear Customer

We hope you have been provide with a satisfactory resolution from our team.Pls get back to us at [protected]@aircel.co.in for any further concern.

Thanks
Aircel Customer Service Team

ashapavun

from Eraniel, Tamil Nadu

My mobile no is [protected]. When i recharge to this number at that time the talk time amount is lost. i can't find that problem. Kindly deactivate the unwanted services.