Aircel — retrieval of money lost on unasked service

Address:

Jammu and Kashmir

The dial and chat service has been activated on my number without my request for the same.I am not recharging my account balance to avoid losing any further money and have zero balance in my account presently and so the service is on hold.On contacting the consumer service I was informed that I cannot deactivate the service without first recharging my balance and losing more money to the service.I feel cheated and wish to get my money back.