[Resolved]  Aircel — gprs speed very slow

Address:Howrah, West Bengal

Dear sir,
I am sajal kumar kundu from salkia Howrah.
I am using aircel sim with datacard huawei umg1831.
My aircel mobile no [protected] from 20 days I am facing some problem from my
aircel gprs network. It is very slow and I cannot do net surffing and the gprs download speed is 1 to 2 kb / sec and sometimes even 0 kb/sec.
please solve my problem.
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Aug 13, 2020
Complaint marked as Resolved 
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"Dear Customer,

We regret the inconvenience caused to you. Your concern has been noted and escalated for a resolution. Please do get back to us at [protected]@aircel.co.in for any other assistance.

We assure you that we are committed towards resolving your concern.

Regards
Aircel Customer Service Team"
Dear Customer,

Our team is trying to contact you.However unable to do so.Request you to please share your alternate contact number for us to be able to assist you better.For any further assistance please write to us at [protected]@aircel.co.in

We assure you that we are committed towards resolving your concern.

Regards
Aircel Customer Service Team
You aircel people should remove unlimited plans or enforce some sort of fair usage policy to heavy downloaders in Kolkata circle

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