Aircel — As per SMS benefit not get

Address:Ahmednagar, Maharashtra

I am Nitin B. Ghule My Aircel No. [protected], I am received massage of 'Only 12Days left! Online Topup Recharge of your Aircel Mobile-upto Rs 100-Get PI14 FREE,Btn 101 to 500-Get PI98 FREE,above Rs 500-Get PI98 +SMS Pack of 20 FREE' on[protected] & Recharge on[protected] with 111/- through Net Banking but I'm not get the benefit of PI(Pocket Internet) Rs. 98/-, I'm 1st complaint to CC center and they raised online complaint after it I'm received reply on it is 'Dear Customer, your concern as per reference number 1-[protected] has been resolved on 18/2/2012. Please call 198 to know details' but PI 98 not activate, I'm Call on 198 & ask about it they tell me "No any this type msg send by us & not any record show in my account & show your msg to nearest cc center", I'm 2nd time going to cc center & tell him, they also 2nd complaint raised on it & I'm also received reply same above but PI 98 is not active, Today I'm 3rd time going to cc center & tell him & they also 3rd compliant raised..
I'm Attached some Massage with Serially..
I want Activate PI98/-, Pls help me if possible..& Reply me on [protected]@gmail.com
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Dear Customer,

We regret the inconvenience caused to you. Your concern has been noted and escalated for a resolution. Please do get back to us at [protected]@aircel.co.in for any other assistance.

We assure you that we are committed towards resolving your concern.

Regards
Aircel Customer Service Team
"Dear Customer

We hope you have been provide with a satisfactory resolution from our team.Pls get back to us at [protected]@aircel.co.in for any further concern.


Thanks
Aircel Customer Service Team"

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