[Resolved]  Aircel — Postpaid to Prepaid migration

Aircel — migrate postpaid connection

not activate in my ppostpaid connection i was submit my aplication on 10/01/2010
but not activate my connection
our mob no [protected]

Have you checked with the nearest Aircel store - Iam sure they will have a valid reason for not activating the account…

Aircel — Postpaid to prepaid Conversion

Dear Sir,

I am using the postpaid numer for the last two to three years. I have asked the sutomer care for cahnging the number from postpaid to prepaid. But the response from them is very poor. I have sent mails to but they didnt respond for the same. Please do help me in this.


Thanks,
Raja

It is suggested that you visit the nearest Aircel outlet and discuss your complaint with them. This is the best option avilable for you.

Dear Customer,

We regret the inconvenience caused. Kindly share the registered name and contact details for the above mentioned Aircel number so that we can take your issue further.

We assure you that we are committed towards resolving your concern.

Regards
Aircel Customer Service Team

Hi Everyone,

I am Venkatesh, [protected], from chennai. I am using Aircel Prepaid connection for 4 years and changed to Postpaid connection before 6 months.
As I was getting billed for extra amount than I expected, I chose a option to move my connection to Prepaid. When I had asked Aircel, OMR, showroom for the same on November month end of 2012, they simply asked me to wait till December 1st week as the process will start at that time only. I waited. When it was December 1st week I again had gone to inquire about the migration. In that time, they asked me to wait till December last week. I waited.
I again had gone in the last week of December, they asked me to wait till January 1st week. I had waited. Things went like this. Finally, it is January last week. when I went t the show room for inquiring about the migration, they are saying wait till 1st week of February. I dono what is happening with Aircel. Simply testing patience of Customers. Because of this tension, I had also got mental pressure and not able to plan outing with friends as I was visiting Aircel, OMR, showroom often.

Kindly provide suggestion to get rid of this issue.


Thanks,
Venkatesh Rajavetrivel