[Resolved] Aircel — migration | |||
Dear Sir/Madam, this is to inform you that , i had a post paid connection of Aircel ( No. [protected]) i am using this connection since last 3 months, but i had found that my bill generates more than my expectation infect my credit limit is just 700 Rs. but my bill comes more than 900 Rs. every month. i called customer care regarding my issue they referred me to contact Siliguri Branch office, i went to Aircel office Siliguri Branch with my grievances but no one was bothered to help me with my issue, even i requested them to migrate my connection into a prepaid but they denied to migrate them, while taking this postpaid connection i was said by the Aircel Representative that if the service doesn't suite me i can migrate it to prepaid after 3 month. now when i am requesting them to migrate my number into prepaid they are denying to do it, infect a staff of Aircel said me that if i force them for migration into prepaid or go for MNP( mobile Number Portability) with other service provider they would barred my lines, and this is what they did, i am stuck into a serious problem with my number being barred as i am a sales man and missing important calls of my clients, sir you can understand that this is a month of february and next month is march a financial year closing and if i dont ful fill my target i would be fired from my job, this mobile connection issue has created a great impact on my working life. Hence, its my humble request you to look into this matter and get my connection migrated to prepaid. Regards, Joydeep Dutta [protected] [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
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