[Resolved] Aircel — Sim not being deactivated | |||
I had bought an iPhone 3gs plan from Aircel, which offered a SIM with 6 months advanced rental plan. The advanced rental was to expire on 27th Jan 2013. I called Aircel multiple times before 27th Jan stating that I do not wish to continue on Aircel SIM and that it should be deactivated from 27th Jan onwards. In Dec 2012 the aircel representative told me that my SIM will automatically be deactivated post 27th Jan, but never the less I even called on 28th Jan 2013, requesting again for cancellation. Then the AIRCEL representative told me that i should pay my due and the SIM can be deactivated accordingly. I specifically told him that I do not wish to further use the SIM hence no further monthly rental should be levied. I removed the SIM from my phone and havent used it eversince. I paid my dues for Dec roaming charges but even till date despite multiple calls to AIRCEL, they have not deactivated my SIM and are claiming monthly rental to be paid by me post 27th Jan 2013. AIRCEL SIM : [protected]. I wish to log a consumer court case for harrasing me and not taking the cancellation request instead fleesing the customer for rental charges. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
2 Comments | |||
Comments
56%
Complaints
10591
Pending
1906
Resolved
5247
View all 10591 Aircel reviews & complaints
+91 97 3819 9010
+91 12 4476 5000 [Head Office]
+91 88 9204 1111
Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
View all Aircel contact information
Thanks for writing in to us. We apologize for the inconvenience caused to you.
This is to inform you, we have forwarded your complaint to the concerned circle. We will get back to you shortly.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.
You can also get in touch with us via our Twitter handle @Aircel
Warm regards,
Thanks!
Team Aircel India