[Resolved]  Aircel — BAD NETWORK

Address:South 24 Parganas, West Bengal

My phone number s [protected].My name is Soham Sarkar.I reside at Behala Bakultala.Nearest Landmark is DIAMOND CITY WEST.Inspite of launching several complaits about the BAD NETWORK SERVICE in the region no such steps has been taken by the company to deal with the problem.This proves that the tecnical team of AIRCEL is worthless.
I will be very thankful if you please take strict action againsts this matter and solve the problem.
This is the 21st time I am complaining about this matter.
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Aug 13, 2020
Complaint marked as Resolved 
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dear sir,
whenever i am calling through my aircell no, it is is saying network busy. after trying for almost 15 to 20 times i am getting the call. no only that after connecting the call the receiver cannot hear me .moreover no callis lasting for more than 15 secs.
when calling to thier customer service, they r saying that no one is available and thus isconnecting my line.
please help me.i am getting both mentally harrased.i want compensation from the company.
Dear sir :
Hi sir am venkatesh frm madurai district. i have more probl;em in my network connection..because when ever i call through frm aircell no..the network is too busy or network down in my home side.. my house located in thrumalai nayakar mahal near..
My problem facing since one year .. but still n network are available in my house near..

so kindle provide one network connection..In my area side (mahal)..

Thanking You

Regards
( g.s. venkatesh)
Dear All,

Since I am a aircel customer for past 4 years, their service nowadays are very poor. I have decided to move any other network but due to maintain the same mobile number I am continuing in this network.

Last 10 days before I have activated add on facility under club five offer. The amount has been deducted for the same as per their norms. But with out any prior information add on has deactivated to some particular nos (Before that the nos under add on scheme in teen talk pack). Before given request for add on I have confirmed with their customer care, they also told the old one will be deactivated and new add on will activate from the time of request. For this problem I was made compliant on 5.02.2009, they have informed me that with in 48 hours the problem will be solved. But I am waiting till date (10.02.2009), they are not taken care of my compliant & not given proper feed back.

I need your advice to move further in this regards.
I buy a aircel prepaid connection and i have no network coverage of aircel network on my phone when i talk to customer care representative he assure me to rectify the same within 2 days but still the problem is not solved even when i search manually i did not get aircel in the list they said they have congestion free network but in reality they have no network very very very poor network my aircel no is [protected] (post paid) complaint no.D[protected]
buy a aircel post paid connection and i have no network coverage of aircel network on my phone when i talk to customer care representative he assure me to rectify the same within 2 days but still the problem is not solved even when i search manually i did not get aircel in the list they said they have congestion free network but in reality they have no network very very very poor network my aircel no is [protected] (post paid) complaint no.D[protected]
i bought an aircel prepaid sim and there is totally no network coverage and i bought it for an emergency purpose but there is no use of my emergency because there is no network.
their is a poor network at my office area at ashok nagar kandivali e .I m getting an No service and limited serviece Msg the moment i enter my office.

Hav also complain to the call center but no action taken uptill nw


Regards
Its strange coz my friend in the same area gets some good network. Why don’t you visit the nearest Aircel store and discuss your problem with the personnel there. I am sure you would get an effective solution immediately
sir.

Please cut the unwanted advt. message...
This is strange, Aircel has a good network service in Kolkata region. I would suggest you to visit the nearest Aircel store and speak to them. They will help you in the best possible way.

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