[Resolved] Aircel — SPAM SMS by Aircel | |||
I'm FED-UP by the SPAM SMSs being sent by Aircel from numbers like DD-655315, DD-655515, DD-651001, DD-655514, DD-653131, DD-AIRCEL. I have an AIRCEL prepaid connection for more than 2 year now, I am registered on DND. For the last few months I'm receiving unwanted messages from numbers like DD-655315, DD-655515, DD-651001, DD-655514, DD-653131, DD-AIRCEL (There seem to be unlimited numbers but most of them start from 'DD'). The SMSs sometimes even reach 20-25 daily which is irritating. Customer care keeps giving me complaint numbers and assurance that these messages will stop but nothing happens.I have also complaint numerous times to 1909, every time I complain they send following acknowledge message: "Dear Customer, we have received your UCC related Complaint, you will shortly receive the SR Number." I have kept a few of these recent acknowledgements in my inbox. I still have acknowledges saved in my sms inbox send to me at following times : 2:28 PM, 11 Dec 2:51 PM, 11 Dec 5:59 PM, 11 Dec 2:48 PM, 12 Dec 6:35 PM, 12 Dec 7:42 PM, 12 Dec 1:41 PM, 13 Dec 5:43 PM, 13 Dec 2:39 PM, 15 Dec 2:42 PM, 15 Dec 9:53 PM, 15 Dec 2:56 PM, 16 Dec Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
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Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
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