[Resolved] Aircel — Activate Caller tune without my Permission. | |||
I am using aircel prepaid sim barring the no[protected]. Last 4 months onwards the service providers activating callertune to my no without my permission and deducting the amount ,after i gave complaint to the network they will back the amount after 2 weeks. In this month the amount is not added.Every time the process is repeated, this is disturbing my personal life and i am calling to the customer care executive he is not take the action seriously. Please take the proper action on the service provider. Friends dont use the Aircel Prepaid Sim. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 5 Comments | |||
Comments
Aircel — Activate Caller tune without my permission
Hi,I have a Aircel mobile no [protected]. Aircel people activate Caller tone without my permission and deduct balance from my mobile. Now they are not solving my problem.
I already register a complaint to them. Complain no1-[protected].
Aircel Sleeping Beauty
Please help me out in this matter.
Regards
Kishan
[protected]
Friend have some patience if they have committed they will definitely deliver it to you, these are official processes and can take some time.
Caller tune is an automated service and hence need user confirmation to be activated, it can happen when you respond to the promo calls or messages. It is suggested that you get your DND activated to block all these calls.
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Aircel — Subscription to dialertune without my permission
I'm Manish Gulati, a customer of prepaid account with Aircel mobile no. [protected].Few days back, i got a message from aircel stating that Dialertone service has been activated on my mobile no. and charged me Rs.30 for the same, without my permission. On complaint, the customer executive told me that the service has been activated by an approval to the call made to me by Aircel Customer care.
For a very kind information, DND service has been activated on my number since long, and Aircel can't give me a call regarding its promotional schemes.
However, due to my complaint on customer care, my dialertune was deactivated but the amount wasn't refunded back.
Today, once again, I have got the same message from Aircel that Dialertune service has been activated on ur mobile number and same fee of RS 30 has been charged to me against my will and the same reason is stated by the executive that the dialertune has been activated by a call.
This is totally irresistable.
My earlier complaint no. is [protected].
And Present Complaint no. is 66743289