[Resolved]  Aircel — stop of vas

Address:

Gorakhpur, Uttar Pradesh

Complaint Regarding Cricket Alert Service (Mo. [protected])
Dear Sir,

I am a small prepaid customer of Aircel having number [protected].
From past more than one week, I am facing issue regarding Aircel value added service known as cricket pack , I have called several times on Aircel customer complain desk regarding the deactivation of this cricket pack, but whenever I called there some time they told me that this pack can’t deactivated, by there end, I (customer) have to deactivate the service from its side and they had given me some tips to deactivate this service which are as follow:-
1- Call 155223 and deactivate the service by my end.

2- Send sms on 155223 with ‘UNSUB CRI’.

3- Send sms on 58000 with ‘UNSUB CRI’.

4- Send sms on 58000 with ‘UNSUB CRIC’.

5- Dial *234*551# and press call button for deactivating this service.

6-Dial 58000 to deactivate the service.

7- Dial 5800031 to deactivate this service.

I have tested, tried and fed up doing all these method through my mobile several times but this cricket service is not deactivated yet, even though I get confirmation sms from doing above method that my services are deactivated but Aircel keep on charging me on continuous basis either 3 Rs. per day or 1 Rs. on daily basis and my services are still the same.

Most of the time when I complaint on customer complain desk regarding this issue Aircel executive either provide me above methods or disconnect the call or put me on hold for some time and call automatically get disconnected.

Whenever I get irritated ask for the complain number most of the times I didn't get.

Please provide me a permanent solution for deactivating this service or will i port to another service provider because this is my ultimate and last try to find the solution.


will be waiting for your response .
--

Thanks & Regards

Brhma Nand Pandey-
Mo. No. [protected]
Mail id: [protected]@yahoo.in