[Resolved]  Aircel — Taken Money. No way to contact customer care

First of all a question..
What is the number to call and talk to the customer care executinve of aircel?

I tried 121, 1288, 198.. but cudn't get connected.

Thing is that I had Rs.29 in my balance and I activated a Rs.5 internet pack which "I used to activate". But unfortunately even after activating the offer, since I browsed, they have taken all the money. When I enquired through email, this is the reply I got
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Dear Mr. XXXindiantruthXXX,

Thank you for writing to Aircel.


This is in reference to your e-mail dated 04/3/2013 regarding balance deduction. We regret for the inconvenience caused to you. Please be informed that Rc 5 benefit will be only applicable in you recharge through voucher, hence you have recharged through USSD process benefit is not applicable, we regret to inform you that we are unable to post wavier for the same.



It is our privilege to have you as our valued customer

Thanking and assuring you of our best services.



Regards,

Customer service

Aircel

For any queries please contact us on 1288 Aircel Toll free Product IVR for information /activation/ deactivation of all services from your Aircel mobile and 198 (toll free) for any complaints, you can also email us at care.[protected]@aircel.co.in (Monday to Friday between 10:00am to 6:00pm).
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