[Resolved] Aircel Telecom — deduction of balance | |||
on 24 th may i recharged my number with 50 rs nd den the balance in my phone is approx 60 nd today i noticed my balance is deducted and now it is 20 i hardly make calls of 10 rs in these 3 dayz and to askabout my balance i called to customer care and the person their told me that there is only 5 paise deduction from ur account and he told me that there is no other deduction due to any services but they dont know where my balance has gone and now they are not giving me any accurate answer however they are talking like nonsense so plz help me i just want to ask where my balance has gone why they deduct it hope my problem will b solved in few dayz thnxxx ..... plz help me Was this information helpful? | |||
Aug 5, 2021 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
Dear Customer,
We regret the inconvenience caused to you. Please share with us your 10 digit Aircel number with an alternate contact number for us to be able to get in touch with you at [protected]@aircel.co.in.We shall get back to you with assistance on the same.
We assure you that we are committed towards resolving your concern.
Regards
Aircel Customer Service Team
We regret the inconvenience caused to you. Please share with us your 10 digit Aircel number with an alternate contact number for us to be able to get in touch with you at [protected]@aircel.co.in.We shall get back to you with assistance on the same.
We assure you that we are committed towards resolving your concern.
Regards
Aircel Customer Service Team
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Aircel Telecom — balance deduction and incorrect information
there was an automatic activation on my cell phone of service named aircel talkies and a balance was reduced of rs 20, i called the customer care and there was not a gud response from them,they held my line for about half an hour nd after they said that your balance will be refunded with 7 days and now they are that the company is not responsible for it and the service is deactivated, no senior person is willing to talk and they keep the phone on hold for about 15-20 mins,
there was also an call from the caller tunes service and the person from the customer care said no balance will be diducted accept for the charges of 30rs per month, he said hat change of another song will not be charged done in any manner, but it is also chargable,
aircel is providing a very bady service, they call a person about 15-20 times a day for activation for some crazy schemes,
it is not the thong of getting rs 20 back, but will these telecom companies will be taking our money when ever they want at there own choice,,
this kind of behaviour is not expected.
Indian telecom companies are taking it for stake and we he customers are going crazy...
this type of behaviour is not tolerable