[Resolved]  Aircel — Unwanted Subscription

Dear Customer,

We regret for the inconvenience caused. Kindly mail us your Aircel no for us to be able to assist you.We shall get back to you on the same shortly. You can also write to us at [protected]@aircel.co.in for any further clarifications.

We assure you that we are committed towards resolving your concern.

Regards
Aircel Customer Service Team

Hi
Aircel is cutting Rs.5 daily from my account for Store 1 subscription which I have not subscribed. It is pathetic to continue with this operator and the customer care is not reachable regarding this issue. I have lodged a complaint on the online portal of Aircel but issues is not resolved.

I have been subscribed to GLAM diva without my permission for two or three months now and my balance is cut every month because of that. Plus I cant make calls when I have less than Rs. 20 in my remaining balance. I am way beyond frustrated being conned like this. I want my money back and cut off all my unwanted subscription. Im thinking about changing my service provider and the only reason i have not done so is because I haven't changed my number for about 5 or so years but I definitely will if i keep getting unwanted subscriptions

Today i received message that i has subscribed to Non-Stop music and they took 30 rs, perhaps I didn't even subscribe for it when I contact 198 they said to dial 155223 to deactivate it and I followed it it got deactivated and what about my Rs.30 will it return??
also I received that you have been subscribed to MGR alert please recharge to continue enjoying the service, this service also I didn't even subscribe for it so I stopped recharging my phone because I don't want to lose my money..

Always this aircel network is deducting some money for some unwanted subscription without our knowledge and confirmation. They activated general jokes in my no and dedicated, worst customer service tried contacting more than 50times in a day but no use. What is purpose of having useless customer service.