[Resolved]  Aircel — worst network and poor customer care response

Address:Bangalore, Karnataka

hi thr,
i hav a worst network situation n i dont know wats the reason for it, n hence i called customer help line n the response i got was even more worst.... the problems i hav with my phone's network is
*no clarity in voice calls
*no in time delivery of messages
*no network strength
*network not consistance
*no internet access
*from 3 days i couldnt open google home page
*i have a activate monthly plan
*very poor customer interaction
*customer care executives will cut the call immediately if they cant handle
*i have even spoke with supervisor and even he did the same by escaping with some solution which is not useful
*i spent 3 day calling them n trying to get my problem solved but in which i failed
*i hav spoken with more than 20 customer care executive
*i have even mentioned that ill complaint to consumer court but they didnt seem to mind it


sorry if i have some silly points in there..... but this is how frustrated i'm... and this is the last hope that i had on my side...
i hope u guys will respond me as soon as possible.... plz kindly consider my case...


thanking you,
KARTHIK N
([protected]@gmail.com,[protected]@hotmail.com)
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Aug 6, 2021
Complaint marked as Resolved 
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Dear Customer,

We regret the inconvenience caused to you. Please share with us your 10 digit Aircel number with an alternate contact number for us to be able to get in touch with you at [protected]@aircel.co.in.We shall get back to you with assistance on the same.

We assure you that we are committed towards resolving your concern.
Regards
Aircel Customer Service Team

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