Aircel — deduction of money without request

Address:Bangalore, Karnataka

dear sir,i recieved a call from number[protected] on 16th april at05-16pm saying that they are from aircel requesting to activate POCKET INTERNET option for which i refused because their is no internet option in my mobile. but to my surprise when i saw balance on 17th 98rs had been deducted from my account. i called to customer care and gave the complaint on 17th for which they said it would be refunded by 19th and gave complaint no as1_[protected]. but now they are saying i only activated the service which is false. so i request you to take action on this as soon as possible.
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It is quite possible that you must have attended to any promotional calls or messages which has resulted in the activation of the pocket internet. Activate your DND service which will help you get rid of this problem in future.

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