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I had similar experience with items being stolen from baggage, I was on the AI126 flight from Chicago arriving at HYD on 30th June 2008. One stroller which was checked in never arrived and when we unpacked some of our luggage we found 2 new digital cameras missing these were expertly removed from the locked baggage leaving behind empty camera boxes. So far I have received no response from Air India. Of course this is the last time I have flown in the god dammed Air India.
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I had similar expirience with items being stolen from my baggage twice and both time it was the AI 126/127 flight. I checked in Columbus connecting to Air India in Chicago through American Airlines going to Hyderabad. I was already warned multiple times by other Indians to not put any kind of valuables and electronics in checkin baggage so I was careful with that. First trip I had mostly clothes, 4-5 tubes of tooth paste (colgate, crest ect), 2 10 pack soap bars, several pens in a seperate paper bag in the baggage, some other various items can't remeber now but nothing two expensive. When I reached Bombay I had a similar expirience where they siad my fight was cancelled and put me on for the next flight. I think my flight to Hyderabad then was 2 am but said it was like 1:30 am at the time and they told it already left and put me on the flight at 6am which we did not know till 4:30 am. But in that time we talked to quite a few passengers that were suppose to get on same flight as us to Hyderabad. It turns out the entire plane was full of passengers from the same AI flight I got on from Chicago who were supposedly had the same connecting flight to Hyderabad. How can a flight leave when it is a transit passenger flight and most of the passengers have not even arrived yet!! No problems in Hyderabad (collecting luggage didn't take too much time) but when I finally came home and opened my luggage I noticed both my soap packs were opened with half the soap bars missing from each packet, half the pens are missing, only 2 tooth paste tubes remaining, and various other items missing as the suiet case lost about 15 pounds and was suppose to look plump but looked deflated when it arrived. Second trips basically same items but this time I also had big Sam's Club Energizer AA battery value pack (48xAA). Same flight and connection and delay and this time one soap pack was opened and half stolen, again pens stolen, entire battery pack stolen, and various other items as the luggage looks deflated but not as bad as the first trip. In between these 2 trips I went to Hyderaba India through Emirates which directly goes to Hyderabad from Dubai and guess what nothing got stolen. I have A feeling it is mainly due to Air India luggage handlers and some accomplices also Air India related in Bombay.
Mr Mallikarjunarao, I am deeply sorry for ur loss of baggage & the mental torture that u had to undergo as a result of travelling with AirIndia. At a time, when we have to be proud of the country's national airline we are forced to hang our heads in shame. I have observed that most of the employees working with AirIndia including higher management staff have no conscience towards their work or how it wud affect the passengers. They do this with attitudes like, "Who is bothered?", "Nobody is going to question us?" etc etc. They are a complete rip-off worse than the underworld. They don't even realize that they are getting paid bcos of the taxes that every Indian pays & that they have to justify their jobs. I would say that we should demand for this shameful Govt organisation to be privatized so that it can be managed in a decent way.