Hi,
I am using the Airtel prepaid connection from past 5 years.
On Saturday, 13/6/2009 one person called me up and said that, i[censored] want to continue with the same connection, , you need to submit some documents like Address Proof and ID Proof for verification purpose. He also mentioned that, he will send a Person near my home/office premises on Monday.
But, nobody turned up. Even I tried to call the same number, it was not answerable and switched off sometimes.
On Wednesday, 17/06/09 by 2 PM, I recieved an SMS Saying outgoing will be barred. I immediately called up the Airtel Customer care(121) and mentioned the same. He said that, you nee to submit the documents at any near by Airtel Relationship Centre immediately. As my office is in Whitefioled, bangalore and there is no near by Airtel centre, he told, will extend the time till Saturday or at least tomorrow morning. But, immediately after I disconnect the call with them, all my Incoming as well as Outgoing calls were barred. Even I m unable to call Cust care also.
If the SMS Says outgoing will be barred then "Why Incoming is also barred". I had a meeting with US Client on the same day evening. I mailed them in the same day morning to conference me on the same number. But, all these made me not attend the meeting and many things happened in my office. And also the recorded voice message says " The Airtel Customer has barred the calls ", Is that right ? Did I do barring or did Airtel done it ?
Finally, on Friday I had all these discussion with the Airtel Relation ship centre in Banashankari 3rd Stage, Bangalore centre and I Submitted all my supporting documents also. And, they told within 48 hours your connection will get activated. It happened Sturday, sunday, monday, tuesday, still not done.
When called up Cust care from some other mobile they are saying Saturday and sunday are not working Days.
Will they do Activate my connction ??? Again
Regards,
Ravi N Rao
Aug 14, 2020
Complaint marked as Resolved
AirTel — stop wap service
dear sir,This is complaint to you, without my permision your company start wap service, on my mobile no[protected].i have alredy complin in customer care, and he told me he stop the service, but again my balance is deducted by this service, every day Rs.10. will be deducted . so i requested to you please stop this servie i have no need for it. so please kindly pay attaintion..