Airtel Complaints & Reviews

I am a postpaid customer of Airtel India having cell connection # +91 [protected]. I had requested for activation of International Roaming by sending sms AIR to 121on 23-10-08.
I again called on 30-10-08 at 1753 hrs to reconfirm activation of International roaming.
Now at Dubai when I switched on my cell phone, I reallised that my Internationa roaming facility has not been activated and I am left with no connection.
This is highly irregular and given me lot of problem.
Can Airtel India address my complaint imediately by starting International Roaming facility
Thanks
Hans Raj ahuja

Dear sir, I m the co-ordinator of bsl india company we have 10 cug connection under 249 plan my personal cell number is [protected] now i want detail bill of [protected] of october month please mail me as early as possible. thank you.

I have a Post pay account with Airtel for the past year. My bill is anywhere between 600 and 900 each month .My credit limit being 900.In Oct 2008 my bill was 965Rs as i had reached my credit limit my services were barred as i had reached my credit limit .I spoke to Mr Sachin Gandhi a CSA with Airtel who told me to make a payment of approx Rs 450 which is 50% of my credit limit so that the services will be unbarred .I made a payment of Rs 700 to be on the safer side .This was before my payment due date of 15th Nov.

I spoke to Ms Shraddha on the 31st Oct after making the payment who said that they could not activate the services as i had to make a payment of not less than 900 Rs which was my credit limit.She told me to make a payment of Rs 200 to get my services unbolcked. As per her request i made a payment of the said amount but to my horror the CSA whom i spoke to said that though Shraddha had promised the same ( the commitment was there on my account) he could not activate the services as i had to pay 65Rs for unblocking the services.
A company like Airtel could not keep a promise made and that too for a mere amount of Rs 65 .This was totally ridiculous.I have been a very good customer paying my bills on time and this is what i get . False promises, Different information from different agents.
To make matters worse one of the agents deactivated my 121 service i could call on 121 but i could not select the option for speaking to a CSA.
I am surprised and shocked at such a behaviour .Hence have decided to disconnect this line this month itself and for a some other trustworthy network.

Thanking You.
Sanjay Kadam
[protected]

i tried many times to contact customer care service center but didn't able to contact them, i have activated my airtel prepaid phone by 21st july 2008 and then i tried many times to contact them but every time i was getting response through voice mail that recharge your card even i have recharged the same three times.so i feel your voice mail service giving wrong instruction so could you please help me for the same.
my contact no is [protected]

waiting for your earliest response.

Thaks a lot in advance

Mori jashvant Sinh J.

sir
i top up my airtel mobile no.[protected] with Rs 350 from sbi ATM and i got only Rs 20 only and 365 days validity.but top up should not give validity and should add talk time only.
so plz address my complain as soon as possible.

thanks

Sir/Madam,

I am Shiva Jain(+91-[protected]) resident of A-41, Padmanabh Nagar Bhopal want to complaint for Airtel broadband customer service. The people are really very careless and I dont know how this company is getting business. I spoke to sales executive Akhil (+91-[protected]) and filled-up all the required forms and gave him Rs.400/- as initial charges, he further promised me to make the connection up within 3-4 days however no progress. I tried calling the customer care number[protected] with my form number 2204047 but they dont give any useful info. Whenever I wanted to talk to their seniors or managers to escalate the issue they dont forward the cal. I did speak to Shabnam at[protected] and Vijay at[protected] but they only commit the date to resolve the issue however the issue never resolved. Today 03/11/08 was the 4th time commited date when the issue was to get resolved but again no answer... I am fade up now and due to these irresponsible people, the name of the company is getting into soil.
Please help and get the issue resolved.
Thanks and Regards,
Shiva Jain

dear sir, our place is VENNANDUR, NEAR RASIPURAM, NAMAKKAL D.T PIN 637505, Last 10 days before our vennandur airtel tower was not working till upto date. lot of time i am given the complaint via custmer care but no responce. pl find out

my no is [protected] kindly inform me my puk no

Dear sir,
My name is Manohar kumar. i want GPRS-Mobile Office service on my no.[protected]
so, i called Airtel 24H Customer Executive on 121.
I give him the request and he said, it will happen in 24Hour. but its one month gone my request not completed yet. i called Airtel 121 again and again between the month. and till now it's not completed. i request again but that will not completed yet. what i do please help?

RESPECTED SIR, .NONVEG MSG IS COMING FRM UNKNOWN AIRTEL NUM ON MY SISTER'S CELL N TELLING FRNDSHIP WID ME..HE IS HARRASING ON HER CELL NUM..SO PLZ SIR GIVE ME DETAILS OF DIS AIRTEL NUM..SO I CAN STOP HIM.AIRTEL NUM WHICH I WANT DETAILS THE NUM IS.[protected]..PLZ SIR HELP ME N REPLY ME FAST

I have received the mms not my mobile from airtel to vist the site mms.airtelworld but i am unable to open the sms in the website. how to view the mms.

please reply to me.

Hi,

I have been recharged my cell no [protected] from one of your agent for Rs 60 twice on 29th October 2008 but i got recharge of Rs. 60 only once and for another (balance) Rs. 60 it is pending till today.

Pls have a look at this ASAP

Regards,
Vinay

We have always paid our bills in time.Recently, a month back they applied a rule of credit limit of Rs 1000.We had asked cr lt of Rs 1000 many months back but it was not applied & for many months we have been paying bills much beyond Rs 1000/=Suddenly just at the time of DIWALI, AIRTEL had cut our connection saying bill is beyond Rs 1000/=though our due date was still many days away.
Our bill payment is thro' ECS, the amount has been recovered from my a/c at ICICI, BOIVALI BR. Till this moment connection is not restored.AIRTEL should be PENALISED for this.Also they asking me to submit IT RETURNS to increase the cr lt. Please help us.

Dear Sir/Madam



1) I am using Airtel Service for last 9 months in Delhi.



2) 3 Months back i got a call from Airtel saying that if i use ebill facility, i will get special discount on Airtel. Accordingly I enrolled for ebill.



3) But since then my none of the ebills have reached in time, and all the ebills come to me after payment due date is over and after making tons of calls to airtel.



4) Added to that, Airtel includes late payment charges in the bill, for which they are responsible for not sending the bills in due time.



5) When i speak to airtel customer care for this, they keep on hold and after that they diconnect the call. The only reason they give is that this happens due to Technical Fault.



6) When i asked what is the technical fault, they are not able to speak out.



7) This months bills has also not come to me inspite of making several calls, and this month also i will be subjected to pay late payment charges, without any fault of mine.



I want to lodge a complaint against this, since this is more than harassment and is an act of cheating to the customer.


Seeking your advise on the above.



With Regards

Amit Kumar Pandey

[protected]

IL&FS CDI LTD.

2nd Floor, Niryat Bhawan,

Rao Tula Ram Marg,

Opp. Army Hospital (Research & Referral),

New Delhi: 110057

To,
Airtel Executive

Respected sir,

one of the unknown no is disturbing me very much im getting contineous calls from dis no. this creates problem for me with my family members (father & mother). Even if im in my office also im getting calls im not able to find who is dis person.
this is the no- [protected]. pls take it as my humblel request pls mail me the this no details i think this is hyderabad no pls provide me de details 2 my mail id [protected]@yahho.co.in

Thanks,
Sandya