Airtel Digital TV — Complaint against Airtel
We had installed Airtel Digital TV on 30/05/2009. After a week the screen started showing that this card is not valid. By contacting Airtel Call centre they told that Rs.100 is balance from our side. After recharging Rs.100 it was activated. After a week again i.e. 15/06/2009 again the TV screen showed that this ID card is not valid. We again called centre again they informed that we have subscribed for ESPN package and Rs.60 is pending in our account. While we had not sent any SMS for subscription. The fact is that airtel has deactivated free to air channels also. Is airtel collecting Rs.50-100 every week with the customers who had subscribed for free to air channels for one year on some pretext or other?
Why are ads given for fee-to-air channels subscriptions for one year? Can I get justice from airtel? Every time we contact airtel customer service they say "You pay this amount this time and next time it will not happen? Is this the way adopted by airtel to humiliate genuine customers and harrass them by charging them exhorbitantly evey week?
Airtel Digital TV ID No.3000866458
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