[Resolved] Airtel Digital TV — Installation | |
I have given request for reinstallation of Airtel digital TV at my new address in Bangalore. Each time I give a complaint a new complaint no is generated. Customer Code: [protected] Complaint Codes: 1144724,1155758 Moreover after every call I am given a new appointment date & time . For the last three days( 2nd October to 4th October) I have been given atleast 10 different time slots. Neither is my request processed nor am i getting contact details of any authorised Airtel Service Engineer. This is simply harrassment by Airtel. ( Pl note that all payments regarding this connection IN ADVANCE has been made to AIRTEL). Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
6 Comments | |
Comments
Hi,
I have the airtel digital tv activation kit and have requested for the istallation for the same on 7th september 2010. The installation date was finalised to september 11,2010 between 9-10 am. No body from airtel turned up at the time provided and when i called them they said that we will send somebody by 2'o clock . I again waited till 2 but no body turned up and when i called airtel customer care they said that the installation guy will come on sunday i.e 12th september.
This is the first time i am using airtel digital tv and had so much problems for the installation . Will someone tell me if this is the usual scenario with airtel where the customer has to under go such harrassments . If this is the case then I shouldback off from using the digital TV.
Please advice
I have the airtel digital tv activation kit and have requested for the istallation for the same on 7th september 2010. The installation date was finalised to september 11,2010 between 9-10 am. No body from airtel turned up at the time provided and when i called them they said that we will send somebody by 2'o clock . I again waited till 2 but no body turned up and when i called airtel customer care they said that the installation guy will come on sunday i.e 12th september.
This is the first time i am using airtel digital tv and had so much problems for the installation . Will someone tell me if this is the usual scenario with airtel where the customer has to under go such harrassments . If this is the case then I shouldback off from using the digital TV.
Please advice
am poplin chandra das mohanbari dist. Dibrugarrh AAI Colony .I have purchased Airtel Digital TV, My ID NO> is [protected] 0n 17 August 2010 On that person came to install the same . He two hours Approx. to install the antennae. but he didnot knowhow to drill the wall and what put in the hole so that it may fix and he fix the antennae in a bamboo. AS he couldnot do the same he told me that he will come next day to fix the same When air blow, the signal strength vanish and I have to adjust again and again.. But he never come to fix the antennea. when contact to customer care service they gave me some complain number but no result has been found. it means customer careservice doesnot bother about the problem of customer. After that I have contacted to the dealer he told me he will send me one person to fix the same from 02.10.2010 to o8.10 2010 he never send any person person to fix the same .
therfore i wolud like to lodge this complian against the airtel digital tv so that i may get proper result punish the inefficient person you have appointed.
therfore i wolud like to lodge this complian against the airtel digital tv so that i may get proper result punish the inefficient person you have appointed.
Dear sir
My complain is related of Airtel Digital TV. i am already inform date of 12.11.2010 that i m changed of my house a new address and i want to install of airtel dth a new address. but company is not provide any installation engineer a right time. and my dth is off from 12.11.2010 and balance is continue cut from 12.11.2010. so i want refund my balance of DTH.
so please i want help in this complain.
vikas kumar
Mob. No.-[protected]
Airtel dth id-[protected]
My complain is related of Airtel Digital TV. i am already inform date of 12.11.2010 that i m changed of my house a new address and i want to install of airtel dth a new address. but company is not provide any installation engineer a right time. and my dth is off from 12.11.2010 and balance is continue cut from 12.11.2010. so i want refund my balance of DTH.
so please i want help in this complain.
vikas kumar
Mob. No.-[protected]
Airtel dth id-[protected]
I Vishnu Dutt belong from mawana khurd and my customer id is - [protected] & registered mobile No.
[protected] i have complaint the customer care for the dish damage so issue me new dish (Bord cast) which is charges i am paid
But my complaint is not solved yet 31/03/2011. He give me time for 31/03/2011 till date.
Kindly please resolved my problem.
Thanking You
My Reg. Mob. No. - [protected]
My per. Mob. No. - [protected]
[protected] i have complaint the customer care for the dish damage so issue me new dish (Bord cast) which is charges i am paid
But my complaint is not solved yet 31/03/2011. He give me time for 31/03/2011 till date.
Kindly please resolved my problem.
Thanking You
My Reg. Mob. No. - [protected]
My per. Mob. No. - [protected]
i hv relocated from BARODA to DELHI
& want my airtel digital t.v to be relocated...but even aftr 15 days & more than 20 calls to customer care it doesn't i even talk to their technical heads ...but all in vain...
even more they eating up my money rs 10 per day...
& once it finished the calls for more else complaint couldn't be forwarded...
i am so frustrated with airtel sevice ...that i alresdy throw up their sim card & looking for KABADIWALA to sell the dish ...
& want my airtel digital t.v to be relocated...but even aftr 15 days & more than 20 calls to customer care it doesn't i even talk to their technical heads ...but all in vain...
even more they eating up my money rs 10 per day...
& once it finished the calls for more else complaint couldn't be forwarded...
i am so frustrated with airtel sevice ...that i alresdy throw up their sim card & looking for KABADIWALA to sell the dish ...
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My installation was supposed to be on 20th of oct. But Airtel didn't give me any call on my cell.They themselves kept on 23rd oct.They don't have any regrets about their service.