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Airtel Complaints & Reviews

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Updated: Jul 7, 2026

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I have a weekly subscription for yahoo zone in airtel live. It charges me Rs. 10/- only (rupees ten only) per week. Other than this , I was never charged by airtel for using yahoo zone , but since 07/10/2009 I have been charged on using the same service . Despite calling customer care , there was no hearing to my problem .Besides this, the customer care executive literally knows nothing about airtel and its services .

Aug 14, 2020

Complaint marked as Resolved

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R

Robin Kandwal

Dear Customer,

This is to inform you that your concern has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. We are restricted by the absence of your contact details. Please write to us at [protected]@airtel.in with your contact details (address and landline or mobile phone number).

We assure you that we are committed to resolve the issue to your satisfaction.

Regards,
Robin k

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Hi,

I have airtel prepid connection and has opted for booster Rs.245/- for 3 months(Till 09 Dec 2009). The problem is airtel is beduting Rs. 1 for all the calls I make to airtel (As per booster 10 paise) or other mobiles(As per booster 50 paise). Its been happeing from yestersay and i have lost almost Rs. 50 due to this. I called customer care yesterday and nothing happend and went in wain. Could you please check into this and reply at the earliest.

Aug 14, 2020

Complaint marked as Resolved

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R

R.Janarthanan

from Chennai, Tamil Nadu

Hi,
I am using Airtel network for past 3 years.I prefer to put Booster Pack for Rs.245.But, those recharge is not accepting for me. So please do the needful for me.My mobile number is [protected]
Thanks& Regards,
R.Janarthanan.

P

prawesh.kingmaker

from Shillong, Meghalaya

Jan 17, 2011

WRONG INFORMATION BY AIRTEL CUSTOMER-CARE : CUSTOMER SUFFERS

I talked to Airtel c.c (customer care) on 26th dec 2010 regarding the information of message pack and the information received to me by them was “make a recharge of Rs.11 and get 100 local + national outgoing sms daily with a deduction of Re1 for the 1st outgoing sms daily and the validity is of 30days. I made the recharge of Rs.11 on the same day.
On 9thJan 2011 I made a recharge of Rs.130 of F.T.T. with 15 days validity and the remaining balance on 12th Jan 2011 at around 6:30pm was Rs.70+ . The entire amount of Rs.70+ was deducted on the same day at 7:00pm, when talked to Airtel c.c the reason I got was my validity of sms pack has expired and because of the failure of system the balance was not deducted at the time of messaging
So entire amount deducted collectively. When told to c.c that it’s the fault of your department who gave me the wrong information and if my balance would be deducted at the time of messaging I would hav recharged the message pack again as I ever do. At this my call was disconnected saying that we don’t have the answer so we transfer your call to our senior executive. Same thing happened for the next 4 times the same day. When talked with c.c. 6th time a request was registered reference no. CBDCC [protected]. And was told will get a call back from c.c on 14th Jan2011.
No call back from c.c on 14th & 15th Jan so I called 198 Airtel complain department and again my call was disconnected saying your call is being transferred to our senior executive. I made the 2nd call directing asking for the senior executive and talked to Mr.Aakask who introduced himself as senior supervisor in Airtel, he listen the entire case and concluded that it was a mistake from their side but he could not return my deducted balance and added if I want to get my balance then call to Mr.Manjeet of Airtel nodal office on [protected] or log on to nodaloffice.[protected]@airtel.in
On 17th Jan2011 at 11:00am I made my 1st call on the above no. and talked to Mr.Abhishek and got a response can’t help you now as our system is down so please make a call after 3-4hrs. I made the 2nd call on the same no. at 2:00pm and got the same response from Mr.Abhishek. I made the 3rd call at 5:30pm and this time Mr.Ankit gave the same response to me.
I have been a loyal customer of Airtel for last 5 years, 4 ½ years in pune and using Airtel in Meerut almost for last 6months but what the service am I getting of my loyality could be seen here. All such thing show Airtel has not only changed his logo but also the way to serve his customer for which it was known.

Regards,
PRAWESH KUMAR THAKUR
MOBILE NO. [protected]

S

Sharmada Praveen

Jun 13, 2011

i have recharged my airtel no is [protected] booster pack for 10p 3 months for Rs.195/-
but is was wrongly recharged for Rs.197/- ( this one month 30 min free only for Gulf)
kindly transfer my booster or topup to my balance. pl do the needful. thank u
(Rs.197/- recharge trans ID[protected] dated 11/06/2011 at 11.50 A.M.

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On 31.08.09, I buy a new Postpaid connection from Amrit aircon, ( AIRTEL OUTLET ), Dilshad colony, Delhi ( Vipin Gupta ).

On 28.09.09 my phone is being disconnected due to Address Proof. I submitted Address proof on 28.09.09 at Amrit Aircon.

On 29.09.09 my phone start working OK.

BUT Again on 06.10.09, my phone is being discconted due the same problem. I went to Amrit and ask for the same, they told me that they misplace the address proof. ( THIS IS VERY RIDICULAOS AND CARELESS WORKING )

I'll again Give my Address proof to amrit aircon on 06.10.09. NOW they are not able to send the mail because they are not trained they do not SCAN the paper properly.

Please feel the urgency of the matter as I could not work without my phone.
Please any body can help me out.

These Amrit Aircon People are not very good to face they very unskill person. My suggestion is that pl. give training for customer dealing and use of equipment.

Sachin sharma
[protected]

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Hi,

I have called up the Airtel Broadband toll free[protected] last to last sunday to book a new connection. The person who answered the call, somehow managed to speak english after putting me on hold for like 10 mins on and off, clarifying with his colleagues and finally gave a request no. The representative then assured me that the connection would be provided at your residence within 4 working days.

I didnt hear from anyone till Friday and hence called up again to enquire about the status; i was told that there is no network connectivity in my area and hence a connection is not possible. when I told them that the DP for Airtel in this area resides in my house and so far only 2 connections has been provided, he changed the topic saying that its pending for field executives to come. Finally a so called Mr.Deepak from Airtel comes home and says, since I dont require a modem, wi-fi router and the cabling also is done, I need to pay only Rs.1000 (god only knows how much other wise it would have been). If I can provide my BSNL bill original copy, then they can provide a Rs.500 discount. Since there was no other go, i sacrificed my original bill valued at Rs.1100 to Airtel guys (re-imbursable from work) and issued a cheque as well for remaining amount.

This guy also assured me that since Sat/Sun they dont work (wat customer service) the connection will be provided by Monday for sure. I like an took a leave and was waiting for these divine people to come. By 6, I called up and asked for status and this guy says tomorrow somebody may come. I told him to cancel my connection and return my money back. Today I see the cheque being cleared from my account and Deepak the executive switching off his cell as well.

GREAT CUSTOMER SERVICE!! GREAT DUPING!! GREAT CONING!! THATS AIRTEL :-)

A new caption line for Bharti Airtel...

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S

sanjayswami

from Mumbai, Maharashtra

May 20, 2011

Airtel Broadband — Since 10 day there is no response

Hi Customer Care,

Still there is response and when I called up to customer care they informed me ..call is closed â€¦I am making call now and then and call was closed .

Really this highly unprofessional approach of your peopleâ€¦ . seriously I donâ€™t how Airtel is running â€¦

Please disconnect the connection â€¦ This is my advice for you please it is good if you close your services.

Hi Customer Care,

This is my trail mail .. just now (17th of May 2011 Time 8:00 PM) again I called up to customer care and I got very surprising answer from the executive , he said that â€œwe know you are calling us on daily basis and we are updating here nothing â€œ and when I asked him provide me any Email ID , he gave me one contact number â€¦â€¦ that was really surprising , I called up on same number ( # [protected] Mr. Muhammad ) and Mr.Muhammad said I left the Job form Airtel .

Now please can someone thing not for me at least for other valuable customers.

Thanks

Gaurav D.

Hi Customer Care,

This is Gaurav D, holding a Broadband connection from Airtel #[protected] .I am not able to browse internet and for the same I have logged a compliant on 13th of May ( Ref#[protected] in afternoon but till now call is unattained even I have not received any call from Airtel. I have called up so many times to customer and they have one single line answer â€œ Sorry Sir , will escalate the same â€œ but I donâ€™t know where they have escalate , as still after 5 dayâ€™s problem is not resolved .Most difficult part is whenever I call to customer , I have to explain issue with different people and all are have one line answer â€œ Sorry Sir , will escalate the same â€œ.

First time I call up on 13th may , they said will resolve the issue within 4 hours and we waited till 14th May (More than 30 hours ) evening but there was no response from anyone , then again called up on 14th may 2011 and they said tomorrow morning will someone attend your call but nobody turn up â€¦â€¦then again I called up and I have asked them can you please connect to your manager .. for that I was on hold for more than 25 minutes and result was , we will raise this issue sir and tomorrow morning by 11 AM someone will attended the same â€¦.

Now I have no word to say as Airtel is brand name and support you can see.. one more thing I am living in heart of the Bangalore .. so I think there is no problem for communication also

Would somebody from Airtel, please save me from this mental suffering because of the unethical practice and an highly unprofessional approach of your people?????

Kindly let me know

S

sanjayswami

from Mumbai, Maharashtra

May 24, 2011

Ok... How many month you will take to resolve this issue one more thing, when called to customer care they i formed me your call has been closed ...

i said that is very good

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I was user of PREPAID connection,Cosequent upon explaining me for your POSTPAID Plan by your Airtel services/outlets-Maninagar(Mobile no.[protected],[protected]), I was Tempted to convert my existing Prepaid into Postpaid Plan-GOG99 & was also willing to take two/three more connections also.My activation from Prepaid to Postpaid was affected on 18/08/2009.
I am user of SMS facility more & I had been told that your sms -balance in existing Prepaid will be continued alongwith your Main Balance in your New Plan.,Not only that you will be able to have SmsPack of Rs.102 in New Plan. On this information I entered in PostPaid Plan.
But on receipt of First Bill & Inq. with customer-care:::
(1) I came to know that No Sms balance Transferred to me.Nearly Rs.2021/- sms balace has been forfieted.&Rs.74/- charges made for sms in the bill.,which I was under impression that it is being done from my sms balance.
(2) No sms pack is avilable in the plan.
(3)My Main bslsnce was nearly Rs. 39/- also disappeared.
(4)My HelloTune discontinued, which was subscribed/paid by me for 6 Months in advance.
It is very painful to inform you that I am very much dissatisfied with wrong ionformation provided to me for the sake of getting New connection Benefit..I have been deprived of all the FOUR Items described as above.
Pl. get me recover all the Losses made to me URGRNTLY.Viz. my main balance/sms balance/hello tune.. and Convert Back me into Prepaid Plan without paying further more anything.
On receipt of your reply I am just paying my all Dues under postpaid plan.
Hope You will not give chance to remind me.
Anticipating your Quick Action to resolve my Comlpaint.

Yours faithfully,

B.K.DARJI
[protected]

Aug 14, 2020

Complaint marked as Resolved

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Hi,

I have registered for a new airtel digital TV connection . The customer care executive told me that the engineer will call 30 min before and come on sunday 5.00 pm. But since i didnt receive any call from airtel, i called again on 5th oct 09 and they registered a complaint ( no. 1168511 ) and the maximum resolution time given was 7th oct 09. But till now i didnt receive any call from airtel related to this ( no engineer calls/ no customer support calls) . I called customer care several times today and spend lot of time to explain to customer care executives, but before completing calls , most of the calls got terminated and nobody called back. One couple of calls which were successful, they told me to wait and when i asked about time frame, they said they cannot say that. When i asked about why this is not done, they said they dont know, it will be done, but cannot say time frame.

I am a customer of airtel for mobile, broadband personally and purchased two leased line for my company. The support used to be good for those devisions. But with digital TV i feel the customer support team's response / handline is very very bad.

Dunno where to excalate this since they are saying there is no escalation available further.

Joshy

Aug 14, 2020

Complaint marked as Resolved

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One of Worst hit Customer :-(

I had 4 Postpaid connections on my name and I had an internet connection. All from Airtel.
Now that I had shift from the current residence to other.

Before shifing, I had requested Airtel to shift my Broadband to the new address. Customer Care executive commited 3 working for the entire process. After 3 days, when I called up to know the status, they told me that it would confirmed in 2 days time.

After 2 days, they told me that it is not feasible for 1 week. I told them, I can wait for 1 more week.
Finally after 3 days, They called me and told that it is not feasible. In total, I had to wait nearly 10 days to get to know that I wont get a Broadband connectivity.

If that is not feasible, why did the Customer Care commited for shifting within 3 working days. This is my 1st complaint.

Now my second complaint is on the process followed by them.

I wanted to change the billing address for 4 post paid connections I have in my name. When I called the customer care, they confirmed me that a HR letter from my employer would do.

When i visited the nearest airtel showroom to change the address with a letter from my HR in my company letter pad, They told me to get a GOVT authorised Address proof.
They are not willing to accept a recognised company's letter.

The truth is that, when i took these connections, I gave a HR Letter, ID Proof. They sweetly accepted it. When they can accept it while taking a new connection, whey can't they do the same for address change.

This is completely ridiculous and there is no point in following such a process. I wanted to register a complaint against them as i had undergone mental tension due to this.

1 final thing i would say.............AIRTEL IS GOING FROM GOOD TO BAD.WORSE TO WORSER AND AM AFRAID, SOON IT WILL BE THE WORST ONE.

- An Airtel Customer

Aug 14, 2020

Complaint marked as Resolved

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Airtel Broadband connection

I had called airtel broadband customer care and requested for a broadband connection in the flat to which i am shifting in Bellandur - Req No. TBLR 0035236.
An executive called Shankar called me and informed me of the required docs. Right from here our problems started with them. He said he would call me and come and inspect the house and confirm if they can give connection and collect docs. But he never would call. On repeated calling he inspected the house on 26th Sept and confirmed that they can give connection. On 26th Sept he came and collected the docs from me for the connection. I would call him everyday atleast 10 times for update and he always would promise "It will be done today or tommorow i will call back and inform" but no call from him. I escalated the matter to his boss Om Karish, but even he turned out to be equally irresponsible and same thing repeats promise callbacks but no calls and no connection.

On 3rd Oct I was pretty irated and when my husband called him he says they cant give us a connection as the distribution point is overloaded. I asked him to return my Rs2397/- so that I can get the connection from someone else and also informed him that though he cant give me the connection i will escalate this matter to higher authorities and even in papers. He then replies that he will try again and get back to us by tuesday (6th OCt). I got no update from him. I called Customer care and raised a complaint against Shankar and Om Karish. Complaint number[protected]. Also the customer care exec informed me that the connection was sactioned to me on 30 sept itself and the request which i had raised was also closed. Hence I should have had got the connection on 30th sept itself or max on 1st Oct. I got a message on my ohone that someone will get back to me by 7th oct regarding this. No one from cust care got back, instead Om Karish got back to us and tells us i will come and give the connection on Saturday( Oct). My husband asked why so long and he just replies "It is like that only. I cant give you before that".

I feels like we are dealing with some govt office. We had a BSNL connection in our old house. We opted Airtel because BSNL will take more time to give connectiona dn I was in a urgency. I work from home and Internet is the first thing i reuire before shifting. Now because of all these I cant even shift to the new house and I have to pay rent in bith places. I have incurred a loss of Rs15000/-. I am repeatedly calling Airtel customer care but no one calls back. Only promises that i will get connection today or tommorow.

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H

Hazard

I can feel your pain... dear. But I am thanking my luck that I didnt get the call from Airtel Executive.

My Story goes like...

I have called Airtel for a broadband connection a month back and was informed that a representative will get back to me. Some one from airtel called me up within 48 hours and asked me about the location. I had given all the information whatever he needed. And that was it... they do not have the courtesy to call back a customer to inform him if it is available or not...

Guess what... I tried second time... the whole process mentioned above were repeated... I must agree they have a proper process in place to deal with the customer...

You are right... I tried third time... because I am someone who does not lose hope so easily... and then, , , ... History repeats itself...

There is a saying "The one who does not remember history is bound to live through it again" ...

However, I am very pleased that I did not get the connection... May be I would have gone through the same pain...

H

Humera Khanum

Update on the issue is that I again called customer care and a lady informed in will get connection by 3:30p.m when i didnt get a call by 4:30 i called again and the guy informed that OmKarish and his team have updated that connection cant be given to us till saturday due to "Technical reasons". Now I wonder if there is any good muhurat on Sturday or what and if they have "Technical difficulties" then how are they sure that it will be resolved by Saturday. This time the guy who spoke was very courteous and really understood my pain and passed the call to his supervisor( this rarely happens at the call center). The call center manager said he will personally follow up and see that it is resolved soon.. I wonder how soon..
Also during this call I was informed that they cant do anything against Om Karish as he is the sales incharge of that area.. So i suppose the customers complaints against him are of no use coz the customer is at his mercy now..
If they truely have any technical difficulties they should have checked it before taking my money and why make false promises?? who will compensate my loss now??

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Sir

I have paid airtel postpaid mobile bill ([protected]) of Rs.290/- in two times through APONLINE via
SBI e-transfer on 03rd October 2009.

2. The customer care executive told me that it was not credited into the account of AIRTEL
But the amount of Rs.290/- + Rs.290/- have been debited from my bank account

3. I hereby attached my bank transaction in PDF format

Request solve this issue at the earliest

regards
ALMBV Narayana

Aug 14, 2020

Complaint marked as Resolved

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For personalreason i wantto disconnect my service.my mb nos [protected] as soon as possible

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D

d.karthick

from Bengaluru, Karnataka

i will surrender 3 post paid CUG connection what are the document submitted for this.
kindly inform to me.

by
karthick

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I took a new airtel broadband connection, with a download limit of 4GB on my account. After getting the connection, I was informed by the customer care that I can monitor my download usage by registering online. While I registered online, I couldn't see my usage. When I called up the customer care they informed me that this facility is available only after the first bill is generated. On questioning that how will I know whether I have crossed my 4GB download limit they informed me that I will get an SMS alert on crossing my limit. Since I neither got an SMS alert nor was I able to see the usage online, I continued using my internet assuming it hasn't crossed the 4GB limit. However, the first bill I received claims my usage at 6GB.

I registered a complaint for the same, and even after 20 days they issue is not resolved. Now Airtel says that I will have to pay (enen though one of the escalation managers I spoke confessed that it is a mistake on their side), since they do not have a process for bill waiver. If there is no way for the customer to know whether he has crossed his download limit then how can they charge the customer for crossing the limit. I am certainly not willing to pay for lack process in Airtel for bill waiver when it is clearly due to mistake/miscommunication from their side. However, at the same time I am afraid that I will lose the connection since I am not willing to pay for the overcharged amount.

Aug 14, 2020

Complaint marked as Resolved

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I have been using airtel prepaid service with no. [protected]. Recently an amount of rs 10 was deducted twice saying it was for love tips subscription (which i had not subscribed). Compalining to it, they refunded back only 10 rs/- I wouldn't have mind it it was end to it.. Now they have again deducted rs 15/- saying I have chosen comedy junction.I never subscribe anything on my mobile. Talking to friends, also reading the forum here, I have found that, lately there has been a plenty of cases o[censored]nwanted deductions from airtel, with no/partial refund that too only if complained. .
I request the competent authorities to look into the matter, and see if this is some kind of scam from the side of airtel. (Once may be a mistake, but twice is a cheating.)

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P

parthipan

from Pune, Maharashtra

I have been using Airtel prepaid service with no.[protected].Recently an amount of rs 10 was deducted saying it was for friendz chating(which i had not subscribed). i will give evidence. Because balance deducted at the date and time of[protected] at 1.15pm-3.15pm only. I did't touch my mobile at that perticular time. I'm working in Defence contract basis. They won't allow mobile inside.That one all are known. What network Airtel i don't know?I keep on calling customer care that also not yet connect. Now a days so many network available with cheap call rate. Why they doing like that?

R

Robin Kandwal

Dear Customer,

This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologies for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

Regards,

Robin K

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Hi,

You all must be aware of NDNC policy launched by TRAI for benefit of mobile customers. But this policy is not being followed by the telecom operator. To brief you about this, if a person registers to this service then he/she should not recieve any promotional calls from telemarketers. I got my number ([protected]) registered to this service in April 09, but even now I recieve hell lot of messages and calls.I have talked to Airtel Nodal Officers, Appellate officers and GM multiple times but to no luck. I even raised this issue in the public grievance portal of indian government but even they could not solve it. Then I emailed TRAI multiple times but to no luck.

Airtel is not warning telemarketers and not taking any action against those telemarketers who do not check NDNC registry for sending promotional msgs or calls.

Aug 14, 2020

Complaint marked as Resolved

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K

krishware

from Pune, Maharashtra

I have registered for DND on date 19th January 2009. Since last few weeks, I am receiving SMS from AK-Promo to offer diffrent Prepaid scheeme. I am tired of receiving these SMS and called Airtel Customer Support 3 or 4 times but they ar not taking any step?
Can I lodge a FIR for this? I want them to be under legal action as they are forcing me to waste my time by checkng these SMSs.

M

msalkade

from Mumbai, Maharashtra

Jan 28, 2011

Airtel — Promotional Calls Even After activating DND

I am using Airtel connection since last 3-4 years. My cell number is [protected]. I have activated DND 3 years back itself. Still I keep on receieving promotional calls from either HDFC Bank offering personal loan or some services and I am getting embrassed as these calls are being done during the day when I am in meeting or doing some office work. Today I received a call from number [protected].
I do not understand who share our numbers or from where our numbers are taken.

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gud morning sir,
i want to say that in my number a weekly subscription is started and i want to unsubsribe that service but i cant able to do it due to which i have been charged 5 rs daily.so sir please unsubscribe that servive i will be very delightful
My phone no is [protected].i also want to tell you that the subscription is from gclub.in site.so sir please do this for me as early as possible

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R

Robin Kandwal

Dear Customer,

This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologies for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

Regards,

Robin K

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the service of ` bollywppd fusion is to be deactivared`......

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R

Robin Kandwal

Dear Customer,

This is to inform you that your concern has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. We are restricted by the absence of your contact details. Please write to us at [protected]@airtel.in with your contact details (address and landline or mobile phone number).

We assure you that we are committed to resolve the issue to your satisfaction.

Regards,
Robin k

T

toose

from Chennai, Tamil Nadu

Jul 21, 2014

For the past four weeks I have
been charged multiple times for downloading of games, themes and wallpapers
from Airtel Live, when in fact I have neither attempted to download anything
from Airtel Live nor have I recieved any of the services for which I have
been charged.Every notification I have recieved has caused fifteen to ninety
nine rupees to be cut from my prepaid balance.During each 'incident' I have
recieved four or five such notifications 'thanking' me for downloading of
Airtel Live services which I have neither asked for nor recieved.A whopping
Rs.200/- have been cut during a single day.The amount would probably have
been more, except there was nothing left in my balance to cut.In all I have
lost upto Rs2000 in prepaid charges.Complaints made to customer care have
been fruitless and their so-called 'customer sales executives' have been
unhelpful.
my phone no.[protected], pl attend to i t, this is ver urgent, your attentions is required,

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WE HAVE A SITE OFFICE AT 105 RACE COURSE ROAD, TWO OTHER AGENCIES HAVE AIRTEL LINES ALREADY THERE AND ANOTHER THIRD LINE IS ABOUT 30 METERS AWAY ONLY ADDITIONAL WIRE IS REQUIRED TO CONNECT FOR OUR NEW LINE.AIRTEL SALES PEOPLE CAME Mr.BASHA[protected]/ [protected]. GOT ALL DOCUMENTS AND ADVANCE OF Rs.1000 AND TOLD US LINE WILL BE WORKING IN TWO TO THREE DAYS TIME.I WAITED FOR ONE WEEK WITH NO PROGRESS.I WAS TOLD TO CONTACT Mr.GOPAL [protected]. THAT LINE WAS 200 METERS AWAY AND SANCTION IS REQUIRED FOR THE SAME FOR HEAD OFFICE WHICH WILL TAKE TWO TO THREE MORE DAYS.I TOLD THEM IT IS NOT TRUE ONLY THIRY METERS OF WIRE IS REQUIRED .PLEASE COME TO SITE AND CHECK THE SAME NOBODY HAS COME TILL DATE AND EVEN TODAY IT IS THE SAME CASE THEY TOLD ME TODAY TO CALL BACK IN TEN MINUTES. HALF AN LATER THEIR MOBILE IS SWITCHED OFF.I HAD APPLIED FOR THIS LINE FOR MY OFFICE AND SENT THE BILL TO HEAD OFFICE.SO NOW I HAVE TO COLLECT IT BACK AND GO TO AIRTEL OFFICE FOR THE SAME COMPLAINTS TO BE LOGDED OFFICIALLY. MAYBE THESE PERSONS ARE ROLLING THE MONEY. GOD KNOWS HOW MANY POEPLE LIKE ME ARE SUFFERING.

THE SAME IS CASE FOR TATA INDICOM I CALLED THEIR SALES MAN TOLD THAT YOU CAN EASILY CONNECT MY NEW LINE SINCE TATA GROUP OFFICE IS ALREADY THERE AND THEY HAVE INDICOM LINE.TILL NOW NOBODY FROM THEIR END HAVE COME

I HAD GOT A VERY BAD EXPERIENCE WITH VODAFONE ALSO IN MUMBAI I LOST 1000/- THERE ALSO FOR CONVERTING FROM PREPAID TO POST PAID. TILL DATE IT IS PENDING EVEN AFTER ONE YEAR.

ALL PROFF WILL BE ATTACHED IN A LATER DATE. VINOD
[protected] 105, RACE COURSE ROAD COIMBATORE 18

Aug 14, 2020

Complaint marked as Resolved

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V

Vikram Singh

Airtel — No connection till date

A executive from Aitel company his name Raj soni came to my factory to get the form filled up for broad band connection on the 18/08 /07 and took the cheque also but till today no connection has been put soo far and he says that company has a policy to put not less than 4 connection no action taken till date
reciept no 162624
SEf 071352

R

rakeshsharma

from Jaisalmer, Rajasthan

I myself Mr. Rakesh Sharma is using the Airtel Prepaid No: [protected], So pls forward me the details of my incoming calls from 20 sep 09 To 24sept 09 most urgently.

Thks & Rgds.

Rakesh Sharma.

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ACTION TODAY PLEASE
SERIOUS COMPLAINT
DEAR SIR, MY ELDER SON GAURAV NIGAM IS STUDYING IN AUSTRALIA. SINCE LONG TIME, I USED TO TALK MY SON OVER MOBILE PHONE NO.[protected]. I AM PAYING CALL RATE OF RS.6.40 PER MINUTE. I WAS APPRAISED MY VENDOR ABOUT ISD TARIFF OF RS.39/- . I PURCHASED THE TARIFF OF RS.39/- AND TOP OF RS.100/- TOO MON 3RD OCTOBER 2009 AT THE EVENING 7:20. I WAS SURPRISED TO NOTE THAT AIRTEL CHARGE RS.10/- AND ABOVE. I CONTACTED TO AIRTEL TOLL FREE NO.121, THEY RETURNED MY DIFFERENCE MONEY BUT MY COMPLAINT ABOUT TARIFF WAS NOT MADE. NOW POSITION IS VERY WORST AND I WAS BEING CHARGED HIGHER RATE AND NOT DIFFERENCE MONEY BE PAID TO ME. MOREOVER,THEY ARE NOT RESPONDING ME GENTLY. WORST SERVICES IS BEING EXTENDED FROM AIRTEL. MY REQUEST REFERENCE NO.[protected]. PLEASE INSTRUCT YOUR OFFICIAL TO CONTACT ME IMMEDIATELY SO THAT I COULD TALK TO MY SON IN AUSTRALIA AT THE EARLIEST.

RAKESH KUMAR NIGAM
111/327, ASHOK NAGAR
KANPUR. U.P.
INDIA.

CONTACT NO.[protected]

Aug 13, 2020

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M

Mrs.Mehta

from Durg, Chhattisgarh

My son is in melbourne, I used to call him at the CALL RATE OF Rs. 6.40 PER MINUTE. But after I got a top up of Rs. 500 on 25th October 2009, the call charges were RAISED to Rs. 10 PER MINUTE. On talking to the customer care executive, he lodged the complaint for this but didn't provide the complaint number nor was there any response after going again to the customer care office, Raipur. Please look into this matter.

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hi sir this is ganesh complaining of airtel dialer tone. The airtel customer care has called us to join in the package of free dialer tone and at that time choosing free we have joined in that package, but after certain days they are deducting our money under the package of free dialer tone. this is intolerable as they are telling first free and then after they are deducting the money from the main balance. so it is my request that all the people of india are not too rich, but in the sense most of the middle class people are using mobiles and losing their money in the form of dialer tones etc. so this is my request to cancel the customer care calls by telling free or anything. thanking you

Aug 14, 2020

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W

wrunda c.raut

from Satara, Maharashtra

AirTel — regarding dialer tone

Dear sir /madam
I had purchased one handst for my son and i purchased sim card of airtel company.after near about 10-12 days, 30 Rs was debited from account for airtel radio automatically.then in this month 30 rs was again debited for hellow tune.and 3-4 days back 30 rs was cut for airtel frieds chat.and in all these cases we havent subscribed anything.and this is not only my complaint but it is happened with my 3-4 friends also.
our no is [protected]
sir pl kindly look into the matter.

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unscribed spicy jokes have been activated please deactivate as fast as possible otherwise the charge will be deducted.Airtel customer care dont recieve the call fast.

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R

Robin Kandwal

Dear Customer,

This is to inform you that your concern has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. We are restricted by the absence of your contact details. Please write to us at [protected]@airtel.in with your contact details (address and landline or mobile phone number).

We assure you that we are committed to resolve the issue to your satisfaction.

Regards,
Robin k

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I have been an Airtel Digital TV subscriber since Feb'09 (customer ID [protected]) . Recently I needed a second multi TV connection for my other TV. When I approached the Airtel Relationship Centre (ARC) at New Friends Colony, I was asked to dish out Rs 2000/- though the multi TV connection costs only Rs 1750. Another ARC at Sector 14, Noida noted down my number and address but have not got in touch with me though it has been 10 days. In such a scenario I was advised to buy the connection online by the customer care executives at[protected]. I made 4 different calls on 25.09.09 on the number and was advised by all 4 CCEs to buy the 1750 economy offer as there was NO way to buy a multi connection online. They all said the company will automatically generate a multi connection as the customer name and address were same.
On 27.09.09 however I was informed that a separate connection has been issued (customer ID [protected]). On informing the CCE again on the toll free no. I was asked to get the new connection installed by an executive and later Supervisor Vijeta submitted a service request no 1123292 and assured me that the connections will be clubbed by 30th September. Since then, I have been given two more service requests 1142101 & 1161154 but no action has been taken by Airtel; neither against the ARCs nor for clubbing the two connections. I am watching the economy offer while I should be availing the Mega pack like my earlier connection. Please bear some pressure on the Airtel authorities because it is evident that customer service means nothing to them apart from issuing service requests.

Aug 13, 2020

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G

gtejwani

from Anand, Gujarat

I took connection few days back.from first day i am facing problem with there digital tv
and there technical persona nd customer support not responding .never buy airtel digital tv

R

Rajnish Tamrakar

from Indore, Madhya Pradesh

Your Customer care Service is Very Third Class & many more Probulm create to customer.

R

ritesh1978

from Anand, Gujarat

Jun 15, 2012

I have a connection of AIRTEL DIGITAL TV in the name of my father KRISHNA SINGH (a/c id( [protected]). We have lodgged complaints on 31 May, 11 & 13 Jun 12 regarding non display of video or picture due to signal problem. Cus Exec assured us that our engineer will resolved ur problem next day, but next day never comes. Requested to take necessary action to get the solution. Thanking you.

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