Airtel Complaints & Reviews

Air Tel Customer Services — Fraud Staff and calls

Hi.
2 weeks ago a girl names Suhana called me up form no# [protected] stating she is an Air Tel employee and got a billing scheme of 0 rental, and told me i've to pay Rs 600 as deposite.
I agreed on her and asked to send a field executive. form were filled by me i paid him the cash and the scheem is not yet activated yet on my sim... and the girl has just vanished ... no calls no now the cell is also switched off

Airtel — Charging fraudulently

Airtel has been charging me wrongly for hello tunes subscription. When I called them up they said that I must have set up the hello tune since it can be setup only from landline. This is a complete lie since I never set up the caller tune. They are a bunch of cheats

Namaste Mukesh,

This is to inform you that your concern listed on 15 March. 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Mukesh,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Already I replied to ur email with contact number.

now you people not replying already i email to ur staff.. u people playing with us or doing time pass???

i received email from your side they said" within one working days we will contact you .but still we dint received any reply from your side...

i sopke with ur customer care supervisor,
he is unable to answer to my question. so he disconnect my phone line. SHAME ON YOU PEOPLE

Airtel — mobile porting is not success

incoming problem only reliance network
sir iam very unhappy airtel network is very poor service my cell number [protected] my no is porting reliance to airtel but not success i incoming problem only reliance network talk in customer care but she not satisfied me

Airtel — not ported my no

sir i have changed or ported from uninor to airtel on 17th nov 2011.
after porting of my no , the airtel is not providing services to my no.
whenever i complaint to those people they are not responding to my problem properly.
my no [protected] not existing now .hence kindly help me in this regard.
my no is [protected]

Namaste Mr.Mohidin,

This is to inform you that your concern listed on 15 March. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Mr. Mohidin,

This is to inform you that your concern listed 15 Mar. 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Mr. Mohidin,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Mr. Kumar,

This is to inform you that your concern listed on 15 March 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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Namaste Mr. Kumar,

This is to inform you that your concern listed 16 Mar. 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Mr. Kumar,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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Namaste Ranjith,

This is to inform you that your concern listed on 15 March. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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Namaste Ranjith,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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AirTel — charged for free

i am charged for free browsing the web page shows that i[censored] browse through airtel live its free till 31st jan but i was charged please i was deducted for that do something my mobile number is [protected].

Namaste(jovitocardozo),

This is to inform you that your concern listed on 15 March. 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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Namaste(jovitocardozo),

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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AirTel — change of plan

Dear sir, i am holding an airtel broadband connection under no.[protected] (725 plan), i had frozen mu connection in july 2008 and then got it reactivated in october, but to my surprise after going thyrough the bills i came to know that the plan was changed to 499 which i had never opted for, i had complained about the same to airtel for which i got a concern no as 15166304, it has been about 15 days now but no concrete action has been taken, everytime i talk to the executives they are giving a different story as much as that they told me that i had requested them to change the plan by signing the requisite form whereas at that particular time i was sitting in dubai, then they changed the statement and said that it was a telephonic conversation which also is a lie, on 29th dec at around 1205hrs i got a call from one of the executives whom named himself as Sumit from ph no[protected] regarding the same complaint and he was so impolite and unproffessional, people like such should have no place in any organisation, even when i told the executive that i will goto consumer court there was a big laugh given by him for the consumer court

AirTel — change.of..plan

From;sugunaRao
378Bajrangnagar
Indore
[protected]
[protected]@yahoo.com

To,
BhratiAirtelLtd.
Indore

DearSirs,

Sub;-Change..of..tarifPlan..to..Multiple449
Ref;phoneNo..4200597

Our..phone..is.now..under’Tariff’plann’multiple699.Now.we.request’you..t...⇄
The..plan…to.multiple.49.plan’and..confrm..to..my.above..given..mobile..numb...⇄

Thanking’you
Yours’faithfully

SUGUNARAO

100 % agree. worst staff @ Airtel rajkot outlet.

Namaste Ms. Mehta,

This is to inform you that your concern listed 15 Mar. 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Ms. Mehta,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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help him

Namaste(vyasankit),

We would like to inform you that your concern listed 15 Mar. 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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Airtel — Continuing bills even after termination of connection

Dear Sir/Madam,
I had a pre-paid mob connection No [protected] which was converted to a post paid connection without any request from me. Repeated requests to revert the connection to a pre-paid including letters sent through registered did not yield any results and in fact did not elicit even a response. Finally the connection was terminated on my request after paying all dues for the calls and SMSes made by me. The written request for termination was receipted by the representative of the by signing on it on 04 Aug 07 and is held by me. To my surprise I find that the company has now sent me another bill for the same connection for the period 11 Aug onwards. This can be classified as nothing other than harassment by the company. I am also astonished at the consumer relations policy and practices of the company which does not bother to reply to any emailed or written requests or complaints - perhaps this is a sign of the growing arrogance of a company which feels that it has a hold on the mobile connections market.
Regards
Col HS Bedi

colonel,

i completely agree with your complaint,

well,

with your complaint, there is one remedy, the post paid user for any celular service should do, at the time of deactivation of your post paid connection, you MUST always demand a noc which should cleraly state that the connection is surrendered to the recpective company WITH THE RECEIPT OF YOUR FINAL PAYMENT TO THE SERVICE PROVIDER. The noc must not contain the words like may or might.

Airtel — Non transfer, non termination, false billing

I am Airtel customer and use to avail Broadband & landline services form Airtel. (Airtel A/C no: 13053441, Phone:[protected]
On 29th April, 2010, I had raised a request for the transfer of my brodband connection from: M85 (2nd floor), Blossom-II, Sec-51, Gurgaon
to: M125 (ground floor), Blossom-II, Sec-51, Gurgaon.
To do the Airtel didn't try to move an inch an dI had to do numerous follow ups.
But till 16th May the shifting process din't reach a conclusion.
Eventually I was so pissed off that I lodged a request for termination of Airtel A/C on 16th May itslef.
It's 07 June today and the termination hasn't been done.
Rather Airtel has exhibited another ridiculous behaviour & have sent a bill of the period of 05 May to 04 June.
My previous bills have already been paid & I think Airtel is not entitled to this amount.
Some of the complaint/reference numbers which I have about my communication with Airtel are: 32661340,[protected], 33269958, 1080286
I want Consumer forum to help me cancel the Airtel connection as soon as possible and scold Airtel for such an insane behaviour.

Thanks,
Ankit Chambial
[protected]
M125 (Ground floor),
Blossom-II, Sec-51,
Gurgaon-122002

Airtel — Not terminating the connection - false billing

It all started when I moved from Faridabad to Gurgaon in June’2010. After almost two months now, I have realized that using an Airtel broadband connection in Faridabad and sticking to Airtel even in Gurgaon is one of the biggest mistakes I have ever made.

I have called Airtel customer care at least ten times since last two months to get my Faridabad connection terminated but in vain. Two bills have also been generated after I put my request for termination. A couple of complaint numbers regarding this are 33853988 and 33905030. I have got calls twice from their retention office and once from some Mumbai office and their executives assured me that the connection will be disconnected and I do not need to pay the false bills generated. I have all the details of the people with whom I talked during these customer care calls and who assured me that I need not pay any money and I’ll not get any bills. However, I recently got a call from them and the lady on the other side was very rude when she said that I am a defaulter.

I made another mistake when I took a new IPTV connection when I moved to Gurgaon. There have been issues with it as well and I have made 10 more customer care calls to get them addresses. Needless to say, the problem persists. Here are a few interaction/complaint numbers:[protected], [protected],[protected],[protected], 36407688, 36594050.
What is most irritating is that every time you call them, a new person comes in who has absolutely no knowledge of the history of complaints open on this account. You have to explain it all over again. They will always be very confident to have resolved the issue and will tell you that it will get resolved by some definite time. However it never gets resolved and you can never reach that person again.

Airtel really sucks!!!! They leave no stone unturned to harass their customers. They are no better than thieves!!! I am highly frustrated and pissed off.
Does someone at Airtel care about customer???

Airtel — sending bills even after the connection is terminated

I had this Airtel broadband connection which i terminated on 28th June 2010.

These foolish people are still sending me the utility bills!!!!!

I've already informed them a number of times that my broadband is no longer in use...but they do not pay a heed. I gave this in written to their representative who come to disconnect the connection, I am not using this connection any more. Moreover, the landline phone is also disconnected.

I don't understand, how come i am still getting the bills????

What am i supposed to do in such a case. Please Suggest

Airtel — Bills are sent even after termination of connection

Hi,

I am Bharadwaj. I was using Airtel Broadband internet service.
I have terminated using the internet service on 20-March-2011. I surrendered the modem and telephone device.
The final serttlement bill has been paid on 23th April 2011 against the bills raised.

Few days later the connection has been reactivated without my request and bills are getting generated on this connection. The reason said was some third person by name Shailender asked them to activate the connection.

In this connection complaints have been logged under the following numbers

45432850
45884176
46128490

Niether the complaints have been resolved nor there is any updation of the statuses from the customer care side till date.

The latest complaint raised was with number 47370516. They have cancelled the complaint saying it as invalid.

The customer service never calls back for the status update.

Now they are asking me to pay a bill of Rs. 2000/-.

Please help me filling a consumer case in this regard.

Namaste Paresh,

This is to inform you that your concern listed on 15 Mar. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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Namaste Paresh,

This is to inform you that your concern listed 15 Mar. 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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Namaste Paresh,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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Hi Paresh,

The same thing has happened to me. I terminated my Airtel broadband service in the month of January 2013 and I still received an extra bill for the month of February. I repeatedly told the Airtel customer care that there is some confusion, but instead of looking into this matter they continued calling me regarding the bill. Now, it has gone one step further. I've started receiving calls from different people claiming that they are talking from Delhi High Court and telling me to pay the bill and come to Delhi HC. I've been told the same things that you've been told. I've been told to pay an amount of Rs. 1000. Following are list of numbers:

[protected]: From office of Adv Manoj Kumar Shekhawat
[protected]: From office of Adv Ranveer
[protected]: Adv Khurana (this is the same person who called you)

I don't know how genuine this calls are, but this has started to be mentally harassing. I'm not sure if a new method of recovery or are they really calling from Delhi. I've received very nice service from Airtel when I was a customer but ever since I've terminated my connection there have been too many unnecessary calls. First for retention than for confirmation than for recovery. My Airtel account number is [protected].

Hi

Same thing happened to me today. I got a call from [protected] stating that he is calling from Delhi Court and there is a bill pending for Tata Communication on my name. And if i don't pay in 1.5 Hr, he would file a case against me and i would have to pay fine 20, 000. Post checking with Tata, i found out that the account is on my name, however, i have never stayed at that place.

I am checking the details with Tata Communication, however, these calls are harassing. Without any intimation in last 4 years, they suddenly call like this. This is not accepted. Can anyone please guide what to do.

Neeraj

To airtel,
This is regarding paresh case since i am also facing the same problem and have written several mails to you but have not received any calls form your side your mails always says we tried to contact you but could not reach How is it possible that you people are never able to contact any person for there solving complains but you can always call for your stupid marketing.

I have received a call from a lawyer of Delhi High Court named Mr. Rajiv Sexana. Telling me to deposit my pending (which is actually not been used) outstanding within an hour to nearest AirTel gallery otherwise the case will be present before Judge Mr. R.K.Gupta. Now for me Airtel is one of worst customer oriented company for me because all the time I have been requested to Call center to close my account and I am not interested to continue anymore. The last payment I have made to Airtel Agent at my home and he promised that he will be closing it finally. These people are really going beyond the limit to harass people and calling all the time by different group of people and letting me to explain my problem all the way again. I would like to share the number of the person who threatened me [protected]. Kindly advise how I can take action against Airtel for this unavoidable gesture.

Thanks

Hi,
The same problem is with me. I got a call from [protected] (he told his name Imran Khan) that person was saying that he is calling from Delhi court and there is a case filed against you. Take my advocate's number and settle this out of court, otherwise we will file case. After asking him 3-4 times regarding who has launched case against me, then he told that MTS has filed a case. Then he said " yeah bill bhar do verna delhi court aana padega aur phir dekh lenge hum". But when I refused to take his advocate's number he told me to call on this number to resolve the matter.
Next day he called me at 10 am and said you have to pay the bill immediately and send me transaction id for that. If you are not doing so, then we will file case against you at 11.30 am. He was repeated asking "aap bill bharna chahte ho ki nahi, nahi to waisa bol do, case file kar dete he".
Actually i am not sure that this call was authentic or not. Because why delhi court person is calling from mobile. And for this same number he told different name to other person. (As mentioned in above post)
Sunil.

Namaste Lakshvarsh,

This is to inform you that your concern listed on 14 Mar. 2013 has been noted and our team is working on a resolution. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Lakshvarsh,

This is to inform you that your concern listed 14 Mar. 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Lakshvarsh,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Mr.Benwal,

This is to inform you that your concern listed on 14 March. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Mr. Benwal,

We would like to inform you that your concern listed 14 Mar. 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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What is this by this type of reson my new no . Not activated atlist tell me my new no when activated or not .if it is not activated then tell me .

Airtel — regarding faulty DND complaint registration service

my mobile no is [protected]
my NDNC registration no. was S[protected]
I was dergisterd from NDNC by Airtel suo moto as I had filed several complaints regarding promotional calls received on my mobile from Airtel itself.
The DND complaint registration page at airtel website is faulty, it does not take any complaints.
There is no provision to register a complaint directly at the NDNC registry.
the staff at airtel customer care is ill informed and lack communication skills,and are unable to solve any problems.

AirTel — DND COMPLAINT

I am using Airtel number. And i had already activated DND services but I am getting messages and calls in frequent manner. I am very puzzeled that no action has been taken from my service provider(Airtel).



Santosh kr prasad
[protected]

Please take action immediatly

Namaste Sartaj,

This is to inform you that your concern listed on 14 March. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Sartaj,

We would like to inform you that your concern listed 14 Mar. 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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AirTel — DeActivated

Respected Sir,

I got one massage continuously 20ty, 21st and 23rd Jan, 2009 from 64611010 and http://igmobi.com. Massage is following bellow...

Thanks for using(subscription, Text Based Services) subscription service on Airtel WAP. You've been charged Rs. 10.
Enter Fun Zone
http://igmobi.com
From: 64611010
and I called to Airtel "customer care executive" and they tolled me that your request no. 293359 has been resolved and mobile Fun Club will be deactivated with in 48 hours. This massage I got 23rd Jan, 2009 at12.13pm but further I got same massage at 5.49pm 23-Jan-09 that I given bellow...

Thanks for using(subscription, Text Based Services) subscription service on Airtel WAP. You've been charged Rs. 10.
Enter Fun Zone
http://igmobi.com
From: 64611010

Every day, I am loosing my Rs.10 from my balance. This is very painful for me. Please do something for me.
I am filling very very disturbance every day from 64611010. Actually, I want to know that what is the actual procedure? Please tell me by mail and have your any regional office in Ranchi? Then please give me full address. I will contact with them immediately.

Thanking you

Yours faithfully
Hiranmoy Kar
Hardware Professional
BIT Mesra
Ranchi
Jharkhand
835215
My cell No.[protected]

Respected Sir,

I got one massage continuously 20ty, 21st and 23rd Jan, 2009 from 64611010 and http://igmobi.com. Massage is following bellow...

Thanks for using(subscription, Text Based Services) subscription service on Airtel WAP. You've been charged Rs. 10.
Enter Fun Zone
http://igmobi.com
From: 64611010
and I called to Airtel "customer care executive" and they tolled me that your request no. 293359 has been resolved and mobile Fun Club will be deactivated with in 48 hours. This massage I got 23rd Jan, 2009 at12.13pm but further I got same massage at 5.49pm 23-Jan-09 that I given bellow...

Thanks for using(subscription, Text Based Services) subscription service on Airtel WAP. You've been charged Rs. 10.
Enter Fun Zone
http://igmobi.com
From: 64611010

Every day, I am loosing my Rs.10 from my balance. This is very painful for me. Please do something for me.
I am filling very very disturbance every day from 64611010. Actually, I want to know that what is the actual procedure? Please tell me by mail and have your any regional office in Ranchi? Then please give me full address. I will contact with them immediately.

Thanking you

Yours faithfully
Hiranmoy Kar
Hardware Professional
BIT Mesra
Ranchi
Jharkhand
835215
My cell No.[protected]

I got one massage continuously 22nd, 23rd and 24th Jan, 2009 from 64611010 and http://igmobi.com. Massage is following bellow...

Thanks for using(subscription, Text Based Services) subscription service on Airtel WAP. You've been charged Rs. 10.
Enter Fun Zone
http://igmobi.com
From: 64611010
and I called to Airtel "customer care executive" and they tolled me that your request will be resolved and mobile Fun Club will be deactivated with in 27th of jan .

Every day, I am loosing my Rs.10 from my balance. This is very painful for me. Please do something for me.
I am filling very very disturbance every day from 64611010. Actually, I want to know that what is the actual procedure? Please tell me by mail or through mobile..
Thanking you

Yours faithfully
Santosh.K.V.S
Bangalore
My cell No.[protected]

sir,

I Purchased a Airtel sim from orrisa on may 26th 2009. Its worked fine till date aug 3rd 2009 but o 4th aug my sim incoming call & outgoing call are berred without any confirmation. airtel not even called this number.

Please Check.

Siddharth Yadav
[protected]

reply as soon as possible

Namaste Mr. Dobariya,

This is to inform you that your concern listed on 14 March. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Mr. Dobariya,

This is to inform you that your concern listed 14 Mar. 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Mr. Dobariya,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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I had took airtel postpaid connection on 22.12.07 still the card is not yet activated. I continously get the message that sim card registration is failed. It was very urgent for me to start that sim card.

AirTel — Sim card not activated after 5 days

After paying the rental Amount for new connection we are facing a problem ie., Sim card not activated, Since it has been 5th day. As the Sales Person "RAJESH PAL" having Mobile No. [protected] having Marketing Agent code MMAT[protected] does not respont to any of our calls. Kindly look into this matter as early as possible. Awaiting your reply at the earliest.

I have taken the Airtel sim before 3 days. Its still not activated.

fhyfb fsdfyfg

AirTel — sim card is not activated

I convert my postpaid connection to prepaid on Saturday and full-filled all requirement but still my prepaid connection .

Namaste Mr. Jigme,

This is to inform you that your concern listed on 14 Mar. 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Mr. Jigme,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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I am a user of Airtel Corporate Plan having 30 ps local mobile to mobile and 60 ps mobile to landline. Its a 250 Rental plan. As the rates are low I opted for this plan. But the network is the worst I have seen. I have a no. [protected] and my wife has a Airtel no. [protected]. Both the nos have a problem with network. It is impossible to talk while in a local train. I work at Wadala where the network is poor. My wife is based at Nariman Point which is a proper Mumbai center. Even she faces lots of network problem. Once I took both the mobiles and called from one to the other and I get NUMBER BUSY message. It is really bad. If I can't even get incoming messages then why should I continue to use the network?? I am seeing a gradual change. Airtel users are gradually shifting to Vodafone, BPL and even IDEA which has never comprised on quality service. Airtel it seems, success has gone on its head. Mr. Sunil Mittal is busy attending CNBC workshops and CII meets without seeing what is happening at grassroot level. It wouldn't be a surprise that Airtel would be a history in the near future.

Thanks Goodbye

jagoo indians jagooo...
now the airtel has got 10 crore customers in mobile 89 lakh land line customers.the company early earns more than 40 lakh crore ruppeys being an pvt companies . some time reaches more than 70 lakh crore . what they do this amount THEY WASTE ALL INDIANS money by giving advatises starting from local channel to international channels .if these ruppeys goes to GOVT OF INDIA our country can be develop[ed little atleast . while time of sateelite launching the company have not invested even 1paisa
they have rent on indian satellites at too lower cost.indians have thier own govt of indias enterprised BSNL.but indians are loving ont pvt operators .due this 3rd man(PVT)companies are getting profit but not govt of india...indians ruppeys is wasted by companies like anything..congress govt gave permission to start pvt companies to show that it is with & favour of rich persons.remember indians what we get if they get rich india is 3rd largest & poor country in world.pvt companies are putting an big stone to indian govts profit..due to mobile only the sunil mittal taken name in rich persons
SATEELITE IS GOVTS PROFIT IS TO PVT IF ALL PEOPLE USE GOVT MOBILES & TELEPHONES GOVT OF INDIA GETS PROFIT & INDIA GETS DEVELOPED FASTLY.INDIAS POPULATION CAN BE INDIAS STRONG FORCE IF THEY USE GOVT MOBILES & TELEPHONES

im using airtel pripaid number ([protected]) for last 15th month. im facing bad network covrage at home. i have complaint many time to airtel customer care, but does'nt take any action on my complaint.it is only not my problem, my neighbour are also facing same problem. please take immediate action regarding this.

This is in regards to the incompetent network provided by airtel, i have been a customer with airtel right from the time they started in mumbai. My no. is [protected] . over the years the network has dropped i have borne with this for a very long time but enough is enough, every night i loose network and at random times during the day as well, it is not a cell phone problem as i have used different phones to check this as well as different network sims it is only airtel that has a problem.

We live in an Apartment Comples in Marathahalli. We have been complaining to Airtel for the past 2 years that there is no network coverage in the Apartments.

However, Airtel has been promising to resolove this issue, but as usual there is no action from their end, I am presuming that they dont have any interest in resolving this issue.

Whilt this has been going on, they have not defaulted in either sending us their bills even though they are not providing the service thay are to, and are also very prompt in collecting their dues.

This is more than a complaint. Am also advising people who live in Apartment to switch to other service providors whose service is a lot better than AIrtel in Apartments.

my boss was out of station right now he is in mumbai there the network problem so pls do something other all is there

Address : Saraswati township
vadadala,Dahej,Bharuch
Gujarat
1. I have been facing network problem since last 15 days.While talking on mobile network drops in between the call.One could not talk even for one minute properly.This problem is being faced by other people also in that area.

2. Not only this while talking on mobile with one person line gets cross connected to some other person.This is not accepted at all .

3. When I tried to lodge the complain through my mobile account on the internet then I was facing system error.You have have given option to lodge complain but it does not works.

4. When we call customer service then no option to lodge complain or talk to your executive comes in your menu.Please look into the matter seriously as we have been facing problem since last 15 days.

sir,
i want to register my complint in mobile network in kaveri path of mansarovar(jaipur).so kindly give the good network in this area.

thanking you

Hi Sir,
I am a resident of Bhubaneswar residing in Defence colony near Infocity.
Airtel signals here are pathetic.We need to move out of house to make a call and sometimes no signals appear even on roads.

Please look into this and let the airtel service be appreciated.

Looking for urgent solution.
Thanks

The network is down for a lang time and there is no response from the customer care support even for a long time period.need better support.

network is very bad...need to improve otherwise i switch to vodafone..

Namaste Mr. Joad,

We would like to inform you that your concern listed 14 Mar. 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Airtel — Unauthorized SMS charges

Dear sir,

I have been using the AIRTEL number for the past 4 months. I am using the SMS special vouchers Rs 52 to send free SMS.

But Still i have been charged for Rs 0.60 paisa/SMS, i have made complaint to customer care they said they will take it as complaint and refund the money. It was happened in the last month, but still there is no reply.

This month also i have been charged for SMS, even after paying the special vouchers. I made enquary in the customer care but did not answer properly. Please make necessary action.

Airtel — inauthorised charges done

i was just buying some game tokens from mobile through paymo(pay by mobile)the payment process was going on .i received a msg from airtel live that i am charged 99 for downloading games but i was never charged.i never went to airtel live.my payment progress halted.the money that i was supposed to give to paymo i suppose was mistakenly charged by airtel live for downloading game which i never did.i contacted paymo .they said they need the mobile bill details so that they can help.i was charged rs.99 on 20 april 2010.i kindly request u correct my payment process i request u to send the bill details for my mobile [protected],thank u

Namaste Mr. Murari,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Airtel Postpaid — in correct bill

dear
sir my 121 no is not working i have complain many time but no response has been give from the executive and my bill detail providing me from the coumpany is in corecrt plz help me out from this my no is [protected]

tahnk you

dear sir i m gone a mad by ur connection ur post paid connection is becoming worst day by day really now i m feeling sad to have ur post paid connection

Yes sometime they create wrong bill.

Namaste Mr. Sharma,

This is to inform you that your concern listed on 13 March. 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Mr. Sharma,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Bharati Airtel Limited — Wronful deduduction of balance

Dear sir,
Despite my several complaints, Airtel is continously deducting wrongfully the balance making false pretensions.Again, My balance was yesterday(on14/03/08) 319.18 but it is now (on15th march08) 271.18 without using any service.It is noteworthy that Hello Tune and Yahoo Zone is not active with my mobile net service, as told by airtel after duly verification. Please inquire into the matter at earliest and add the wrongly deducted amount to my balance soon. It is really a total mischief done by the sources and is a subject to book these matter in Consumer Forum.It is to kindly inform you that I am publishing this news in .
http://www.complaintsboard.com/publicly for uncovering a tell of mental torture with a airtel lifetime prepaid customer.-AmarNath Prasad.

Bharati Airtel Limited — Without delivering bill in time Outgoing service Stopped

Dear Sir
My cell no is [protected] at Hyderabad Sim iuused By Airtel as Post Paid Service.
The bill is payable by my employer FMC India Pvt ltd, Patancheru AP
Without receive a bill how company can pay the amount onthe basis of SMS amount.
Here the Airtel service providers without bothering to deliver the bill to my company
They have directly stopped outging service from this Cell no.
I hope this kind of act should be punishable offence.

Thanks

Basudev paul
FMC India Pvt.ltd
Patancheru, Andhra Pradesh

Airtel — Stop Outgoing

Dear sir,
i'm Rupesh, i got 2 postpaid card from Airtel before 5 days but still the date the outgoing facillty is not starting and i also give all reqire documents to Airtel shop at Gandhinagar, Gujarat.
My mobile no is [protected].
i request you to solve it urgent.
thanks.

Bharati Airtel Limited — Wrong Billing False Commitment

Dear Sir,

This is regarding my email and communication dated 11/02/2011, I have stated my concern about my wrong billing for landline number[protected], and received call from your side person named Mr. Rakesh Kumar stating that he will solve this issue. Within 2 days i received a acall back from his end stating that i will receive a SMS stating the discounted amount i have to pay and they also told me to change me the bill plan to 649/- unlimited. Since then i have not received any SMS but received abusing calls from AIRTEL customer care asking for complete amount which have been charged wrongly. There after i tried to Write [protected]@airtel.in but in vain. No reply no responce.

Recenlt 2-3 days back i received a SMS stating a amount of 1183/- for my landline bill. I made that payment via Mcheck. Next day i received another SMS stating 1226/- and i do the payment for the same and my connection got disconneted. Day before yesterday i received a SMS demanding 947/- as a bill to be paid. My first question to AIRTEL how many time do we need to pay in a month? And how come a 649/- unlimited plan wothout making any call can give you a bill above 1000/-. As earlier i was having 849/- plan and i use to pay the same amount 1183/-. And also used this 649/- plan back in delhi with no.[protected] and maximum bill used to be every month 700/- + . Not 1000/- bugs. I need complete clarification for this charged amount as i spoke to Customer Care since last 3days. And thoes uneducated bugers dont know how to deal with customers. Every new guy gives some new non sence.

Please look into this matter. As i believe Airetl has good name and customer satiesfaction background but due some non responsive and responsible employee loosing their fame. If this problem doesnot get solve i would request you to please close this account as soon as possible to help me go for another connection as i need it very urgent.

Bharti Airtel Limited — no line connection

Dear Sir/ Madam,
Our Phone no.[protected], is dead near about two months, Plz solve our problem ,
This is used at address
K 9/44, DLF Phase II
Gurgaon -122002


For further information contact at:-
kuldeep [protected]
[protected]

Bharati Airtel Limited — Wrong allotment of numbers by Airtel

Dear Sir

We had registered for the five new connection at Rohini Sector -7, Branch Of Bharati Airtel Limited. We asked for the available best number as we want for the commercial purpose.
The list of number was provided to us among which we choose 41418000 for which they also asked the amount of Rs. 5000 as the number is VIP and consist of triple zeros, we even agreed for the terms and made the payment. However the cheque was returned later.

We also wanted four more numbers in series so we choose 41419753/54/55/56, for which separate payment of Rs. 2500 was done.
All the payment was done on[protected] and we were promised that the connection will be activated within one week but till 24th nothing was done.
On 26th wiring for was done and, on 27th people came for starting the line. On asking the numbers they are being activating, we were informed for the numbers 41425830/31/32/34 which we didnt approved.

Now when we asked for the numbers that we booked earlier, we were being told by that the numbers are not available specially 41418000 for which we were insisting from the earliest as it is being already allotted to someone else. And to install the other numbers it will take one more week.

We even started using the numbers for printing and distribution at various places being satisfied that the numbers will be started within one week as we made the payment.

Now this is to bring to your notice that kindly provide us the numbers that we booked at the earliest as we made payments for those numbers only.
I am hereby attaching the copies of the invoice in which all the detailed information regarding the numbers to allotted is mentioned.

We being a loyal and valuable customer who has 10 hunting lines, 3 broad band connections, and 4 hunting lines at Dwarka and Rohini are being given this kind of treatment.


The company all of sudden have behaved so irresponsible.

Kindly pursue this matter on an urgent basis and resolve my problem.


Regards
Chitra Shokeen
[protected]

Namaste (pkchan),

This is to inform you that your concern listed on 13 March. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste (pkchan),

We would like to inform you that your concern listed 13 Mar. 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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AirTel — faulty service

Dear sir,
I am user of your Airtel network. My name is Prahalad and my number is: [protected].

From April 6th messages from my number was not going thus i registered a compliant at your customer care and my complaint number is[protected]. My reference number of making call is [protected].

From past 60 hours I am not able to send messages and only my number is having the problem where as other customers are able to message.

I am not even able to call customer care people. If i call 198 it says call 121 and there is a message saying send a message to 121 as AIRTEL.

I even tried calling nodal officer but it says today is a government holiday and nodal officer is unavailable.I have written to the appellate and even nodal officer but no use. There is no response from there side.
They simply call up and say something finally say will call in a while but no response no action has been taken.

Therefore i request you to look into the matter and correct my problem.

yours faithfully

Namaste Mr. Khurana,

This is to inform you that your concern listed on 13 March. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Mr. Savalagi,

We have made a note of your contact details, Our team will contact you soon to gather the more information's to resolve your concern.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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This is the worst scenario...how does a very reputed company recruit such people as executives. They should train those people in all aspects and give information to them regarding each and every thing present.

Is it true???...thanks for info. venkat. Am plan to take a connection from AIRTEL, but now am change my decision...hmmm

Its very bad, as multi national company doing such type of silly things leads waste of time and reduces trust on AIRTEL.

Thanks for info. . I'm planning to take a connection from AIRTEL, but now i'll change the decision...

Ya I am also face this problem venkat know i am using Beam cable, in hyderabad beam servies is very good then you people choose Beam cable is beter

Yes i agree with you Mr. Venkat, the Airtel people should consider such things, but they fail in doing so...

I really can't believe airtel doesn't consider such things...its a very huge company and it has to take care of all the small things to maintain its reputation. I thought i was the only victim...Airtel please take care of these things

This is the worst one i have ever seen. Airtel is a very huge company and it always show's off by saying it has almost 90% coverage in INDIA, but its not even covering the whole Hyderabad...i also got the same problem...

Hello everyone,
I am from Bangalore and i too faced a problem like this, when it comes to taking the money they come like pizza delivery boys, and while returning they are behaving like government employees. AIRTEL please take care and make broadband available to all or train your people where it not present.

I am also from hyderabad, airtel has done the same thing to me not only in broadband but also in postpaid and prepaid. Even though we don't subscribe to any services money is getting deducted from our account and executives doesn't have the needful information.

it is worst case how can they come and take money without knowing their coverage area making customers fools this not a right thing to do by AIRTEL employees

i am sekhar from hyderabad, a person has come to my home after i inquired about the plan and made me fill the details and took money, documents. now they are saying no coverage at our area...and the person who took money is not responding correctly.

hi am chandu from chennai...i to face the same problem this is very ridiculous

Airtel people matladu..eem ches tu nw...just come and go home...eekda proble uustunw...and u people enjoying...1st resolve our problems..ok..who one give salary to you ...we people only bcz o[censored]s u r on the top level in india, , , , , i[censored] r doing such kind of mistake then how u survive in india...
so please provid good service its better for u>>??op??

Really venkat...it's very ridiculous to do such type of things.

Namaste ( venkatmhs ),

This is to inform you that your concern listed on 13 March. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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Namaste Chandu,

We regret the inconvenience caused, Please share your concern and contact details, we will be glad to assist you.

Regards,
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Namaste ( venkatmhs ),

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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