Airtel Complaints & Reviews

From : Rasik Rajvansh,
A/63, Bghaktinagar,
I.O.C. Road, Chandkheda,
Ahmedabad - 382424.

Dt: 25th March, 2010.

To,
Airtel
The Area Manager,
Customer Care Office,
Mobile Service,

Sir,

Sub: Complain regarding deduction of charges of services
for radio services - reg. mobile No.[protected]

With reference to the above, I would like to inform you that on 24/03/2010 at 05.29 pm I received a massage from AG 543213 as under Congratulations! Dear user you have subscribed to Airtel Radio special offer 30 free music minutes have been added to to your account Dial 543213(tollfree). On another moment before I read the massage received second massage Thank you for subscribing to Airtel Radio. you have been charged Rs 30 for 30 days. To unsubscribe call[protected]toll free). It is not understood on what basis the charge has been deducted from my account ? as I have not given any response to it or any confirmation to it. On going through ti is noticed that your company is used to charge any service charges without confirmation from the customer at any time. after that the company is not crediting the charges back in the account of customer as I experienced in past. Now there is no way is except to complain in the TRI. It is requested not to deduct so called service charges for the services customers does not want. The charges deducted from my account may please be credited back in my account for the radio services which I do not want to continue, before I proceed further and in future without written confirmation in my case please don't start any services.

Thanking you.


Yours faithfully,


(Rasik Rajvansh).

Copy to TRI with a request to do the needful at the earliest.

R/Sir

Main M.P. ke Balaghat district ka rahne wala hu. Airtel ka 4 year se upbhokta hu. Is area ke area maneger ne meri samsya ko nazar-andaz kar sewa me kami ki hai. Kya aap jante hai ki M.P. me airtel apni unnat service ke liya jana jata hai lekin kuch Officers & Workers ke karan company badnam ho rahi hai saat hi saat upbhoktaon ki jeb jane-anjane kaat rahi hai.

Costmur care se baat karne par koi santushti purn jawab nahi mil raha hai. Call ke jarur paise kat jate hai. Date 20.03.11 ko dophar 3.15 ke karib mujhe company ka massage prapt hua jisme likha tha ki aapki night radio ke sewa ko update kiya hai us samay mere mob. a/c me 20.27 paise the usi samay maine costmur care se baat karke apne mob. par chal rahi sewa ko band karne kaha. Uske kuch samay pashchat mujhe massage 9.27 paise ka prapt hua.. Turant hi costmur care se baat ki to unhone bhi koi sahi jawab na dede huye golmol jawab diya. Maine unse kaha ki mujhe apne Boss se baat karao to line par rahne ke liye kaha kafi intzar kiya lekin baat nahi ho payee.


Aaj date 21.03.11 ko fir se costmur care se baat karni chahi to unhone puri baat hi nahi suni our phone bad kar dia.

Nivedan hai ki meri samsya ka turant nirakaran karne ki daya kare.

Our Mob. No. - [protected]

Prakash Chandra Hirkaney
Ward No. 14, Budhi,
Near Boudh Vihar, Electric Office Road
Balaghat (MP) 481001
Mob, . [protected]

From
lokesh M R
arya digitals,
Chelur -572117, Tumkur dist, Karnataka State.

Please change area manager and area distributor.
because they bad working like no response to all retailers .
I dont know how to write the compliant in english. My mother tong was kannada so please call me sir
and solve my problems
m : [protected]
[protected]

sir iam very problem in your side my new no in [protected] in 3g

prob in my balence in daily no use is alredy miss carpated

Don't rely on verbal assurance given by an Airtel dealer. Ensure that you raise a formal complaint with Airtel on their website www.airtel.in, or over phone and ask for complaint reference number.

Dear Sir,
I want get a duplicate SIM Card.
Please tell me what is the proceger of this sim.
thank you,

Dear Sir,
I want get a duplicate SIM Card.
Please tell me what is the proceger of this sim.
thank you, this is chennai sim card so tell the procedure and the address of your branch at adyar, chennai -20.

Dear sir,
Yesterday i lost my mobile no [protected] and complaint to ur customer care and asked to block the SIM, Your people have done this job. Now i purchased the Duplicate SIM from your Noida Savitri Market showroom and as they told me that this would activate the within 4 hours, But for this thing more then 15 hours have been gone, but my SIM is still not activated, So u are requested kindly look the matter and activate my duplcate Sim.
My duplicate SIM No is[protected]
Thanking you
Regards
S. K. thakur

Airtel — Non activation of the Prepaid card inspite of card purchased 7 days back

I HAVE DONE THE BIGGEST MISTAKE OF MY LIFE BY TAKING AN AIRTEL PRE PAID CARD.

INPSITE OF IT BEING 7 DAYS MY CARD HAS NOT GOT ACTIVATED
I HAVE BEEN MOVING FROM VENDOR TO VENDOR

INSPITE OF APPROACHING YOUR MAIN RELATIONSHIP CENTER ON NANDI DURGA ROAD, BANGALORE, , RESUBMITTING MY PAPERS I STILL DONT HAVE OUTGOING FACILITY ON MY PHONE

ISNT IT RIDICULOUS.. PEOPLE TAKE PREPAID FOR INSTANT ACCESS AND IN THIS CASE AIRTEL TREATS CUSTOMER LIKE A DIRT

Dear Sir,
I lost my mobile phone with simcard. MY number is [protected]...I want to lock the sim. For this what should I do.. I want another sim with the same number.
Please do reply as soon as possible..

Hi this is nikhil i was using ur Airtel prepaid sim but i lost my phone on[protected]
i visited 6 airtel customer care there they said they dont have the duplicate simcard starting from 97411 no then finally i visited 1 more there i asked them to give a duplicate sim card they told that the simcard was in others name i gave my id proof to the retailer but they have changed that & processed another id now i have to retain the same no that is [protected] pls revert me as soon as possible can i take the same no duplicate sim card.

Airtel — Lck of response

I had purchased an Airtel Data with post paid sim sim card in Sept 08. In October 08, It suddenly would not connect and frantic calls to sutomer service proved futile as I was shunted between Customer service and technical support. Customer service kept asking me to call up Techincal support as tehy dealt with data cared related problems and technical support kept asking me to call up customer service stating that it was a problem with the sim card and would only be handled by customer service. This has left me in a sorry state of not being able to meet deadline for an urgent mail I was to sent.

When I approached the Airtel store, they asked me to fill up another application form Whwn I asked for the reason, they diclosed to me stating that the connection was terminated due to negative address verification whereas the bills for the connection where reaching me. Really upset with the shabby treatment, I had returned the data card with the sim intact to the store manager.

The matter has been taken up with the Nodal officer who has not resolved the matter and refunded the money. It has been taken up with Appellate authority in Dec 2008, but has still not evoked a response.

TO,
Bharti Airtel Limited,
Splendid Towers,
Opp.Begumpet Police Station,
Begumpet,
Hyderabad - 500 016,
Andhra Pradesh

PLEASE READ COMPLETLY DONT IGNORE IT ...

I AM AN AIRTEL CUSTOMER SINCE 4 YEARS ... BECOZ OF ONLY REASON CUSTOMER SERVICE ... BUT TODAY I FACE PROBLEM WITH AIRTEL NETWORK OPERATORS...

MY PROBLEM IS...
MY AIRTEL NUMBER ([protected]) HAS MISPLACED SOME WHERE ELSE COULD NOT FIND THAT ... INSPITE OF THAT I REPLACE MY SIM WITH OTHER DUPLICATE SIM BY SUBMITTING ALL REQUIED AND NECESSARY FORMALITY DOCUMATES IN MY NEAR AIRTEL OFFICE (VIZIANAGARAM). 535002... THIS WAS ALL HAPEND AT ONE MOTNTH BEFORE ... TILL NOW I COULDNOT RECIEVE ANY OUTGOING SERVICES FROM AIRTEL OFFICE . TILL NOW THERE IS NO OUT GOING SERVICES TO MY MOBILE CONTAINING AIRTEL NUMBER( [protected] )

EVERY DAY I WILL INFORM TO CUSTOMER CARE CENTERS AND NEARER OFFICES BUT NO ONE CAN RESPOND FOR THIS PROBLEM ... THEY CAN ESCAPE FROM PROBLEM THAT... THIS WAS NOT MY FAULT CONTACT ANOTHER AND ANOTHER ... IWAS REALLY TIRED AND GETTING BORED WITH THIS NETWORK SERVICES AND FINALY SEND THIS MAIL TO U ...

SO PLEASE ACTIVATE MY OUTGOING SERVICES AND OBISE

THANKING U
YOURS FAITHFULLY
[protected]

DUPLICATE SIMCARD ACTIVATION
SIR,
TODAY I HAVE LOST MY MOBILE WITH SIM. MY MOBILE NUMBER IS [protected]. I MADE A COMPLAINT ABOUT THAT TO CUSTOMER CARE PERSON MR. HARI AND REQUESTED HIM TO LOCK THE SIMCRD. HE ADVICED ME TO GET A DUPLICATE SIMCARD FOR THE SAME NUMBER. I PURCHASED A NEW DUPLICATE SIMCARD IMMEDIATELY. HE TOLD ME THAT THEY WOULD ACTIVATE THE SIM WITHIN TWO HRS. BUT STILL THE SIM IS NOT ACTIVATED. I WANT TO CONFORM WHETHER THE OLD SIM IS LOCKED OR NOT. I MADE CALLS SEVERAL TIMES.BUT NO RESPONSE FROM CUSTOMERCARE. PLEASE REPLY ME AS EARLY AS POSSIBLE ABOUT THE ABOVE MENTIONED PROBLEM AND ALSO WHEN WILL U ACTIVATE THE NEW SIMCARD?
THANK U

DUPLICATE SIMCARD ACTIVATION
SIR,
TODAY I HAVE LOST MY MOBILE WITH SIM. MY MOBILE NUMBER IS [protected]. I MADE A COMPLAINT ABOUT THAT TO CUSTOMER CARE PERSON MR. HARI AND REQUESTED HIM TO LOCK THE SIMCRD. HE ADVICED ME TO GET A DUPLICATE SIMCARD FOR THE SAME NUMBER. I PURCHASED A NEW DUPLICATE SIMCARD IMMEDIATELY. HE TOLD ME THAT THEY WOULD ACTIVATE THE SIM WITHIN TWO HRS. BUT STILL THE SIM IS NOT ACTIVATED. I WANT TO CONFORM WHETHER THE OLD SIM IS LOCKED OR NOT. I MADE CALLS SEVERAL TIMES.BUT NO RESPONSE FROM CUSTOMERCARE. PLEASE REPLY ME AS EARLY AS POSSIBLE ABOUT THE ABOVE MENTIONED PROBLEM AND ALSO WHEN WILL U ACTIVATE THE NEW SIMCARD?
THANK U

i have airtel sim from last two year i have lost by sim while shifting house please can you issue duplicate sim for me
sim[protected]
msisdn [protected]
imsi [protected]

please i want had sim can you give me a some information

Dear Sir,
I want get a duplicate SIM Card.
Please tell me what is the proceger of this sim.
thank you,

Dear sir,
Day for yesterday i lost my PUK no.i used all the attempts.My mobile no is [protected] and i suggest from ur customer care and they give me advice for duplicate sim, Now i purchased the Duplicate SIM from your tarun gallery and as they told me that this would activate the within 8 hours, But for this thing more then 24 hours have been gone, but my SIM is still not activated, So u are requested kindly look the matter and activate my duplicate Sim.
My duplicate SIM No is[protected] H 2
Thanking you

i want duplicate sim card. my mobile no.[protected].

Hi This is Pushpa I have lost my mobile -[protected]- on 25th of Jan 2010
Please suggest me can I get duplicate sim card for the same near by btm lyt office.

SIR,
TODAY I HAVE LOST MY MOBILE WITH SIM. MY MOBILE NUMBER IS [protected]. SIM NO.[protected] I MADE A COMPLAINT ABOUT THAT TO CUSTOMER CARE PERSON MR. HARI AND REQUESTED HIM TO LOCK THE SIMCRD. HE ADVICED ME TO GET A DUPLICATE SIMCARD FOR THE SAME NUMBER. I PURCHASED A NEW DUPLICATE SIMCARD IMMEDIATELY. HE TOLD ME THAT THEY WOULD ACTIVATE THE SIM WITHIN TWO HRS. BUT STILL THE SIM IS NOT ACTIVATED. I WANT TO CONFORM WHETHER THE OLD SIM IS LOCKED OR NOT. I MADE CALLS SEVERAL TIMES.BUT NO RESPONSE FROM CUSTOMERCARE. PLEASE REPLY ME AS EARLY AS POSSIBLE ABOUT THE ABOVE MENTIONED PROBLEM AND ALSO WHEN WILL U ACTIVATE THE NEW SIMCARD?
THANK U

SIR,
TODAY I HAVE LOST MY MOBILE WITH SIM. MY MOBILE NUMBER IS [protected]. I MADE A COMPLAINT ABOUT THAT TO CUSTOMER CARE . HE ADVICED ME TO GET A DUPLICATE SIMCARD FOR THE SAME NUMBER. I PURCHASED A NEW DUPLICATE SIMCARD IMMEDIATELY. HE TOLD ME THAT THEY WOULD ACTIVATE THE SIM WITHIN TWO HRS. BUT STILL THE SIM IS NOT ACTIVATED. I WANT TO CONFORM WHETHER THE OLD SIM IS LOCKED OR NOT. I MADE CALLS SEVERAL TIMES.BUT NO RESPONSE FROM CUSTOMERCARE. PLEASE REPLY ME AS EARLY AS POSSIBLE ABOUT THE ABOVE MENTIONED PROBLEM AND ALSO WHEN WILL U ACTIVATE THE NEW SIMCARD?
THANK U

Yesterday i lost my mobile no [protected] . Now i purchased the Duplicate SIM from your Airtel gallery showroom at bhusawal (Dist-Jalgaon) and as they told me that this would activate the within 4 hours, But for this thing more then 15 days have been gone, but my SIM is still not activated, So u are requested kindly look the matter and activate my duplcate Sim.




Regards
Pradeep

SIR,
YESTERDAY I HAVE LOST MY MOBILE WITH SIM. MY MOBILE MODEL 5130C NUMBER IS [protected] AND IMEI NO [protected] & SIM NO[protected]. I MADE A COMPLAINT ABOUT THAT TO CUSTOMER CARE . REQUESTED HIM TO LOCK THE SIMCRD. HE ADVICED ME TO GET A DUPLICATE SIMCARD FOR THE SAME NUMBER. I PURCHASED A NEW DUPLICATE SIMCARD IMMEDIATELY. HE TOLD ME THAT THEY WOULD ACTIVATE THE SIM WITHIN TWO HRS. BUT STILL THE SIM IS NOT ACTIVATED. I WANT TO CONFORM WHETHER THE OLD SIM IS LOCKED OR NOT. I MADE CALLS SEVERAL TIMES.BUT NO RESPONSE FROM CUSTOMERCARE. PLEASE REPLY ME AS EARLY AS POSSIBLE ABOUT THE ABOVE MENTIONED PROBLEM AND ALSO WHEN WILL U ACTIVATE THE NEW SIMCARD?
THANK U

Actually i want to know to procedure of issuing the duplicate simcard.
And in how much time to take activation.

Sir, I lost in my mobile on sunday 05/05/2011. mobile no is [protected]..my name is GODHANDAPANI. please do deactivate in my number. how will be get duplicate simcard.. send me guidence in my mail id:[protected]@gmail.com

SIR
I HAVE 1 QUERY... I didn't know what happend to my sim... i didn't even removed my sim anything but suddenly my mobile shows that there is no sim.. den i tried with another mobile even in that it happened like dat den i called airtel customer care and they told me to get the duplicate sim.. actually whats the problem with my original sim

SIR,
I HAVE LOST MY MOBILE WITH AIRTEL SIM. MY MOBILE NUMBER IS [protected]. I MADE A COMPLAINT ABOUT THAT TO CUSTOMER CARE . REQUESTED HIM TO LOCK THE SIMCRD. HE ADVICED ME TO GET A DUPLICATE SIMCARD FOR THE SAME NUMBER. I PURCHASED A NEW DUPLICATE SIMCARD IMMEDIATELY. HE TOLD ME THAT THEY WOULD ACTIVATE THE SIM WITHIN TWO HRS. BUT STILL THE SIM IS NOT ACTIVATED. I WANT TO CONFORM WHETHER THE OLD SIM IS LOCKED OR NOT. I MADE CALLS SEVERAL TIMES.BUT NO RESPONSE FROM CUSTOMERCARE. PLEASE REPLY ME AS EARLY AS POSSIBLE ABOUT THE ABOVE MENTIONED PROBLEM AND ALSO WHEN WILL U ACTIVATE THE NEW SIMCARD?
THANK U

my mobile number is [protected] i have lost my sim my sim is used by another person pls block my sim and no body use my sim

Sir,
My mobile number is [protected] i have lost my sim and mobile, my sim is used by another person please block my sim and no body use my sim .

I have already submitted my documents for duplicate SIM. Its abt more then 24 hrs its still not activated. I requested many time and hav send many mails still its not activated.

Pls activate my SIM.
My new SIM no[protected]U
CELL NO-[protected]

Sir mera SIM card lost ho Gaya va te main proof dita va but os proof te name correct karvaya va te mainu duplicate diti jave [protected] Es no te mainu puri info diti java pls rqt aa

Sir, i have lost my SIM, but i have replace the same number as before with summited detail documents which is required at HoD but still incoming and outgoing service is not yet activated.. My mobile number is [protected]. Therefore, i earnestly request your esteem authority to kindly check the matter...
Detail documents given below.
Name. Longjei L phom
F/name Y.Lukto phom
M/name. L.Manphen phom
Adress. Longleng district.. Nagaland.
Pin no. 798625.

Sir i have lost my SIM but i replace with submitted my documents..they provide me duplicate SIM as before n i started to used it but later the incoming and outgoing service was bloked. Please kindly activate the SIM services..
Name. Akala
F/name.Rosen
Address. Mokokchung district.
State. Nagaland.
Mobile number. [protected]

yesterdeay lost my phone with two sim [protected] & [protected]

Thanks & Regard
Hariom Tyagi

Sir,
I want to know how much cost for duplicate airtel sim if lost or broken.

Airtel — Disconnection of Services for Inappropriate Billing

NO response and resolution till yet, even tried calling Nodal Officer but his number as given on the Airtel Bill is Switched Off, and Appellate Authority number is disconnecting on calling... WILL SOMETHING BE DONE>...?

My experience is that "No response from the customer care and harassing the customer".

From: "gauri agarwal" <[protected]@yahoo.com>Add sender to Contacts To: [protected]@consumergrievance.comHi



I am having the below concern and there is humiliation being caused by Airtel for charging Inappropriately. Please assist with the steps that I can take.



Please review the below concern for which help is requested.



Regards

Gauri Agarwal

--- On Mon, 6/16/08, gauri agarwal <[protected]@yahoo.com> wrote:


From: gauri agarwal <[protected]@yahoo.com>
Subject: Fw: Disconnection of Services for Inappropriate Billing
To: [protected]@airtelindia.com
Cc: nodalofficer.[protected]@airtel.in, appellate.[protected]@airtel.in, nodalofficer.[protected]@airtel.in, appellate.[protected]@airtel.in, [protected]@del2.vsnl.net.in, [protected]@trai.gov.in
Date: Monday, June 16, 2008, 3:17 AM

Hi



No reply till yet, will something be done or not.



I have called 121 and they say the unbilled amount is Rs/- 15000 now, what is happening?



Regards

Gauri Agarwal


--- On Thu, 6/12/08, gauri agarwal <[protected]@yahoo.com> wrote:


From: gauri agarwal <[protected]@yahoo.com>
Subject: Disconnection of Services for Inappropriate Billing
To: [protected]@airtelindia.com
Cc: nodalofficer.[protected]@airtel.in, appellate.[protected]@airtel.in, nodalofficer.[protected]@airtel.in, appellate.[protected]@airtel.in, [protected]@del2.vsnl.net.in, [protected]@trai.gov.in
Date: Thursday, June 12, 2008, 10:48 PM

Hi, This is to bring to your notice that Inappropriate Billing is happening for Airtel Mobile Connection that I am holding under Mobile Number [protected]. Please find the attached .Doc document for reviewing the concer that I have regarding the Billing Amount that has been confirmed from Customer Care & the Airtel Account Online. The concern I am having is that I travelled to United Kingdom on the 7th Morning and reached there on 8th Morning. As per the attachment number 3 on the attached document the Unbilled Amount from 05/06/2008 to 12/6/2008 is Rs/- 8733.06, But how can it be possible that there has been minimum of the calls that has been made from [protected] and received very few calls on [protected] and the Unbilled amount gets to Thousands within 6-8 days. There has been instances in the past where Airtel has charged Inappropriate Amounts and after filing complaint the charges that I was not suppose to pay were waived of. It was confirmed from Airtel Customer Care about the call charges and I was confirmed that each minute of call will cost me around Rs/- 40 Per Minute and after which the International Roaming was activated. It was also confirmed that there will be no roaming charge for the Corporate Connections that I am holding. Example: 1 Minute Call costs Rs/- 40 so 10 Min call will cost Rs/- 400, even if 10 Min call has been made on each 8 days then the total charge will be 80 Min and cost will be Rs/- 3200 and there has been no calls longer than 10-15 Min a day rarely as I am in Training for 10 Hours & Sleeping for 8 Hrs and it has not been the case that I am on call all the time or for Hours. The calls that have happened have been Incoming and that to for very short duration totally to 10-15 or 20 Min a day. My cellphone remains on Switch Off mode for most part of the day. If for 7-8 days the Unbilled amount as per them is Rs/- 8733.06, then for a person who will be in International State for 40-48 days the Unbilled would be around Rs/- 43665.3 & Rs/- 52398.36 which cannot be case under any circumstances. Also there will not be even a single person who will spend lavishly on just calls and that to someone like me who has been to States on Training. There has been no resolution from the Customer Care Team, on calling at 121 what I was told was that I will have to make the payment and then the connection will be restored, I tried calling from UK the Nodal Officer's Number at +91-[protected] & then Appellate Authority at +91-[protected] but no one picked the call. It seems that they are not ready to hear from the Customers any more and nor they want to provide any resolution to the Problems being faced by the Customers. It seems that we as Customers are being folled around and blackmailing of make the payment then we will restore your services for which they want to charge what they want to and the Customer has to be penalised for the services and charges that are inappropriate and illegal. Also there has been no intimation being sent through SMS or by Calling in personally regarding Credit Limit Increase, Credit Limit has Reached and please make the payment, any changes in the Tariff or when there is a complaint made through the Airtel web Account. There has been numerous times that they have been intimated of not increasing my Credit Limit as well, but they keep on increasing it and indiscriminate & inappropriate billing happens and they make the bill as much as they can with no solution for the customer other than to make the payment for restoration of services as they know Mobile Communication is something which everyone requires and cannot live without. Also there has been instances of misbehaviour and misconduct by the Customer Care representatives when they are being called regarding some concern like the ones above or any other related to Airtel Mobile Services. There has been times when the Customer Care Executives have disconnected the call without providing any resolution of the concerns being faced. It is a humble request that the issue may kindly be reviewed and resolved at the utmost as the inappropriate disconnection of services is something which is problematic and irritating. It may also lead me to take some legal action which is heard when the customers donot make the payment from service providers, but in my case it has never been that there has been a problem created for the payment. It has been times that delayedpayment has been made but I have also payed the late fee as per the Late Fee charge. NOTE: As I being in UK and my only source of Communication was Airtel which has been disconnected I cannot be contacted through call, so it is requested to you to please provide the resolution of the same on ASAP basis. If in case there needs to be some contact be made then it can be made to someone in Delhi and the contact details for the same can be provided as per the request & requirement and the concern can be summarized to the contact person in Delhi.

Regards
Gauri Agarwal

Sir/Madam
I am a subscriber of Airtel India having no. [protected].Since last one month the compony has deducted 110/-(approx), 9.20, 9.20, and 120/- .There was no any call made against these amount.First time when an ammount of approx 110/- I contacted to the customer care for the reason the answer was that there was an ISD call made from this no. while it is 100% false, when I demanded the no. which so called call was made they denied to give me the no. When I told them if I would have made any call then the menu dialed call must show the number, the reply was it would have been erased.On I insist them to give the details they told an ammount of Rs. 50/- will be charged for the details I agreed .but 20-25 days have been passed but I didn't recieved such details.Today when 9.20/- twice and 120/- once has been deducted from my balance I tried so many times to contact to customer care but cann't get contacted.
I want an immediate action must have been taken against such kind of fraudism as soon as possible and also the email id of TRAI for making the complain.

Thanking You
Anand Kumar Agrawal
Mob. No. [protected]
Darbhanga

Hello,

I wanted to sign up in air tel to check my billing .No proper respond from the customer or with call center.What is use of having Airtel connection .

sir
i requested my problem my mobile no-[protected] not come in incoming call but outgoing call are gonig so pleas sir solve my problemb
bihar dist darbhanga kusheswar astan
(not in incoming call)

How many days will you take to solve my problem?

I am Dinesh Sharma, airtel no. [protected]. I applied for airtel postpaid connection for 2 years but un-fortunately it was disconnected within 1 year. I again paid for that, which was not due to me. For this i compained several times with your officers available on 121 or 198 but the status is same. I am sorry to say that being a such large company this type of mistake by your executives is really ?.

I hope you people will look into the matter personally.

Dinesh
[protected]
[protected]@yahoo.com

My mobile nois [protected] was disconnected on 8.3.2012.today I have recd the bill no.[protected] dated 24.3.2012. It is surprising when the connection was disc connected on 8th March 2012why the bill has raised upto 24thMarch, 2012. Please give me the reasons why I should pay beyond the date of disconnection.

I writing this to the App. Authority, directly and not making any call to your complaint nos. because your representatives are very polite but they have always does whatever suits them. Whenever I have visited your outlets they are again polite but not helpful.

Would please lok into the matter, if I will not get any positive response from you. I will be compelled to surrender the present iptvcoonection no 43081910.

Thanks for giving your time.

Dear Sir/Madam
I had requested for call details (i.e. incoming and out going) of of my Pre paid mobile No.[protected] from July' 2008 to Sept' 2008 during the month of Sept' 08 by way of contacting with the customer care representative and also by sending two tyhree SMS. It is ill fated and regretable to state that despite my request I could not get the information which is against the law. I therefore once again request you to provide me the incoming and out going call details from July' 2008 to Sept' 2008 without delay failing which I have no other option except agitating the matter in competent Court of law for which all cost and consequences will be born by you.
Yours faithfully
Sudhakar Dwibedy
FLAT NO. 4(E), 3RD FLOOR,
JUPITER APARTMENT,
1, BARABAGAN LANE,
P:O: ALAMBAZAR
KOLKATA - 700035

I am a retailer for Airtel in Margao and my distributor is M/S. Kundaikar, Borda, Margao-Goa.
For last 2 weeks i have been requesting to supply me with Pre-paid Airtel vouchers and to my repeated calls/ requests nothing has been done. The Runner who is looking after this area is not punctual and refuse to accept our fone calls.

Kindly take neccessary action so my customers are satisfied with Aitel services.

Yous sincerely,

E.A.C.Rodrigues
Baboy Commerce Center
Near Hari Mandir
Pajifond, Margao-Goa

Airtel Prepaid Connection — Unauthorised deduction

I am ritesh using u r prepaid coneection no.[protected] , I hve not download any game from u r Tadak live then also u hve deducated my balance, when i compliant to u r custumer care they said I hve activated at 7.30 am, & message come on 9.40 am or its possible that any service which ahs been acttivated at 7.30 am & message has sent at 9.40am & these happening from Two months u r deducating my balance without ant activation, these is not coorect & making me to change my service

Airtel — unauthorised deduction from prepaid connection

I am airtel pre-paid customer. On 22.10.2011, I received an SMS from AD-54888 stating that an amount of Rs.10 has been charged for missed call alert service. Again on 11.11.2011 Rs.30 has been charged on account of the said service renewal I have never requested for this service. This is totally illegal. When contacted through service centre, no proper reply was given. Request to refund my amount forthwith.

me pradip gupta.my no is [protected] is a airtel no ofcourse.my line was barred due 2 nonpayment of bill the very nex day I have paid my mobile bill via cheque.but the line didnt activate even in 2 days.i had mailed [protected]@airtelindia.com but they say that this is not a airtel no.. i am also showing you tha email sent to me by them :-

________________________________________________________________________________...⇄

Dear Customer,

We are unable to process your request received through email since either
the Airtel Mobile no. is not mentioned or it is not in the correct format.


Please resend the mail again with your Airtel Mobile no. in the Subject as
per the following format:

98XXXXXXXX or 99XXXXXXXX

Assuring you of our best services, always.

Note: In case you are writing to us for your Airtel Landline queries then
please send an email at [protected]@airtel.in

Warm Regards
Airtel Customer Service




JUST THINK THE COMANY EVEN HAVE NO KNOWLEDGE ABOUT THEIR PRODUCTS AND EVEN THEIR CODES
AND THEY SAY "AISI AZADI AUR KAHA"

FRIENDS STOP USING AIRTEL CONNECTION

my no is [protected] which is a lifetime card is inactive from[protected] kindly do the need full

my no is [protected] is a lifetime card but is inactive from[protected] please activate the no asap

Sir,
My number is [protected]. I availed international roaming as i had to travel to UK . Now i want to discontinue this facility. Pl. discontinue this facility and oblige.
My email ID is [protected]@gmail.com

Devshree Tulankar

pl. stop international roaming

Mob. Number [protected]

Devashree Tulankar

maine first time 543213 tollfree no.pe phone lagaya to mujhe gaana sunaya gaya
aur turanth ek massage bhej diya gaya ke apka free subcription ho gaya hai
aur tabse mera har 10 din me 10 rs. kata jata hai
to maine costmer care se phone karke puchne ke baad bataya gaya ke aap 543123 pe phone karenge to apka subcription kiya
jayega
ok to maine kisi bhi toll free no. pe phone karna hi bhandh kar diya ( ab yeh 10 or 12 din phale ki baat hai ) aur mujhe bina batay
aaj phir mera 10 rs. kata ja chuka hai aur kamal ki baat yeh hai ki mobile mai balance nahi rahte hue bhi subcription kar dete hai
aur minence (-) balance dhika dete hai please mujhe advise de or unsubcribe karne ke liye kya karna hoga
yours fathfulyy

hellotune service activated automatically and deduct my bal i didn't activate ht service.
i try to contact with your costmer care but they didn't listen anything and give there suggestions
they deduct near about 70 rs from my account.i only activated mobile office on my cell.i need my money back they deducted

Sir my prepaid airtel mobile no is [protected]. Most of the time i call a paticular no then there is a cross wrong connection and someone else answers . Kindly look into tis disorder in ur network and rectify it as soon as possible to avoid further inconvienence
Thks
Badeiti War

i bought a world calling card of rupees 500 from a seller in mumbai airport & when i reached saudi arabia & tried calling, the operator saying its not a valid card

I also purchased an airtel calling card for 500 bucks at the delhi airport only to find that it didn't work on reaching the US. It's was a big disappointment.

inspite of putting revised lower tariffs for china /egypt ... in airportat mumbai airport from last 4-6months .
these are not updated in the system and airtel world calling cards is looting customers by not following the revised plans, we are still getting the old talk time .i have written so many complaints before too but to deaf ears. are customer service sleeping . come one its time to wake up ...enough of sleeping and looting people

I also purchased world calling card at delhi airport on 18th, nov'08 on way to london . The card is not recoganised at london telecom or by my airtel postpaid.

Airtel World Calling Card — Unable to Call

Hi,
I am in FIJI and whenever i dial [protected] (access number of country where I am in) i always get a busy tone.
Please suggest the soulution urgently.
Sachin

I purchase airetel world calling card from cochin airport @ 500.using this card via Rignet Support singapore phone but telling invalid no.pls advise how i will use.

Airtel World Calling Card — charge exorbitant amount by local network

i have been using the airtel world calling cards during my stay in the USA over the past 2 weeks. Now i receive a bill from vodafone for an amount of 19000 INR. they claim that the local network AT&T has charged me for each call made using the calling card. what am i to do now?

Airtel — unable to call ireland

my mobile no is [protected].eventhogh i have balance money in my account i am not able to ring up ireland(announcing insufficient funds).kindly attend and give feedback.













)

Hi,

I am kiruba from tamilnadu.

I want to get airtel world calling card so please mail me.

where WCC is buying.

Give me my pin Code.
Becouse My PUK Blocked. This Is My Phone Number.[protected]

My brother bought a world calling card of Rs 500 at calcutta airport. But the card was not working while tried outside India. And as of now the card also got expired. Please help. Following are the details of card.

Date of Pkg.[protected]
Batch No.97582897
Tracking No.[protected]

hi can i buy airtel world calling card to talk to my frnd

I had purchsed an Airtel world calling card from Mumbai airport for Rs 500/. The same was supposed to give me 62.5 minutes talk time in Germany. However after calling for less than 20 minutes in total, the card does not seem to be working as conveyed by world wide operator. Secondly, most of the time 3/4 till date direct access to home number is not possible.
I request Airtel, India to look into my complaint. The card number is[protected].

World Calling Card Airtel Failure

I am writting this mail to lodge a complaint against poor service of your calling card. I had purchased a wcc batch no 977864550000977864550007 on 11th June at Mumbai International Airport departure lounge. I intended to use it in Malayasia, but on dialling the no I was greeted with the message that the card is in active. After dialling the help line I was informed that there is no way the card can be activated here, you need to take it back to the same vendor. This is in contravention with the assurance given by the salesman at Delhi Intl Airport stating that the card does not need any activation, and can be used frm anywhere instantly.

This is unacceptable service on part of Airtel. I am a customer for last so many uears with Airtel, and this kind of service downgrades the image of Airtel. I would thus request you to immediately look into the matter and refund me my money at earliest.

I have purchased a Airtel World calling card from chennai airport worth 500 INR to use in US. After reaching US, calling toll free number and entering code, says that it is not activated. Support says that they cant help and you have to go to India. On observing the card, I noticed that card is packaged on 1Nov 2008 and validity is 9 month. I have bought on 25th July 2009 so it is suppose to be active till 1 Aug 2009. On site they says that world card doesnt require any activation. Could you help me in getting the customer care number of India as it is not available and remady to get the card active. I am hear in us for 3-4 days.

AirTel Bharti — WCC Services down

Hi,

Since morning I am trying to make a phone call via 08001291 Access number. I am getting some network error while doing the same. I have been using Airtel-WCC since more than a year, this is the first time I am facing this problem.

I have tried it from different mobiles and numbers (all Etisalat) but the problem persists in all the cases.

Kindly let me know if there is a problem with Airtel network and also the time in which it would be up and running.

Information that might be useful:
My Current Location : Dubai, UAE
Curent Mobile Service Provider : Etisalat ( +[protected]

Please Note : When i tried sending you this complaint via wcc.[protected]@airtel.in I got a delivery failure notice telling that this mail id doesn't exist. Is this a joke since the same email id mentioned over my WCC? How could airtel on the records display an email id which doesn't exist on the cards?

Prompt response from a reputed company like Airtel is expected and would be highly appreciated.

Thank You

A valued Airtel Customer,
Saurabh Garg

I HAVE NOT SUBSCRIBED FOR AIRTEL HELLL TUNES. SURPRISE TO KNOW THAT WITHOUT MY PERMISSION IT HAS BEEN ACTIVATED AND I HAVE BEEN CHARGED RS.30/- TOWARDS HELLO TUNE CHARGES. MY MOBILE NO. IS [protected]. I HAVE SPOKEN WITH YOUR CUSTOMER CARE SERVICE BUT GETTING STANDARD REPLY THAT I HAVE ACTIVATED IT. I HAVE NOT RECEIVED ANY CALL WITH REGARD TO ACTIVATION OF HELLO TUNES. KINDLY RECREDIT THE AMOUNT DEDUCTED TO MY PREPAID ACCOUNT BALANCE UNDER INFORMATION TO ME.

HOPING FOR AN QUICK RESPONSE FROM YOUR END.

Airtel world calling card — Airtel world calling card is not working

Airtel world calling card is not working.

On[protected] I have purchased two Airtel world calling cards (Worth Rs. 500+500 = 1000/-) from Kolkata airpot.Though the Airtel authorized vendor assured me that all of the cards are preactivated but from Malaysia when I tried to use them, the operator said that the cards are not activated at all and the activation can be done only from the vendor from where these have been purchased.

I am just wondering how this kind of frauds can be happen from an esteemed service provider like Airtel ! I would request the authorities to activate the cards at the earliest and confirm me through mail.I also sent a mail to wcc.[protected]@airtel.in but got no reply from them.

The batch No/Tracking No of the cards are given below:(Package date 01 Aug 2009)

979301350000979301350011 and 979301350000979301350012

Airtel world calling card is not working.

On[protected] I have purchased two Airtel world calling cards (Worth Rs. 500+500 = 1000/-) from Kolkata airpot.Though the Airtel authorized vendor assured me that all of the cards are preactivated but from Malaysia when I tried to use them, the operator said that the cards are not activated at all and the activation can be done only from the vendor from where these have been purchased.

I am just wondering how this kind of frauds can be happen from an esteemed service provider like Airtel ! I would request the authorities to activate the cards at the earliest and confirm me through mail.I also sent a mail to wcc.[protected]@airtel.in but got no reply from them.

The batch No/Tracking No of the cards are given below:(Package date 01 Aug 2009)

979301350000979301350011 and 979301350000979301350012

please send me the cheapest way to call in saudi arabia

i am not able to acses frpm uae 08001291 how to acsses

[protected]
this is my new card, it is not in processing i submited all document

I have purchased a world calling card from New Delhi airport on 19/04/2010 for Rs. 500/. I am in Hong kong now and the service provider says my card is not activated.

My card no is:( Secret PIN): [protected]

batch no/ tracking no:[protected]


I ask airtel to please activate my card urgently

I too bought a airtel WCC from bangalore. However when I tried calling india from USA, it says card is not activated. i called airtel customer care, they were not at all ready to help me out.

I feel airtel should stop cheating people.

I bought a card from Chennai airport and couldn't use it. Customer care is telling that card is in invalid status and i have to talk to chenni customer care or talk to the person who sold the card in chennai airport. Cheating people. Airtel should help their cutomers and stop this cheatings.

I purchased a calling card at Delhi int Airport on 3rd April 2011 before living to France.At France when i tried to call, it is telling the card is invalid.Kindly slove the problem.
My card no is [protected]

Regards

I bought AIRTEL INTNL.CALLING CARD from chennai airport on 31st early morning before boaring the flight to Minneapolis.After coming to Minneapolis I tried using it to call India.It is not working and I get the message that " not a valid no"

What to do? Can someone help?
where to get relief?
arul manohar

AIRTEL/ Friends card — Customer Care executives misbehaved

I have a AIRTEL Friends card and am unable to use the CUG available by dialing *110# service so logged complaints number of times with complaint ref.number
([protected], [protected], [protected]).
Also i did call customer care and complaint number..198. but the executives there did misbehave with me on phone at around 1300 hrs on 23rd Sept. 2008.

I'm shocked and now planning to seek legal advice for the misconduct.

The Branch manager
Airtel India pvt ltd
Mohali

Sub:- Deactivated connection, which was verified by me in Panipat

Respected sir,

I feel very said to intimate you that, one of your executive making a fraud along with airtel connections, I was working in Panipat in dominos pizza India ltd. Your executive Mr. Sikinder was came to me for new connection of airtel but I refuse his proposal, he came so many time to me for that connection after his request I was agree to take the connection, at that time he was said that these connection for you and your staff, they need a id proof for activate those connection, so I issued some letter against id proof, and submit to him, the number was activated on behalf of that bonafide letter, but on that letter there is not a statement like, the bill of those phone has to be paid by the company, it was written by Mr. Sikinder later on by his hand writing. So now I heard that the bill of all those connection on behalf of company, while I always refuse for that,
Kindly look into it because it is untolerate able from your side, it means this happened with every customer, it is a fraud case.
I need their is some fast action on this matter. I & my company will be not responsible for any billing related issue.
Thanking you

Vijay Shankar Tripathi
Store manager
Golden temple store
Amritsar

Ph No.[protected]
Mob No. [protected].

The Branch manager
Airtel India pvt ltd
noida

Sub:- bill forced over Deactivated connection

respected sir,

my father mr b.s.bisht bought your postpaid airtel connection([protected]) and it was disconnected on april, 2008. we have the last bill of april which we have already paid. but now we are getting calls from airtel that now we have to pay a bill which is dated after april 2008, but sir as we r not in contact with are pervious airtel connection since april 2008 the airtel people are forcing a fraud bill over us.
Kindly look into it because it is untolerateable, it means this happened with every customer, it is a fraud case. please look into this matter as quickly as possible as people from airtel are harassing us on phone.

karan bisht
noida
mobile:[protected]

i act my sms11 service at 24oct 2008 but i want to deactivate my sms 11 pack but it cant dactivate pls deactivate that service

i act my sms11 service at 24oct 2008 but i want to deactivate my sms 11 pack but it cant dactivate pls deactivate that service



my cell no is [protected] pls anybody call me and tell how its possible

The Branch manager,
Airtel India Pvt. Ltd.
New Delhi.

Sub: - Un-necessarily adding services on my connection

Hi,

My name is Sudeep and I’m using Airtel Postpaid number [protected]. On Thursday, 27th November 2008 I got a message from Airtel customer care regarding activation of “FRIENDSHIP PACK SERVICES” however I never applied for that. After getting of this message I immediately called up customer care and conversed with Narender (Customer Care Executive) and he ensured me for de-activating this service from my number and apologized for this mistake, for that I got complaint#[protected].

But today Monday, 1st December I got another message from Airtel customer care that FRIENDSHIP PACK SERVICES have been activated on your connection.

Please do the needful.


Regards,
Sudeep Sharma
Manager Operations

Hiiiii

my sim card is damaged . pls inform me from where i can repaire it. i am near from Mohali phase II i[censored] have contact no. of headoffice in Phase II, Mohali then pls inform me .

Thanks...

Dear Sir/Madam,
This is to inform you that I am a permanent postpaid costumer of your esteem organization. I live in Kharagpur, Dist- West Midnapur, West Bengal, India.
Sir, my question is How do you appoint any person, since you are the best in the telecoms industry?
Now The complain that I want to inform you that there is a lady named Moon Moon Pal, working in Kharagpur Malancha office is a Sex Worker. She comments about the costumer as "Sourer Bachha"(son of a pig), She is using the company name to make her more personal benefits. If You want to ensure you can get the data about her from Nibaran House in subhash palli and its surroundings.
The effect will be known to you as I suspect because I am also a multinational employee having 11 years of experiance.
Thanking You
Warm Regards

sir this is my laast complaint that i m not getting the proper service i mfacing the problem that i cant get signels in my office na di m complainting this from last six months i m being calling regullary to the costumercare every day i m being told that the complaint had been taken and it will be resolved in the next 24 hrs and still it is not resolved and noww i m going to spend some money to send all the mails in the press so that every one in the country will know that what type of service airtel is giving to his costumers
and one more thing this is going to be a big issue for airtel i m using 15 connections at my office and monthly the billing is of almost 50000 rupees and if costumer like us are not getting the servise then what will happen to other costumers


i think airtel dose not want business then you should close the business

AirTel — unethical

I am a prepaid customer, on 04.08.10 I selected an option of Rs.5 for 50MB internet.I used 49MB. Airtel deducted a Rs. 36 from my Balance. I called customer care, twice, It is a paid call. Happend to spend much time. but no use. meantime I contacted Airtel Gallary. They say call 121.
On 21.08.10 mobile was on sleepmode, pushed a button to activate, a message came Thanks for downloading, charged Rs.99/- I was roaming. called 121 paid service twice to get the money back.
On 24.08.10 at 14.52Hrs. message came charged Rs.5/- for game.
On 25.08.10 at 14.53Hrs. message came charged Rs. 5/- for game
I never use / play game.
On 21.08.10 I requested customer care people to activate do not disturb service, She told it will take 45 days to activate.

i am a customer of Pune (Maharastra) Airtel Prepaid service from year 2006 my mobile number is [protected]; right now i am in Varanasi U.P.for vacation. My sim card is unfortunetly blocked and now it requairs PUK number to resume my service.
Please let me know how can i get my PUK number here in Varanasi?
Unfortunetly your 121 service is not working well and i am not able to talk to your customer care executives.
Please look into this matter and let me know the way to start my sim ASAP.

Thanks,
Debashish Banerjee

I am a customer of Panipat (Haryana) Airtel Prepaid service from year 2007 my mobile number is [protected]; i have a recived a massage from 64611015 the was they have charged 15/- for animation services in dated 8 Nov 2008, and now i have recived a second massage 15 nov 2008. and now they also have charged a 15/- Rs. When i try to talk with customer care they dont give the completed infomation to me. please do some think about this they totaly doning the worng with me.
I and aslo decivated the all the unknown calls & massage from Airtel Services.

Please replay to me.

Thanks
Deepak Sharma
Panipat- 132103
Phone : [protected]

Sir,
I had lost my mobile With Prepaid Number [protected], but this sim i had purchased from unknown operson, but i had now lost, so i want use this same number again but i want the details of this Mobile Number,

Please do the needful help.

Rgrds
Praveen Kumar

I have purchsed a new airtel connection.Without any activation airtel is deductiong Rs.7/week for alerts.I contacted 121 (custom-careless) they gave me a number, If Iam dialling this number there is no response from the end.In airtel web site they have provided activation numbers only, but no de-actvation numbers are given thus making the airtel consumers fool.

I AM SENDING FFA MESSAGE ON FRIDAY 28th NOV 2008, I'LL RECEIVE A MESSAGE FROM CUSTOMER CARE IT WILL BE ACTIVATED WITHIN 48 HRS, BUT TILL KNOW TODAY'S 2nd DEC IT WAS NOT ACTIVATED NO RESPONSE FROM THE CUSTOMER CARE, NO ONE IS GIVING PROPER RESPONSE, AND ONE REPRESENTATIVE TOLD HER IT WILL BE ACTIVATED ON MONDAY, BUT TILL KNOW NO RESPONSE AND NO MESSAGE FROM THE CUSTOMER CARE, AND I AM NOT GETTING TO CONNECT THE CUSTOMER CARE 121, IN MY CIRCLE ALL ARE USING THIS AIRTEL MOBILE, BUT NO ONE IS RESPONDING THIS IS VERY BAD SERVICE FROM YOUR SIDE, [protected] AS SOON AS POSSIBLE DO THE NEEDFUL

always detected 15 rupees at one time its happing for 2-3 week. and plz connect my customer care. i m able to talk with customer care...

i have problem indoor signal and there so many phone users they r suffering from same problem my mobiles numbers is [protected] hyderabad plese soll my complaint by sortly

i am facing signal problems in my home and also outside on the ground flour with my airtel.
the strenght is 1or nil
please solve my problem

Hi, I am also facing problems from Airtel Mobile network, its not very clear and sometimes calls get dropped.

I think too much of congestion in the network, poor signaling

I Aditi being nri and being Australian bought flat in Krikhi ext near Church near Malviya nagar which is groung flat and there is no mobile signal.I brought external antenna from abroad but no use.Now kindly help us to solve this major issue at the earliest.We are losing money and time due to this small problem.
I have high hope on you as Airtel.Anxiously waiting for your solution????
Thanks and regards.
Aditi
Abroad tel[protected]
Delhi pp-Chandan[protected]

We Bell institute of Hotel Managment is have many CUG Airtel numbers, past 6-months we have signal problems, after several complaints airtel engineers came and fixed some signal equipment and the problem is we have full signal but calls cannot be recieved, conversations are cut inbetween, sms sending fails 9 out of 10 times, despite of calling for service we don't get any response from local engineers, we are planning to switch to vodafone as the service in the area is crystal clear. Hope Airtel will fix this problem asap to stop migration.
Regards,
Manikandan P
Principal
Bell institute of Hotel Managment, sivakasi
[protected]

mobile connectivity for airtel is poor. This building having 100 flats with high net worth owners having more than one mobile of airtel to each flat have no option but to ask for number portability unless airtel address the problem to improve the signals.
S.S. Raju
[protected]
alternate
[protected].

Dear sir / Madam


I have problem indoor signal and there so many phone users they r suffering from same problem my mobiles numbers is [protected] 3927/28 Padam Singh Road Karol Bagh New Delhi - 110005 Please soll my complaint by sortly




Ravinde Kumar Dahima
3927/28 Padam Singh Road Karol Bagh
New Delhi - 110005
Phone No[protected]