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Airtel Complaints & Reviews

2.1
Updated: Oct 10, 2026
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S
sashidhar reddy natla
from Puducherry, Puducherry
Jun 3, 2009
Resolved
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hello, this is sashidhar reddy natla from andhra pradesh studying in annamalai university, has taken airtel prepaid sim on 11th of may.after three days i got message that i dint submit my documents. so i went and gave my documents once again(my passport and local residency proof given by the warden of medical pg hostel annamalai university with photos). after 3 days my outgoing was aborted. so i went to airtel office on monday evening and again i gave my documents to them.i have balance around 260rs and have added booster card to it(123). again on tuesday evening i got message that if you donot submit your documents before 11th of june my connection is going get disconnected. actually i want to know whether you have received my documents or not .kindly reply me as i am having this problem since 10days or else i can opt for another companies.
Aug 14, 2020
Complaint marked as Resolved 

Prepaid Sim — very poor service

i purchased airtel prepaid sim([protected]) 8 months back..now they are asking for ID proof, ...no matter ...i submitted the ID proof and all other DoC 3 week back...at O-9, lajpat nagar-2(airtel outlet)...
but they have not submitted those doc. further...
and that too they are not responding to the customer...
at the end the customer is facing he problem...
(No matter how good is the brand, service makes the difference)...

Airtel Sim — Regarding outgoing services

My no. [protected] ka outgoing barred but message shows it is valid till 12 oct2008

Airtel Prepaid SIM — very very poor service of internet service

Dear Sir,
I am very sorry to inform you that your internet service form Jaipur is very poor . While I made complain than form your part take it a revengeful and now I can not accsed the service. Please make it sure that your company can provide this service properly or not . My all lines are jammed for your costumer care service center . Now I am unable to make any contact to the costumer care service center.
off out going calls
Dear Sir,

Details about My New Connection Airtel Mobile SIM:-

SIM NO.[protected]F

MOBILE NO.-[protected]

SUK-10 PKD 6th DEC-2010


We already submitted ID Proof (Voter ID Card), What else Company needed.
Don't you think company should Inform first before putting off the phone
And if some one came to verify at home, they should atleast inform in advance.


Regards,
Pramesh Bhadauria
email ID bhadauria.[protected]@gmail.com
M-[protected]
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    S
    Samin Das
    from Valpoy, Goa
    Jun 3, 2009
    Resolved
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    Resolved

    I have not get my refund (security deposit) for Surrendering my Airtel Mobile No. [protected].It was surrender on[protected].
    Aug 14, 2020
    Complaint marked as Resolved 

    AirTel — refund for security

    dear sirs , i beg to say my air tel conection surrender to 10 mar 2007. but security d.d. is not received till time . one time remind for you on dated[protected] . this is not proper way for it is largest company for air tel i req you to pls send the d.d. is earliest thanks
    my new no. [protected]
    my address:_ RAM GOPAL AGARWAL-53, HANUMAN GANJ CHOVEJI KA BAGH FIROZABAD(UP)

    AirTel — Non Refund of Deposit

    Two years ago in Dec 2005 I had paid Rs 500 against Airtel's scheme of Fly by Jet free ( ???). Reciept No 0 22 831
    dated 21st Dec 2005.

    This money I had deposited under my mobile no [protected] at Bharti's office on Ashram Road in Ahmedabad.

    As per the scheme the ticket was to be given free of charge to any destination in India after six months. When nothing was recieved and one year had passed I chased the same office which gave me a numebr to be called.

    After lodging my complaint they sent me a form informing that the ticket is not free but you have to pay full taxes and duty or optionally take back your 500.

    I opted for the refund of the money which I was told will be adjusted in future bills.

    Since then the Airtel is neither replying to the complaint nor making refund. The office staff now says, we donot know anything about this.

    When I write a mail I get autoresponse where a solution is assured within 24 Hrs, but these 24 Hrs never pass. but nothing has happened so far.

    Thanks and regards.

    Auto-Acknowledgement - Fw: Regarding your Airtel Mobile Number [protected] [REF:[protected]]

    121
    to:
    manven dubey

    Airtel — Regarding the refund of security deposit

    My name is Sandeep Gade, subscriber of your Airtel company. On april 08, i had taken the new postpaid sim of the no-[protected]. n also given Rs 500/-as a security deposit.Later i migrated the sim from postpaid to prepaid.n according to ur company's rules i should receive my security deposit within 45 days.i waited till 90 days ie 3 months but stil not received from ur end, after that i called customer care n raised the complaint from my side(complaint no[protected] but till date the complaint is not solved.i have also spoke to TEAM LEADER of 121 ie Mr.Sapan but stil not received proper feedback.n whenever i call on 121 regarding my complaint, Mr Sapan tries to avoid my call or pretends to be very busy. he even had committed to callback me but failed to do so.
    After so many false commitment n no proper response from your company employees i am sending this mail, hoping that my complaint will be solved as soon as possible.

    AirTel — Non refund of Security Deposits

    Initially I was the Billing customer of the company till from Jan 05. In March 08 I went to Malad Service Centre to convert the billing service to prepaid service. At that time also after making 3-4 trips as usual to service centre prepaid service got activated. I was told at that time that my security deposits of Rs.500/- will be sent through courier after adjusting all the dues within 40 working days. Till the date I have not received any refund cheque. Meanwhile I visited to Mira Road Service Centre for the enquiry of the refund on 24th of June 2008. I was told that chq of Rs.448/-after adjusting dues has been dispatched. But I didn't receve it yet. As I am residing at Virar it is very difficult to visit again & again to the service centres. So I sent my representative to Mira Road Service centre twice. On 9th of Aug they (Airtel) told my representative that they are going to credit the amount (Rs.448) to my prepaid balance. Yesterday (13th Aug) one of the company executive did contact on my mobile & told that the amt of Rs.448/- has been credited to my prepaid bal. & if any difficulty is there contact to No.[protected]. After his call I checked my balance and found that it was a good fake. No amt has been transfered. On contacting the above mentioned no.the message comes that "This tel no does not exists". I think that these company executives are making fool to me. I am very much furstrated by the behavior of these company people. Please guide me that what action can be taken against them.My mobile no is [protected].
    Waiting for your reply.
    Dear sir, on 11-8-09 I have recharged my airtel with RC 96 later i came to know that it is not at all suitable for me therefor i dial 121 to deactive this RC 96 but i was given replied that it is not possible. Hence i kindly request you to deactive this RC 96 on my Airtel Mobile No. +[protected]. I not bouthered about the money i spent on RS 96 Just deactive it

    Thanking you
    Syed Amjad
    Andhra Pradesh
    [protected]
    H my deposit money back can un please help me regarding theseI,

    I have raised a complaint regarding airtel wireline termination reqid is 376650 and my account num is 16025657 and want

    Security deposit — Non-refund of Security Deposit

    I have rented a flat from Gopal Dhar in April 2008. The flat 1A, 138EA, Metropolitan Housing Society, Chingrighta was taken on rent by me in April 2008. I paid advance of amount Rs.40,000/- through cheque from ICICI Bank vide cheque No. 547696, dated[protected]. But while I vacated the house, he did not pay me that advance amount. Since then I am trying to get the same but no response from him. Also, he is bargaining with the tenant for cash rent payment to avoid any Income Tax payment.

    He has got Jewelry shops in Garia and many flats at his own, but doing this type illegal matters. Since I have been moved to Pune from Kolkata, he has taken the benefit out of it.

    I need your help as to get back of my money that has been paid as advance.

    Dr. Diganta Sarmah
    [protected]
    To,
    Date: Jan 7th, 2012
    Manager
    Customer relations /Services
    Bharati Mobiles Limited




    Dear Sir,

    Sub-Non refund of International roaming security deposit Mob. No. [protected]

    This complaint is regarding the non-refund of my International Roaming deposit
    of Rs.3000 paid on vide Airtel receipt no 1565 on 01/06/2012 at Nandidurga
    branch, Bangalore.

    I had asked for the cancellation and refund of the international roaming
    service on July 17th 2012. But, to my understanding a little later in
    September, I understood that the request for refund hadn't been generated.
    Hence, I lodged another request/complaint for refund on September 09th 2012,
    Service request No:45821916. In spite of consistent follow up, through service
    request numbers F[protected] on 19th Nov 2012, F[protected] on Dec 05th 2012 and
    F[protected] on 5th Dec 2012, F[protected] on 5th Dec 2012 and F[protected] on
    12th Dec 2012 the refund amount or cheque for the same hasn't been delivered to
    my premises yet.

    I am very disappointed with the service by Airtel.
    In case I do not receive your reply in writing within the next 15 days from
    this date, the same way without immediate results, I will be compelled to
    approach the consumer forum for deficiency in your service and redressal of my
    grievances with a copy of this letter.

    As I will be out of India and not accessible, please contact my father
    Mr.Karthik R K(power of attorney holder) for any discussions. His number is
    [protected].


    A hard copy of the same has been posted.



    Regards,

    Krutika Karthik.
    Ph-[protected].
    [protected].
    #10,AECS Layout, 2nd Stage,
    2nd Main, Sanjaynagar,
    Bangalore-560094.
    I was having airtel Post paid connection with the number [protected]. On[protected], I gave an application to the Airtel Relationship Centre in Anna nagar Chennai, to convert post paid to pre-paid retaining the same number. At that time, I was having an outstanding amount of Rs.454/- (Rupees Four Hundred and Fifty four only) which I paid through cash; subsequently after 3 days my pre-paid connection was activated. I initially paid the Security Deposit of Rs.500/- for the post paid connection which is neither refunded nor adjusted against the outstanding amount before converting into pre-paid. On[protected] I went to Airtel regional office, Bharati Towers in chennai and made a compliant on this issue to Mr.Dinesh (customer care) and he said within 48 hours this issue will be solved. After couple of days again I called Airtel customer care and they asked me to send the scanned copy of the deposit receipt and I mailed to them the same. Again they said this issue will be solved on or before Feb 16th 2013. Mean while I got an email from the customer care (Ms Hemalatha) as follows "

    Quote" Ref: Email dated[protected], inquiring about the status of the service request number48324886 for your airtel mobile number [protected].

    Thank you for your email to airtel and welcome the opportunity to assist you.

    As per service request number48324886, we regret to inform you that there is no refund is reflecting in your account.

    We hope that we have been able to address your query suitably.

    Please do write in for any further assistance.

    Unquote.
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      B
      Binu Pillai
      from Delhi, Delhi
      Jun 3, 2009
      Resolved
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      Resolved

      I had used the icici bank online portal for a prepaid mobile recharge of 150 rs, on May 30, 2009 the amount was deducted from my account and thepayment was shown as success in the name of Euronet Worldwide India Pvt Ltd, payment id [protected], but till date no recharge has been reflecting on my mobile
      Aug 14, 2020
      Complaint marked as Resolved 
      I had used the icici bank online portal for a prepaid mobile recharge of Rs. 222, on June 9, 2009 the amount was deducted from my account and thepayment was shown as success in the name of Euronet Worldwide India Pvt Ltd, payment id [protected], but till date no recharge has been reflecting on my mobile
      I had used the citibank credit card online portal for a prepaid mobile recharge of Rs 333, on June 22, 2011 the Reference No: [protected]-AUCNP1 amount was deducted from my account, but till no recharge has been reflecting on my mobile
      Hello Team,

      I have reached 599 amount with my google pay for Airtel a number it showing waiting for confirmation,

      Please do the needful
      I had used the airtel payment bank online portal for a prepaid mobile recharge of Rs. 119 jio on may25 2023 the amount was deducted from my account and thepayment was shown as success in the name of Euronet online recharge payment transaction id[protected] but till date no recharge has been reflecting on my mobile
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        M
        Mybangalore
        from Bengaluru, Karnataka
        Jun 2, 2009
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        Airtel executives misguides customera about the GPRS option. Monthly 99. the customer executives and airtel sales people will say that you can access any wap sites using this connection. But they will not tell you that if you access any sites other than Airtel Wap you will be charged extra. Besides that it also does not allow you to access your IMAP or POP emails using built in email clients in phone like Nokia or any other hadnsets.

        for accessing your IMAP or POP email you need Vodaone Mobile Connect or Airtel Mobile Office. Vodafone charges 149/month where as Airtel charges 149/week

        compare that to the basic GPRS that does not give any useful service to corporaate users Vodafone charges 49/month and Airtel charges 99/month

        Both of them cheates, I am going back to Vodafone connection on the second day of taking my Airtel CUG connection. For which I also had to pay Rs/300 . They told me that is for makign online payements

        For those lucky one who have subscribed to GPRS from Airtel or Vodafone before 2008, you can still access your IMAP emails through Vodafone Live or Airtel Live

        Thanks to the nonsense IT system both these companies have including their online payment sites, (using Oracle billing software). they not only cheat, but prrovide the wost possible services.

        I will make sure every one in my organization switch from Airtel and Vodafone to any other service provider. It was my mistake I supported Airtel in offering CUG plans for my company.

        Airtel — false information for GPRS Service

        sir,
        This is to inform you for your kind co-operation that i am Arun Kumar Kabasi having an airtel connection, Phone No. [protected]. i have recharged Rs. 999/- on 16 Nov 2008 for the purpose of 60 days access unlimited internet on phone & PC service. vide Tranjection ID[protected] on 16 Nov 2008 at 09:50. I asked customer care on 14 Dec 2008 for conformation of my unlimited internet on phone & PC service. Customer care has given the conformation report that i will get the same service till 15 Jan 2009. But On 19 Dec 2008 my service has been deactivated. The complain has been raised to customer care. But customer care informed me that my unlimited internet on phone & PC service was activated for 01 month. Now tell me how we believe customer care. Not only that after that my customer care service has been deleted till now.
        Again showing the massage i have recharged Rs. 999/- for 02 month for unlimited internet on phone & PC service vide tranjection id[protected] on 27 Dec 2008 at 09:28 am. But till i am unable to know that i will get facility for 2 month or not due to inactive of castomer care service.

        WITH HUMBLE REQUEST, PROVIDE THE FOLLOWING FACILITY
        A) PLEASE BE INCLUDED PREVIOUS BALANCE DAY WITH NEW RECHARGE.
        A) PROVIDE UNLIMITED CUSTOMER CARE SERVICE FOR ALL CUSTOMER.
        B) PROVIDE ADVANCE PROFATIONAL TRAINING FOR CUSTOMER CARE STUFF BECAUSE STILL THEY ARE BELOW THE STANDARD LEVEL COMPARE TO OTHER SERVICE.
        HELLO SIR I RECHARGED MY 450 AIRTEL GPRS CARD ON 25TH NOVEMBER BUT TILL NOW IT''S NOT SUBSCRIBE
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          R
          Ravi Verma
          from Anand, Gujarat
          Jun 2, 2009
          Resolved
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          I have a Airtel Corporate connection of 699 since 2008, the same connection now is giving unlimited GPRS service for Rs 99 to all my colleagues in the Office which had the same 249 Rs plan purchased at the same time. Now they are making smart comment not to give the same service to me. This kind of disparity must not be prevailed as in the same Corparate plan some getting the GRPS unlimited connetion for Rs 99 & others for 249... its a fraud & they too admit it... please help me.
          Details of me
          Employee : BHARAT ELECTRONICS LIMITED
          Telephone No. : [protected]
          Aug 14, 2020
          Complaint marked as Resolved 
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            S
            Shishir Prasad
            from Bengaluru, Karnataka
            Jun 2, 2009
            Resolved
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            Resolved

            Landline account number[protected]
            Several Complaint ref# 19481714, 19390196, 19802356, 20263304
            Bill generating date - 27th April 2009

            I had taken the Airtel landline connection in 2007 March( approx) with broadband facility.Till last month, every thing was fine except the company Name & address of the connection. It reflects on some other Name.The regular billing till March was Rs 400( max)

            However, In the last week of April 2009, I requested for a Wifi modem at my home.The modem with all settings was installed perfectly.I paid onetime charges with a separate cheque for Rs 1795 for the modem.I also got installed the landline instrument, for which the charges was tobe included in the next bill.

            When I got the bill for the month of April on 1st May, it was for Rs 6200.The bill details include the following -
            1) Modem rentals from year 2005 till date - Rs 3000( approx)
            2) Modem one time charges - 1795

            From May till date, I have been followingup with the Airtel folks and they have been assuring to rectify the bill in 24hrs. Now, it has been more than 2 months( April & May), there are no signs of response from Airtel.They had also disconnected my out going calls in thelandline and broadband. After repeated calling, they have re-installed my broadband but not the landline. In the last 01 month, I have called them atleast 15 times and they have put me on hold on every call for 15-20 mins. Why should I waste my money for their fault??

            The Airtel services in Karnataka are poor and they should shut their services in this region with immediate effect. They cannot run the show in such a careless & unprofessional manner.

            I strongly urge the officials to take action, else I would be forced to proceed in to the court.

            Thanks,
            Aug 14, 2020
            Complaint marked as Resolved 

            Airtel/Airtel BroadBand connection — fraudulent Activity

            I am using airtel broadband internet service for the last 1 and half years. I am a regular payer of the bill without any interruption. In the month of august i had got a call from airtel customer service to change my monthly subscription internet service scheme to Rs.999 comboservice(Rs.999(internet charge) + Rs.999(Fixed Rent on Landline Phone)). Before that i was using Rs.699 unlimited scheme.I had denide to change that scheme. But later on they had changed my scheme to Rs.999 unlimited combo pack with out any notice to me. When the bill came it shows the amout against Rs.999 combo scheme. I made a lot of complain against that mistake and overbill amout. They were again and again discnnecting when i was making compain against that mistake. Now they are telling wrong information that i was using their internet broadband connection for the last 3 years. Also telling that I have never used the Rs.699 unlimited combopack since i am a customer of their service instead i am using Rs.999 combo pack pack service for the last 3 years. I need a satisfactory action against my complain.

            My Airtel telephone connection Number:[protected]

            Airtel/broadband connection — TECHNICIANS OF AIRTEL GIVING FALSE REPORT

            Sir, at Bhopal -MP.-Capital , company like Airtel executives are supporting false statement of tecnicians
            going to home for installation of broad band wi-fi connections (new/old-got disconnected due to outstation period ) that " yor wi -fai appratus is out of order ) get it repaired or purchase new from us.

            while wi-fai all the lights shows system in order in all respect.

            2. they connect telephone and run away , now customer comes in tension and reports matter to the person who came to get form filled up and takes installation charges.

            But he also support the technicians

            3. then customer reports matter tto next authority/ customer care - the says we will send an engineer , but no body turns up .

            4. at few places , technicians - started internate by lane( cord) connection to show they are correct - give password to customer and says get wi-fi rectified/ purchase new fom us.

            5 smart
            customers - install wifi them selves as password was available to them, and report matter at cutomer care and connected executive who came for form filling .


            so now they are taking precaution not to activate and give pass word to customer.

            this is a scandle to sale beetle wi-fi duly supported by line authority/customer care of airtel.

            Airtel/broadband connection — fraud

            i am a custmor of airtel brodband connection for internet i have take 6 month plans which start 30 july2010 to 3o jan 2011 so it has renew on 30 jan 2011 to 30 july 2011 so a excutive came to me to collact amount
            and sure me that services will activate i hv sumit my amount about 4200 but service till now no started 3 month has gone i hv complain in airtel office also my prob is still not solved please help me wht should i do
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              J
              Jithumon
              from Kollam, Kerala
              Jun 2, 2009
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              I complainted Airtel regarding an incoming call issue on 23/04/2009. They told me that the issue will be solved within 24 hours. But I waited for 48 hours, but the issue was not solved. Again I contacted them, but the answer was same. I continued contacting them and received the same answer. One agent even told me that the issue will be resolved in 3 hours. One customer support agent disconnected the call when I told the issue. They gave me an airtel number, where I can contact the Airtel's Nodal Officer, if the issue is not resolved. The number was absolutely fake. Today is 08/05/2009, my issue is not yet resolved. Whom do I contact to resolve the issue? This is really frustrating...My email address is [protected]@yahoo.in

              Can I complaint against them in Court????????????
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                S
                Sachin Bahirat
                from Pune, Maharashtra
                Jun 2, 2009
                Resolved
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                I'm using airtel connection since more than 2 years. Using Mcheck application to pay the bill online. Application was installed on Nokia 3110C handset; was working fine. While due to some network related issue i changed handset to Nokia 7210 Supernova. I have downloaded and activated the virtual card from ICICI Bank as well as Airtel. Then I pay my one bill.

                Now since more than 2 months I'm not able to use Mcheck. It's showing "Account Verification is in progress... Click ok to continue". I contacted ample of times to Airtel as well as ICICI Bank regarding the same Everyone is saying that your virtual card is already been activated. From one month Mcheck support team says (Neha / Ciana) that we are working on it.

                But once the due date is over they are including 50 rupees fine in bill & calling again & again for the bill payment. But no one is answering for Mcheck related issue. If we contact them they cut down the phones. Airtel as well as ICICI Bank both are irritating regarding this.

                Please help regarding this.
                Aug 14, 2020
                Complaint marked as Resolved 
                please cancell my credit card from mchek
                My airtel DTH is not working properly. In the day time I am not able receive jay tv groups . Sun TV groups are not clear always the picture are shaking. But vijai and doordharshan progammes are clear. Mostly in my house people like to see sun tv, but they are moodout so please take action within two days o
                otherwise I will disconnect your dth. Mobile No.[protected]
                My airtel DTH is not working properly. In the day time I am not able receive jay tv groups . Sun TV groups are not clear always the picture are shaking. But vijai and doordharshan progammes are clear. Mostly in my house people like to see sun tv, but they are moodout so please take action within two days o
                otherwise I will disconnect your dth. Mobile No.[protected]

                what is your action for my complaint, did you see my complaint or not . why do you continue in the market without clear the customer's problem
                HI there, every time I want to use the mcheck service its asking for to register the credit car,

                I already register my card then If I am using the mcheck service its again
                asking, and again I have to register my cards to use your services.

                why so,
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                  V
                  V.K.Sharma
                  from New Delhi, Delhi
                  Jun 1, 2009
                  Resolved
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                  Resolved

                  Airtel mobile [protected] Complaints - Airtel claims non reciept of payment
                  02.06.2009
                  Sir,
                  I received the bill No.[protected] for an amount of Rs.1659.53 in the month of March 2009 ( payable by middle of April 2009 ) and I paid the same vide HDFC cheque No. 0197601 dtd 08-04-09. The cheque, as per the monthly bank statement, has been credited to Airtel`s account.
                  In the following month, Airtel treated this amount as unpaid and added in the next month bill. Since as per our Hdfc bank statement, the cheque had been cashed in favour of Airtel, I paid the April month bill in cash and lodged the complaint for the March month payment in Faridabad customer care center.
                  Nothing happened. Airtel disconnected the outgoing calls of the phone. I sent numerous mails to Airtel`s 121, nodal and appellate authorities, but of no avail. Airtel kept on insisting that they have not
                  received the sum.
                  I tried to convince customer care that, as per the monthly HDFC bank statement, the amount has been credited to Airtel. The only thing is that the amount must have gone to some other account due to some error, but- in any case- it is with Airtel .And that, if the amount paid by the said cheque has not gone in above phone`s account, it ( the cheque ) should have returned to me. I explained this to the customer care people in detail and requested them not to disconnect the outgoing calls. But they did not consider my request and kept the outgoing calls disconnected. I even forwarded the partial HDFC bank statement, showing the said status ie the cheque credited in favour of Airtel.
                  Airtel remained unmoved and did not restore the outgoing call facilities. Even the forwarding of
                  of the partial bank statement- showing the status of said cheque- did not help and the outgoing call facility remained disconnected.
                  What should I do?
                  Aug 14, 2020
                  Complaint marked as Resolved 

                  Airtel — Not getting monthly bill but claiming unpaid by user

                  Dear Sir,

                  My broad band /land line no :[protected]

                  I am having Airtel broad band connection past 7 months my issue is not getting usage bill on any of the months. Either by softcopy thru mail or hardcopy thru courier but getting prompt response about due amount and reminder,.
                  So far I have registered complaint around 3 times and also updated alternate e-mail id during conversation . My recent complaint no. is 3884412 they have mentioned will this ticket by 16th of sep till date not received.

                  regards
                  shankar
                  mobile : [protected]
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                    A
                    Arvind Bansode
                    from Delhi, Delhi
                    Jun 1, 2009
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                    Sir,

                    Reference my earliest Service Request reference number is 21759491

                    My Airtel data card connectivity is notworking properly and the following errors are displayed continiuosly :

                    (1) Error 718: The connection was terminated bacause the remote computer did not resond in a timely manner.

                    (2) EDGE/GSM Airtel range/single is full and Network conectivity is ok but download/upload 0 kb/s browsing is nil.

                    (3) Error 619: A connection to the remote computer could not be established, so the port used for this connection

                    was closed.


                    Data card is not working from last 10 days.

                    Due to the above errors and poor service of airtel I would like to discontinue thie service and utilised another

                    service provider near few days if the same problem is going on.

                    Please look into the matter at the earliest.

                    Your's faithfully

                    Arvind Bansode

                    My contact no. is - [protected]
                    Error 619: A connection to the remote computer could not be established, so the port used for this connection
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                      K
                      K.Deepak
                      from Bengaluru, Karnataka
                      Jun 1, 2009
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                      My number is [protected] for which i have taken CUG connection with [protected] and [protected] but the number [protected] was not been added to my CUG list and i have charged for the calls made for that number. Inspite of Claimin for the CUG connection i was not given the CUG discounts for the calls made between these numbers. So kindly see to that this number is added to my CUG connection and I get refunded with the discounts for two months.
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                        A
                        apurba nath
                        from Gurgaon, Haryana
                        Jun 1, 2009
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                        sir
                        with due respect i want to acknowledge u the fact that airtel comes out everytime with a new plan to loot the innocent consumers.
                        i got a broadband connection on this number [protected] and with internet speed of 256 kbps.
                        Account No: 14101492

                        the rental plan was for 799 a month respectively and unlimited download.
                        i use the connection only for internet purpose and not for phone call so the charge was suppose to come within 900 rs inclusive of all taxes but they would charge me unwantedly foe dsl usage which is totally fake because i dont even have a reciever to make a call and they would add up many other charges without any reasons and make up my bill about 1100 every month.
                        then due to my financial problem i didnt make one payment for which they cut my line.
                        when in the mean time i didnt have any connection they charged me 700 rs without even have having a connection.
                        when i complained them about it they gave me a big discount without any reason and told me to change my plan from 799 to 549 they told me that the internet speed would be the same and they would also give me 100 rs worth phone calls free in every month.
                        so i switched my plan but now i saw that this plan is totally fake, my internet connection is no longer having the speed which it used to have while i was using the 799 plan.
                        even the download speed is totally useless of about 1-5 kbps.
                        i am a poor and helpless student in delhi, i came from assam but this airtel seems to suck up my money and i dont have any elder who can talk to the airtel consumer care about this problem so i am depending on u to take care of my problem
                        PLEASE HELP ME.
                        yeah bro they suck big time.. even i ve felt that.. now since mornign im trying to call 121(customer care) to disconnect my connection & im not getting through. :| wtf are we supposed to do?
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                          B
                          brijeshwarkapila
                          from Jammu, Jammu and Kashmir
                          Jun 1, 2009
                          Resolved
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                          Resolved

                          dear sir,
                          i m having a prepaid mobile connection with the airtel and was very satisfied,
                          but from 21 march 2009 for one airtel no. my amount is deducted from the main account and not from the airtel to airtle pack account.
                          i have talked to about 6 senior level managers but i have been dissappointed to rectify the problem.
                          before 21 march it was ok and after taht i have been told with no. of reasons but could not get any solution. till now the poblem is due.
                          plz look the matter urgently.
                          b kapila
                          [protected]
                          Aug 13, 2020
                          Complaint marked as Resolved 
                          I am using airtel sim card from past almost 6years but airtel company deactivated the number without giving any information.when I asked the customer care they are telling wrong answers. I am totally dissatisfied about the service provider.
                          My mobile No:[protected]
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                            V
                            Vivek Anand
                            from Delhi, Delhi
                            Jun 1, 2009
                            Resolved
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                            Resolved

                            07/05/09

                            I have applied fo Airtel IPTV on 29/05/09.
                            A guy ( Mr Nardan came to my place to collect that money.
                            But till date IPTV ser vices are not installed, I regret my decision to go for IPTV. Local cable would have been much better, because of services,
                            MR. Nardan never took my concern seriously .,
                            He never heard my grievence seriously.
                            He just keep tellimg me tomorrow[protected].
                            And that 2morrow never came.
                            Then i called [protected], helpline no, request ID 1515868.
                            they told me delay s due to problem at back office, so it will tbe installed by saturday ...
                            Great i think i am living in 15th century, wear to install a box at ma place will take more than 10 days, , , & that too i am not sure about...
                            Thanks Airtel for making me choose your IPTV
                            I regret ma decision
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            hay Sory all.
                            The date MR. Nardan came to ma place is 29th april not 29th May.
                            I have applied fo Airtel IPTV on 29/04/09.
                            Form No. IP[protected]
                            A guy ( Mr Nardan came to my place to collect that money.
                            But till date IPTV ser vices are not installed, I regret my decision to go for IPTV. Local cable would have been much better, because of services,
                            MR. Nardan never took my concern seriously .,
                            He never heard my grievence seriously.
                            He just keep tellimg me tomorrow[protected].
                            And that 2morrow never came.
                            Then i called [protected], helpline no, request ID 19515868.
                            they told me delay s due to problem at back office, so it will tbe installed by saturday ...
                            Great i think i am living in 15th century, wear to install a box at ma place will take more than 10 days, , , & that too i am not sure about...
                            Thanks Airtel for making me choose your IPTV
                            I regret ma decision
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                              S
                              Susan Alexander
                              Jun 1, 2009
                              Resolved
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                              Resolved

                              Subject: Mobile No [protected], Postpaid Life long validity Ms. Alexander plan which is disconnected and RESOLD without any prior notice to me and not refunded my International roaming deposit Rs. 6, 500/- till date.

                              I Ms. Susan Alexander bought a special plane in my name as Ms. Alexander plan life long 4 years back and didn’t have any much problem.
                              Sir, but in the month of May 2008 I deposited Rs. 6, 500/- in Chembur, Mumbai gallery for international roaming specially for Jeddah, Kingdom of Saudi Arabic. I was assured by the staff Mr. Kishor of Chembur gallery that Airtel has roaming facility in Jeddah.
                              I left for Jeddah in August 18, 2008 and on August 16th 2008 morning I went personally to Chembur Airtel and asked Mr. Kishor to activate my roaming and he promised the same. But it was all wrong information and I never for almost 7 long months had any international roaming service in Jeddah. Kept calling several times Airtel Customer service in India but didn’t get a logical answer. Nor I found any net work service which worked with Airtel in Jeddah.
                              I came back from Jeddah March 8th 2009 and went to the same person Mr. Kishor of Chembur office and checked why was my service not working and I knew that Airtel has RESOLD my mobile number without any prior notice, to another person on the month of January 2009. Which was shocking news as my number was a life long validity and my deposit Rs. 6, 500/- for international roaming is lying with Airtel and is used by Airtel till date for 12 months. I need a sensible, believable, honest and logical immediate answerer from you Mr.

                              1.On what basics Airtel any disconnect a number without any prior notice?
                              2.Why a false promise was made by your staff Mr. Kishor when there was no roaming service was there in Jeddah that time. If it was why my roaming was not activated after repeated request to airtel customer service?
                              3.Mr. Kishor promised they have lodge a complaint to the department and will reply in a day. After a couple of days I went back and he said the net working is bad so he didn’t get a reply, again asked to wait but still today no reply from him nor from the Airtel main office even on repetitive complain . Why is so responsible, bad, rude and horrible behavior of Airtel representatives?
                              4.I requested to repay my deposited money Rs. 6, 500/- but no reply, why?
                              5.Mr. Kishor said there is some cutting in bills till the month of December 2008, even when I wasn’t there in India and said the balance will be paid postal by Cheque, but till today I haven’t received that balance amount too, why?
                              6.Why and how, Airtel cheat a customer when the fault is in your part?
                              7.Will Airtel pay for my loss, I’m a Legal Consultant I had a great business loss?
                              8.Will Airtel pay the bank interest for so long time using my money Rs. 6, 500/- without any reason?
                              9.I hope and believe that I will get a positive reply from you?

                              I request you to take an immediate action and reply me soon; please don’t force me to take a legal action.
                              Aug 14, 2020
                              Complaint marked as Resolved 

                              Airtel — phone line disconnect without any notice

                              my airtel number [protected] disconnected without any notice
                              because of that i am facing many trouble
                              i am using that cionnection from last four yrs.
                              give me suggestion what to do next

                              Airtel — Wrong information by airtel and complaint lodged without any solution

                              Dear Sir,
                              I, Bodhisattwa Ghosh dastidar am a legal practitioner by profession applied for a airtel post-paid connection after being approached by the agents of the company informing me about the scheme that i took calling me from nos.[protected], [protected] and [protected] and said that my i will have to pay Rs.300/- as the charge for connection and also I will get a number of my own choice. Thereby an agent holding the mobile phone no.[protected] came to my office and took the photocopy of my Voter's ID as my photoidentity (since my voter's id card shows address of my previous address) and photocopy of my bank pass book as my residential proof and handed over a sim to me in lieu of Rs. 300/- and said that the connection will be activated within 10pm that at night and promised me to give a number which ends with 47 since I am superstitious and that was my choice and the agent wrote it on the application form the no of my choice. But for the next 2 days the connection did not activated when I got call from one of the abovesaid landline nos that the document will not suffice and that i will have to provide them my photocopy of my SBI card statement immediately that day at around 5pm and the agent was suppossed to collect it from me. But this time the agent did not turn up.when enquired over phone to that agent over phone, the agent said that the supervisor called me by mistake and that the agent himself has put my file in the system and the connection will be activated by 3pm in the next day which did not.
                              After 3 days the said agent called me and came to my residence and collected the photocopy of the statement and after 4 days my connection got activated and I got the number [protected] and quite astonished to find that the number does not end with 47. The next day said agent called me and said that he has got nothing to do but if I take another connection this time I will get a number of my choice and a ticket of IPL and I refused. That day in the evening a tele-caller called me from one of the said landlines and said that the amount of Rs.300/- will be refunded to me by the next day but when I told her the detail and the way I was harassed She only replied that they have got only 5-6 connections left and that i will have to compromise with that number.. Then I received a call in my old No. i.e. [protected] from the company and to whom I have lodged complaint and they said that They will give the no. of my choice and they will call me again on 16.03.2010 for the feedback and they will take action against the wrong-doer. on the next date they de-activated my new number and called me on 16.03.2010 to tell me that I will have provide my documents again and that I will have to revive the number by going to the nearest Airtel outlet and again putting a complaint in writing or they will not entertain anything. When I said that I will bring it to the notice of the appropriate authority they lodged a complaint (no.[protected] and added that still then I will have to go to the nearest Airtel outl;et to help myself and then they will think about prviding me with the number of my choice.
                              Then the day before yesterday the said airtel agent called me to come to my residence to refund back the Rs.300/- and asked me to provide me with another set of documents which I have provided before along with a photo, for it was mandatory for the company to keep a record of the refund which I did not accepted and the said agent did not come today.
                              Thereby sir, I seek to draw your kind attention to solve this problem and punish this wrong-doers who not only provide wrong informations to the intended customers but also try to harrass them in every way to reach their monthly targets and also the agents of the company and company personnels who are to look after this cases but just sitting idle. I hope you will do the need ful as soon as possible since they are sending alerts on my phone ([protected]) that my bill of the new connection which is dead now is increasing day by day
                              With regards,
                              Bodhisattwa Ghosh Dastidar

                              Airtel — Wrong information passed & refuse to refund

                              Dear God

                              Airtel Customer Care has passed a wrong infromation on blackberry services by saying please recharge your account by 399 and your services will start by an hour . On recharging 399 Rs some other services got activated and not blackberry . When called back this people refuse to refund the money and refuse to help . ONE OF THE WOREST POSSIBLE SERVICES EVER EXPERIENCED IN MY LIFE SPAN IS “AIRTEL CUSTOMER CARE “. On the other side when we call airtel which can be better defined as Come to experience ONE OF THE WOREST POSSIBLE SERVICES . Say please allow me to transfer your call and my team leader will assist you ( in hindi ) and the call remains on hold for the rest of your life and the best part of airtel is they love to charge you when they place your call on hold """ well i think people working within the company are Multi Billionaire """"please lend me some money Ha Ha this is just a joke .To all the GODFATHER & MOTHERS working within the company Please Please Please value for money ( it is my hard earned money ). Request to the company chairman please dont provide GUNS on this NEW YEAR to all these GODFATHER & MOTHERS they can go and shoooooot your Trustworthy customer who love you and believe in you .
                              My language may sound offensive but this is kind of dynamic pain I have under gone through. I hope you don’t do this to your other customer. I don’t expect any help from you guys but if any one person who has his own self dignity and understand my pain I go down on my knees and beg for a help and I am ready to pay for your mistake .

                              Warm Regards
                              Praneet Naidu
                              MOB : [protected]

                              Airtel — Disconnection of my number without notice

                              This is regarding disconnections of my number-[protected] which i am using since 6 years back. I faced a lot of problem because of sudden disconnection of my number when i was in out of state - Kerala. For two days till come Hyderabad and take another Sim. I lost communication with my family and friends even i do not find public telephone booths while i was heading to Hyderabad.

                              When i met people in Begumpet office they said i am not using that number and became free number i.e for recycle but the fact i am recharging on an average Rs.300 to 400 hundred per month or more when i want balance to talk.

                              Who will restore this loss and i am using applications for job applications. If they really have right to disconnect number why should not have given intimation and message in advance so that i see for alternative.

                              It is really undigestible. Airtel has to give answer to this.
                              Mohan A
                              [protected]
                              Namaste Mohan A,

                              We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at www.airtel.in/airtelpresence

                              We assure you that we are committed to resolving the issue to your satisfaction.

                              Regards
                              Rakesh Ranga
                              Airtel Presence (Airtel Customer Service Team)
                              Bharti Airtel Ltd
                              [protected]@in.airtel.com

                              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
                              Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

                              Hi, in reply to the above. this issue is not solved. So far no one from Airtel gave the reason for disconnection of my number.
                              Mohan,
                              [protected]
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                                A
                                Arti Kanojia
                                from Indore, Madhya Pradesh
                                Jun 1, 2009
                                Resolved
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                                Resolved

                                Dear Customer Care Executives,

                                I have been (Mobile No. [protected]) unnecessarily been charged Rs. 20/- two times by wap.mobifun.in for which I have never subscribed during the last 15-20 days. Unsubsribe from this link (wap.mobifun.in) immediately.

                                Regard...Arti Kanojia
                                [protected]
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                I want to deactivate the airtel wap services on my airtel number [protected], for which airtel charges me Rs.20 twice every month.From the past 1 month i have made a complaint with airtel but no action is been taken so far..
                                As I have lodged compliant to deactivate the WAP service for my phone, which is not being done
                                I want to unsubscribe (india_pack subscription) service
                                on airtel wap.Ihave been charged Rs.10/- for this service every week. Please deactivate this service, my cell no. is [protected].
                                Date: 25.05.2009

                                Dear Customer Care Executives,

                                I have been (Mobile No. [protected]) unnecessarily been charged Rs. 100/- (Rs. 20 each time) by wap.mobifun.in for which I have never subscribed during the last 15-20 days. Unsubsribe from this link (wap.mobifun.in) immediately and return the amount otherwise will be constrained to knock the doors of Consumer COurts.

                                ANADI SHARMA
                                Airtel Mobile No. [protected]
                                Airtel
                                Posted:[protected] by G.Phaneendra Mohan Send email


                                Deactivation of AIRTEL WAP service
                                As I have lodged compliant to deactivate the WAP service for my phone no.[protected], which is not being done
                                Read comments
                                It is my kind request to anyone who is incharge of the de-activation of the airtel wap service from the mobile number [protected]. I have also contacted the customer service but there has been no respond and my balance keeps on getting deducted frequently. I kindly request the person incharge to look into my problem and take action.
                                pls deactivate your services from my mobile-[protected]. I am losing 10/- per day.
                                Thank you
                                sir, i want to unsubscribe your text service shortly because i have loose 40 rupee in 20-20 per week
                                and i get message from 64611020, i did contact many times but i did not get any response from you.
                                my no-[protected]
                                deactivation of airtel wap service
                                I want
                                do not to subscribe (india_pack subscription) service on airtel wap.I have been charged Rs.10/- for this service every week. Please deactivate this service, my cell no. is [protected]. I will pay for such a service that i never use pl close wap servie urgent today.
                                I want to deactivate the airtel wap services on my airtel number [protected], for which airtel charges me Rs.20 every week even though am not using this service.From the past 3 month i have made a complaint with airtel but no action is been taken so far..
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                                  U
                                  Umer
                                  Jun 1, 2009
                                  Resolved
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                                  Resolved

                                  Sir, my frenzo chat ID has been blocked. Please unblock my ID as soon as possible <br/> <br/> frenzo ID: danishzahoor <br/> <br/> phone number: [protected]
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  whats my fault
                                  sir, my frenzo chat id has been blocked. please unblock my id as soon as possible.<br />
                                  <br />
                                  Frenzo ID: Hotgay470<br />
                                  <br />
                                  phone no.: [protected]
                                  sir i dnt know y my frenzo id is blocked. plz unblocked my id sir. if i m do any mistakes sorry sir . i dont do like this again sir pll unblock my id sir .
                                  sir i dnt know y my frenzo id is blocked. plz unblocked my id sir. if i m do any mistakes sorry sir . i dont do like this again sir pll unblock my id sir .
                                  sir please my id was unplock id -mlganesh -mo no.[protected]
                                  hi respect sir/medam please my frenzo id blocked please remove that block please its verry huge humble request for u please my frenzo id is Manimay_art my mobile number is [protected] please remove block please please
                                  I am Mintu Pal, I Like a Good Friend.
                                  Sir, my frenzo chat ID has been blocked please unblock my ID as soon as possible
                                  Sir, my frenzo chat ID has been blocked. Please unblock my ID as soon as possible <br/> <br/> frenzo ID: ersafi <br/> <br/> phone number: [protected]
                                  My name is mani . And my phone number is [protected] .my frenzo id is Manimay_art Sir my frenzo account is blocked indefinitely for violation terms o[censored]se . I felt guilty for my mistake . And I promise you that i never repeat this mistake . So please unblock my account .
                                  Thanking you,
                                  Your Obidiently,
                                  mani
                                  hi
                                  i have frenzo account few days before i created ti but i cant sign in now plz help me in this matter
                                  my frenzo id is fahadser and password is 12321fa it says ur passwoed and id does not match plz help me soon plz it urgent
                                  sir, my frenzo chat id hasbeen blocked. plz unblock my id as soon as poss
                                  SIR,
                                  MY FRENZO ID HASBEEN BLOCKED WITH OUT ANY INFORMATION MAIL
                                  PLZ, UNBLOCK MY ID AS SOON AS POSSIBLE...THANK YOU
                                  SIR,
                                  MY FRENZO ID KOUCHAYSM19 BLOCKED WITH OUT ANY INFORMATION MAIL
                                  PLZ, UNBLOCK MY ID AS SOON AS POSSIBLE...THANK YOU
                                  MOBILE NO, [protected]
                                  my frenzo id has been blocked since last week of august. So, please unblock the id as soon as possible.
                                  plz unblock it now i need it now kuku_25
                                  hi me raj my id:sanju-566 my no, [protected]
                                  my frenzo id has been blocked since last week of august. So, please unblock the id as soon as possible.
                                  i dont like chating.i like dating.but can u help me.u recharge my number with 100 rs. at 10.30 am today.my number [protected].airtel.u can call me.then i tell u everything u want.i[censored] recharge then answer me or dont answer
                                  DEAR SIR/MAM MY NAME IS PANKAJ KUMAR N I HAVE A FRENZO ID N THIS ID BLOCKED WITH OUT ANY INFORMATION MAIL SIR/MAM I REQUST U PLZ UNBLOCK MY ID AS SOON AS POSSIBLE PLZ SIR/MAM N MY FRINZO ID IS LONLYPANKAJ N MY CELL NUM IS [protected].




                                  THANKYOU SIR/MAM
                                  sir my frenzo id has been blocked today witoutany information mail, so i request u to unblock my frenzo id as soon as possible . my frnzo id is toppers and my cell no. is [protected] . thankyou sir.
                                  Sir, my frenzo chat ID has been blocked. Please unblock my ID as soon as possible .
                                  My ID- santosh_glb79 Mobile No. [protected] ...
                                  sir, I want to delete my frenzo account due to Blocking of account.
                                  So kindly delete my account.
                                  sir, I want to delete my frenzo account due to Blocking of account.
                                  So kindly delete my account.

                                  my mobile no is [protected]
                                  chat
                                  RESPECTED SIR MY FRENZO ID HAS BEEN BLOCKED. PLZ REOPEN MY FRENZO ID .

                                  MY MOBILE NO - [protected]

                                  Airtel — block my frenzo id

                                  sir......
                                  tell me...

                                  how can i block my frenzo id....

                                  i[censored] can block my frenzo id...

                                  then plz vblock my id...


                                  jannat-_ki_-pari


                                  plz sir block my id
                                  hi i m zuber
                                  SIR, MY FRENZO ID AYSSH_25 SUDENLLY BLOCK 4/1/10 SIR PLZ UNBLOCK MY ID
                                  PLZ OPEN MY ID AYUSH_25
                                  sir, my frenzo id is Reqsit ia unblock my frenzo id Nitush_kumar9900 plz . my moblie, , [protected]
                                  dear sir my name is harry my frenzo id is ''mahiwithu'' i cant chat evrybody m cand send msgs and posts so plz chek the my id plz my num is [protected] thenk u sir .
                                  5dtjpg
                                  Hi. sir my id was blocked plz sir unblocked it.this is my id man_mit .and this is my mobile no.[protected] plz sir plz...;-)
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                                    P
                                    POONGOTHAI SRI RAGUKUMARAN
                                    from Bengaluru, Karnataka
                                    Jun 1, 2009
                                    Resolved
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                                    Resolved

                                    I, Ms Poongothai Ragukumar having airtel prepaid connection no [protected], from 23rd may 2009 for Add on purpose. But past 20 days Add on facility is not activated… and charging rs.1/ call. I had taken this connection only for 20paise scheme….the worst service i ever came across I called to customer care executive and supervisor but nothing fruitful only the assurance of words… I complained more than 10 times… they said wait 48 hrs… still im waiting for 48 hrs… past 20 days im getting the same words from worst airtel company….
                                    I am expressing my fustration no empathy and no concern at all. So what i conclued is that using Airtel is unsafe any you balance can vanaish for no reason and even if you raise complaint it will taken care.
                                    I am going to sue Bharhi Airtel in the consumer court.

                                    So many times complained about it... and even after 15 days of the complaining movie going on, and talking to all the people out there, including CCS, Floor Supervisors, TL and Asst. Managers, the issue is just not resolved.

                                    They always keep on repeating the same old words..."Its under process... N It'll be resolved as soon as possible..." This "as soon as possible" has no specific time limit or so... They are all useless... My friends always say I'm very Optimistic... Now I've also started believing that... See the Height of my optimism...

                                    Still I believe that... Hope someday my issue's resolved... I still hope...

                                    i call lot of customercare service but called me 48hours system not update how many 48hours and executive not transfer call to supervisoryour customercare service not solve problem than why should open this service? shutdown this process.

                                    The Customer Care really don't care about the customer. airtel is awarded best service provider in the gsm service but I think airtel also want worst service provider award by customer.

                                    Moral of the story: Don't trust Airtel. Don't buy Airtel. If you can't afford Hutch, go without a phone. Hire a messenger to send your messages. Above all, don't call customer care and waste your time. Buy some other card. Even an out-of-state on roam SIM.


                                    DONT TRUST AIRTEL CONNECTION... WORST AIRTEL CONNECTION...POOR CUSTOMER CARE SERVICE... DELAY IN ALL SERVICE...VERY LAZY ANSWERS
                                    Aug 14, 2020
                                    Complaint marked as Resolved 

                                    Airtel/Prepaid — shutdown your customer care process

                                    mirza kumail
                                    my num:[protected]



                                    i acctivated airtel moble office 7day i have a problem. everyday mobileoffice charges RS30 per day .i call lot of customercare service but called me 24hours system not update ho w many 24hours and executive not transfer call to supervisor
                                    your customercare service not solve problemthan why should open this service? shutdown this process.
                                    my name is tarak and my mobile number is [protected] when i came to out of state the number is not working please retify my problem
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                                      cksharma
                                      from Mumbai, Maharashtra
                                      Jun 1, 2009
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                                      Dear sir
                                      I had already lodged a complaint on 29.05.09. Against which I recieved a phone call from a Ph. no.[protected] at 12:17. Person on ph. asked me about complaint I lodged, and said that I myself activated the service by pressins the * button. I refused and said that why I will spend money to make listen the song to others. More over how can I oress any button while my ph. is totaly silent.
                                      He replied O.K. sir I will again enquire and come to you. That is the latest update.
                                      thank you.
                                      cksharma
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      Dear Sir,
                                      I received one SMS from 543211 on 29.05.09 at 16:47 pasted below.
                                      (You will be activated on Hello Tunes soon. The selection Govind Bolo Hari Gopal Bolo copied from [protected] has been set as your Hello Tune)
                                      I immediately called 121-9 and asked to the executive on duty that how come it happened. He told me that I have pressed the (*) star button to copy & fixed the Tune and disconnected.
                                      It is totally neglection of the customer on the part of the customer care executive.
                                      I immediately called again. The executive on duty after hearing told me to wait and replied after a short while that He is taking my complaint and I will get the reply on 02.05.09 by 12pm.
                                      I asked for the complaint no. He told that I would get after some time through SMS. But no SMS has come so far.
                                      It is true that I dialed that no. I heard one ring, but just after that my Ph. became silent. I tried to disconnect but could not. After 4 – 5 presses it gone disconnected, now I am realizing that some one was busy in cheating at that time. More over when my phone is silent I do not know what is happening to it, why I will press *, as per you man’s statement.
                                      It clearly indicates that when my phone was in silent mode and my call was continue, some one cheating me on the bases of the company’s secrete policy or if not so then the commission based working personal for his little gain.
                                      But either way it is the responsibility of the Airtel it self.
                                      Again I received 2 SMSs pasted below at 17:41
                                      1. (Congratulations on Starting Hello Tunes (HT). You will be charged Rs.30/month towards subscription charges. Stop HT by calling[protected] toll-free. )
                                      2. (Your Hello Tune has been changed to Govind Bolo Hari Gop. You have been charged Rs.15. Listen to your favourite fullsongs, call 543213(TollFree)
                                      This shows that 45/- Rs. have been deducted from my hard earned money.
                                      Secondly, for last few days I was getting several calls per day regarding the same activation. Most of the times I did not even lifted those calls. Records are with you. I SMS complaint to 121.They asked me SMS DND. I did the same. In reply I received the SMS that the service is not available at the moment. I did the again next day, but the reply was the same. I called 121-9 and had a detailed conversation. The executive on duty activated it manually for witch I received SMS also. It in my inbox. I.e.
                                      (Your reference number for registering on NDNC is W[protected]. All promotional communication to your Airtel Number [protected] should stop with in 45 days from now)
                                      So, why 45 days, when you have to deduct the money for a service activation you do it immediately, otherwise DND service activation requires 45 days. These 45-day you require cheating the person. When I had applied for DND already, why I will activate this service.
                                      Please deactivate this service immediately and refund my money. And what action you are going to take against the culprit, so it should not happen again.
                                      cksharma
                                      i have deactivated the service message from Airtel, but they continue to send those message to my mobile, Once a time i open the service message they cahrged me 99Rs, when i ask about to the customer care they didnt response it,

                                      Please take action aginst them ...
                                      voice calls are not enough to make money for phone company these days - so pushing value added (their words) services!
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                                        Poornima M
                                        Jun 1, 2009
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                                        I have modified my post paid plan but for 3 months I have been billed at the ols rates. Though my bill mentions the new plan I have been billed at the old rates. I have been trying to raise a customer care ticket but when I call back on an update I get a response as the ticket is closed without any action being done on my case. This has been going on for 3 month, I have also talked to the airtel CC manager but the only response I get is we will get back to you. I feel harassed and angered at the way these people have behaved with me.

                                        I have absolutely no avenue to escalate the issue and get it resolved. I had taken airtel because I believed it had a good coverage and a good customer care but i m absolutely distressed by my situation.

                                        I hope people take this case as a warning against taking up airtel.
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